Customer Ratings & Reviews
- Model:
- NP960XMA-KB1US
- |
- SKU:
- 6583788
Customer reviews
Rating 4.5 out of 5 stars with 208 reviews
(208 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the Galaxy Book4 Edge's stunning 16-inch AMOLED touchscreen, praising its brightness, crispness, and vibrant colors. They also appreciate the laptop's long battery life, which allows for over 10 hours of usage on a single charge. The lightweight and slim design of the laptop is another positive aspect mentioned by customers, making it highly portable and convenient for travel. Additionally, customers are excited about the AI features, particularly the Copilot+ PC, which offers various helpful functions such as image generation, language translation, and speech-to-text capabilities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Screen, Speed
Rated 5 out of 5 stars
Worth the purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful system. The screen is absolutely glorious. Comparable to a MacBook. The processor is absolutely snappy. It’s somewhere between an i5 and i7 but you likely wouldn’t be able to tell. The speed on this machine is fantastic and extremely optimized. Boot up time is less than 10 seconds flat. Worth the buy. Fantastic job Samsung. Also amazing battery life and extremely light weight and slim.
I would recommend this to a friend - Pros mentioned:Screen, Speed, Weight
Rated 5 out of 5 stars
Galaxy review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is fast, lightweight and has a clear, bright display
I would recommend this to a friend - Pros mentioned:Screen, Speed
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am completely excited about this new book 4 Edge. I've been on it now since it came out and I am loving the screen the pictures and videos are excellent the speed is even faster than I thought it would be. The only thing I'm having an issue with is with sound cutting in and out I'm sure it's something that I've done wrong since I'm not fully computer savvy. I'm gonna call into the geek squad and see if they can help me out figure out what I did wrong!
I would recommend this to a friend - Pros mentioned:Screen, SpeedCons mentioned:Storage
Rated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen.. that’s about it.. battery life is not even close to advertised. Speed is ok but only on arm programs, can’t expand storage either..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there EM22, thanks for taking the time to review your Samsung Galaxy Book4 Edge. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your Galaxy Book4 Edge. If you would like any further assistance afterward, let us know by reaching out. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Speed
Rated 5 out of 5 stars
Delightfully Supprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still havent put it through its full paces, but so far the speed and picture clarity are a good noticable improvement over my previous laptop. I am using this for photo and video editing in the field and have no complaints outside of my personal wish of it being a little bigger. Salesman said it had a 20 hour battery life, but it is closer to 10-12 with healthy usage.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Customer service and Excellent PC love the color on this pc and its super fast and would highly recommend.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
A Surprising Powerhouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well. I have to say that I am pleasantly surprised. I've had both AMD and Intel laptops and I have to say that this is noticeably quicker than both. Also I'm running three 2K monitors off this without a hiccup. On sale for $899 the deal of the century. I also use AI a lot and it is very quick on here. And oh yeah, the screen is pure eye candy.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Lovely and fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. The speed and ai has been so helpful
I would recommend this to a friend - Pros mentioned:Screen, Speed
Rated 5 out of 5 stars
CoPilot Plus PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and excellent display. i recommend this to all.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and at a good proce
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been an Apple user but this time I decided to go with something different. I absolutely love this laptop! It’s fast, has great color and was super easy to set up. I use it mostly for editing photos and creating graphics.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Galaxy Book4 Edge Stacks Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is super fast, sleek, and the keyboard buttons feel great! Copilot is a cool feature that is just as good as Chat GPT. I can even wirelessly connect the laptop to my Samsung TV which is very clutch.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Wow! Copilot is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is super fast and great if you’re using it in multiple locations. The copilot is the coolest thing ever
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great school computers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast lightweight and perfect for online classes
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this laptop. Very fast. I also like using the copilot features
I would recommend this to a friend - Pros mentioned:Battery life, Speed
Rated 1 out of 5 stars
Buyer Beware!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a solid system. Speed is decent, battery life is good, BUT... beware! It utilizes an ARM64 processor. No one told me that this was incompatible with an X64 processor and that, therefore, 2/3 of my software would not run! I could have lived with this, had there been a workaround or an emulator that would allow my software to run, but there is not. I even contacted Samsung's help line to try to get assistance, and all they did was exactly what I did; Google the issue. I was told that the problem was with the software, but it runs perfectly on my old X64 system. It's a good computer, unless you are using older software.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JohnG, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Book4 Edge 16" offers the Qualcomm Snapdragon X Elite X1E-80-100 processor. Without having more information available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Speed
Rated 3 out of 5 stars
Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy setup for the most part. Can’t seem to set up my printers. Fingerprint reader keeps failing. Mouse is large and doesn’t get in the way when typing. Fastest laptop I’ve ever had, but so different then my previous laptops, all that have been Hp’s, don’t know if I can get used to the differences though.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations SueB, thanks for taking the opportunity to review your Samsung Galaxy Book4 Edge. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Samsung Galaxy Book 4 Edge fingerprint reader is no longer working properly, check if the sensor is clean and dry, then try re-registering your fingerprints by going to your Windows settings, accessing "Accounts > Sign-in options > Windows Hello Fingerprint" and removing and re-adding your fingerprint. Next, check for software updates on both Windows and Samsung firmware and if it continues after, contact Support for further assistance. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Speed
Rated 5 out of 5 stars
Future Computer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The future of computing. Fast as lighting. AI features are awesome, and they will only get better. 45 trillion operations per second make this computer simply amazing. While there is always room for improvement, this is a great start for the AI revolution. The only thing I'm having to adjust to is the computer talking to me in a way that feels too human, oh and also the keyboard is a little slim for my taste.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
WOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is / has been an excellent purchase. OLED screen, great battery life, & very fast. Build is what you would expect in this price. If you can buy it for $ 900, I would jump on it. Beyond my expectations and as nice a PC as I have ever used. Hard core gaming, maybe not but for everyone else, it is as good as it gets. Check it out and you will be pleased.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how fast it is and absolutely love the picture image. Searches go faster with Snapdragon.
I would recommend this to a friend