Customer Ratings & Reviews

I went to the Best Buy at Concord Mills for information on a new laptop as mine no longer supported Windows updates. I received some great insight from the staff and then did a deeper dive on-line. I narrowed it down to three contenders and landed in the Samsung Galaxy Book 5. I love all it has to offer in speed, storage, performance, and the 15.6” screen. The fingerprint security is another great feature. It’s quiet, the keyboard is comfortable, and the built in Samsung apps are great. I was able to link my iPhone to the laptop to receive calls and also transfer files which is a plus. Finally, it comes with AI which I have just begun to explore. I would highly recommend this laptop.

Switched from a 2022 MacBook Air and I have to say I am pleasantly surprised. I'm a full time college student and also work remotely so I need something that can easily multitask and perform well & it definitely keeps up. Only challenge for me after having it for about a month was the hard drive backing up to OneDrive and removing my customized Desktop Icons for my shortcuts and my Folder Icons but this was easily fixed with a bit of research and clearing my Icon Cache in File Explorer. Very happy with the switch I made as this was my final integration after moving to the Samsung ecosystem with my phone, watch, tablet, etc. This was by far the most nerve wrecking switch from an Apple ecosystem and I have to say the waiting game paired with extensive research paid off because this laptop does all I need it to do & more!

This was an upgrade to my HP that was purchased in 2020. It had more storage but not enough cpu, causing low productivity at work. Instantaneously, my productivity increased upon setting my Galaxy 5 up. Original amount is a bit pricy but purchasing on black Friday helped me save $400!

Been using it for almost a month and oh my goodness the quality is so amazing, the keyboard lights up and coming from being a Chromebook user it was a fresh start to be able to watch videos in 4k. Also learning how to code in Java. This is a must buy and it came in 24 hours for shipping.

Best laptop for its price. Must buy for person who use laptop for work every day

I recently picked up the Samsung Galaxy Book5, and I’ve been really impressed so far. The 15.6” FHD screen is sharp, bright, and easy on the eyes whether I’m working, streaming, or browsing. The Intel Core Ultra 7 processor with 16GB of memory keeps everything running super smooth—no lag even with multiple tabs and apps open. The 512GB SSD gives me plenty of storage and makes boot-up and load times lightning fast. The design is slim and lightweight, which makes it easy to carry around, and the silver finish looks very premium. Battery life has been solid—I can get through a full workday on one charge. I also appreciate how quiet it runs compared to my older laptop. Overall, this is a great option if you want a mix of performance, portability, and style. Samsung definitely did a great job with this model, and I’d recommend it to students, professionals, or anyone looking for a reliable daily laptop.

Sleek with excellent hardware. Fast and screen is crisp. I would definitely recommend.

Size, speed, battery life, space are all excellent.

Really light and fast! Needed a new pc laptop due to my old one would not update to windows11.

Very good PC and excellent brand. It's fast and has an elegant design

This laptop has been performing exceptionally well for work, streaming, and daily tasks. It’s fast, quiet, and the display looks fantastic. Battery life has also been better than expecte

Love it - excellent battery - I have this as my main personal laptop and I use it as a secondary work laptop to use while on the road or even working downstairs so I dont have to disconnect anything from the work laptop upstairs. I am very happy with the purchase!

Love this computer so far. I am not a gamer or high user except for research and emails, banking daily, write advertising, legal research etc.

Needed something for work and music editing. Love the product! Has great battery life, sound, and I like the fingerprint biometric to unlock it.

Great so far. I haven't put it through the ring yet but it serves my purpose for it very well so far.

Sturdy feel for how thin and sleek it is. Overall good design and keyboard layout, plus keys backlighting. Performance is spot on with no surprises. Long battery life. Speakers sound good for laptop speakers. Ample ports for most applications/extensions.

When Windows 10 was no longer going to be supported, it was time to look for a new machine that wasn't a snail like my older laptop. I have many Samsung products so that is one reason why I chose this one! Very quick and easy to navigate, saving time!

This computer has been perfect for my basic needs.

Amazing laptop, reliable, durable and responds quickly. I'm enjoying this purchase and really glad I made it, a great investment.

Pairs well with my galaxy phone, thought i was getting the pro but i miss read, my fault, other than that I'm having no issues