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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 13 reviews

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54%
would recommend
to a friend

Customers are saying

Customers value the Galaxy J5 Prime 4G LTE with 16GB Memory Cell Phone (Unlocked) for its good performance. Customers have commented on its great test performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot faster than my previous smartphone. battery is long lasting.

    I would recommend this to a friend
  • Cons mentioned:
    Phone not turning on, Screen flickering

    Rated 1 out of 5 stars

    DO NOT BUY - STAY AWAY - IT IS A JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my daughter for her study abroad. We received it on May 9, 2017. A week later she flew to Italy, then she traveled to the South. Few days after her arrival, the screen started to flicker. She had difficulty to switch the phone on, she needed to try 2, 3 times. The phone went dead on May 29, after she arrived in Rome. Calling Samsung revealed that it was not sold in U.S.!!! BB refused to replace that phone. Having it repaired by Samsung does not make sense. My daughter arrives from Rome on July 4 and few days later she fly to Sydney, Australia for 5 months study. For selling a junk, for your "ability to understand", for my $200 thrown in a mud, I will never buy anything from you Best Buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping at best buy for a long time. The most I like is paying interest free for one year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate for needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for my hand. Best Buy Elijeah was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item for buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items is very gratefull for buyer who wants to buy

    I would recommend this to a friend
  • Pros mentioned:
    Good performance, Work

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good great test performance good nice work thanks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sensitive buttons

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to use and set up. My only issue that I had was I turned it on prior to using it and the buttons on the side are sensitive that it kept turning the phone back on.

    I would recommend this to a friend
  • Pros mentioned:
    Good performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and good nice working great like it nice thanks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice performance good liked nice good work performance well done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good very nice good nice well done perfect nice good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for overseas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unlocked J7 phone for use while overseas. I got a black color phone and my wife got a gold color phone. They are great little phones. Strongly suggest buying a case while in the Best Buy store. Amazon case didn't arrive in time and we had to visit Best Buy on the way to the airport.

    I would recommend this to a friend
  • Pros mentioned:
    Response

    Rated 5 out of 5 stars

    I like the phone alot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have had this phone for a year and then broke it and replaced it with the same because I like it alot. Im not sure why some others would leave bad reviews on it unless they are used to having $800 phones. For an under $200 phone, I have never had a problem with it. I also think its a pretty phone. This time I did get a huge bumper case for it so I would not break it again. It has great response, always has wifi signals, everything works great!

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    Horrible!!!!!!!!!Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes all the time, horrible for texting!!! Bad camera and super slow. Inought it to replace my motorolla that I accidentally dropped brand new and here I am still using my cracked phone. I WISHED I BOUGHT MY MOTORALLA AGAIN!!! THIS SAMSUNG PHONE IS A headache waste of money and time. This is what advanced test hnology dies for us??? Samsung, do better please.

    No, I would not recommend this to a friend
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