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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 219 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the Samsung Galaxy J7 Crown's camera quality, describing the pictures as great. They also appreciate its affordability and ease of use, along with the surprisingly good battery life. Positive feedback also highlights the large screen size, convenient for texting and other uses. While some mention storage limitations, many find ways to work around this.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 219 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All around good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution on the camera. In general, great phone for the price. Bought 1 for rhe wife and this one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything I need it to and is a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my Dad before he passed away, now I have it. It's a very good phone. I will cherish it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there AGRIV8TD, thanks for the kind words! We appreciate you letting Samsung be a part of your family. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone. Clear pics. Long battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from another Samsung to get the faster operating system and much better camera. Got everything I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value and good quality cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it now and I like it better than my previous cell phone. Good value and quality, easy to use. Love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear, Simplicity60. We hope you continue loving this phone for many years to come. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone easy to set up great camera for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has issues working with android auto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is difficult to work with and has a lot of software issues. Hard to apply or remove adds and apps. Does not function well with android auto and it is difficult to locate files and programs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and price was right. Good for kid use also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with phone so far. Fast response, excellent call clarity. Can't access the battery but I rarely did with phones that I could. Battery life not the greatest but adequate. Got a good price with a price match with an online retailer so pretty happy with purchase. Total Wireless service would be a totally separate review and definitely not five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    J7 Crown

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good camera. Can hear clearly and talk.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone the camera quality is great, i've had no issues so far with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    I have entered everything below.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I have purchased several total wireless phones over the years and this is the first time I have gotten one and the battery and cover was already intact. I was a little leery because this has never happened before. Tried to exchange it but they refused. I have been dealing with total wireless for years and love their phone. Should I be paranoid or not. Would feel a lot better if someone could explain this. Not satisfied with the way my phone was packaged is the reason for the low ratings. I even asked if I purchased this same phone from the store opened it and the cover and battery was separate would I be able to exchange and the answer was no.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the phone. It’s very easy to use. I had bestbuy set it up which was even better.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome to hear, Hern79! Samsung is happy to know that your son is enjoying his Galaxy J7 Crown. Thanks for the 5 stars. ^Kayla Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great prepaid phone, great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone meets or exceeds every expectation I had when purchasing. Battery life is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I'm not finished learning how to work it, however, my daughter was so excited at my sounding so clear to her, I'm able to get clear service throughout the house, (unlike the previous phone) I think I'm in a great space with this Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new phone and wanted to stick with samsung. This is a good working phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty standard phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My J7 Luna Pro broke so I got this one as a replacement and what I thought was a bit of an upgrade. My major problem is I have to constantly restart or put in airplane mode for a few seconds to receive texts. It was supposed to have a better camera than the Luna and I notice no difference. My Luna Pro performed much better, but it's not a bad phone for $100.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all features I need, however phone is CDMA/Verizon only, my area has spotty Verizon but strong ATT. Deduct one star because it should have dual band GSM/CDMA

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal on a cool phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little cell for the price. For the price you cant beat the reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this phone is so good and so chip. Thanks

    I would recommend this to a friend
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