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Samsung - Galaxy J7 TOP - Black (Verizon)-Front_Standard

Samsung - Galaxy J7 TOP - Black (Verizon)

Model: SMJ737VZKVSKU: 6251810

Customer rating

Rating 4.5 out of 5 stars with 221 reviews

95%
would recommend to a friend

Expert rating

Rating 3 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 221 Reviews
  • Rating: 1 out of 5 stars

    Do not buy.

    Posted
    Sassy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The J7 is slow and the touch sensitivity is very poor. The zoom feature reacts slowly after being zoomed out; it hangs up and will not resize. After purchasing this phone I did not receive any calls for several days until someone came to check on me because they could not reach me. I could not make or receive any calls. I am 69 years old and this was my only phone. I had to calll EMS twice in the last eight months; so this could have been fatal. I found this phone cumbersome in the way it operated. I did not get back within the 14 day period to exchange the phone due to weather and needing a ride; so I had to purchase a new phone. The J7 cost me $240.00 and was a loss of money.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for a great price

    Posted
    Gamer78
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you are looking for a functional phone that gets the job done without a bloated price tag, the J7 is a great option for you. There are definitely bells and whistles missing in hardware and software, but not really things that are deal breakers, especially if you are on a budget. The biggest thing missing from the hardware is no flashing alert light on the front. That is something that I got used to, but again, not a deal breaker. The phone is still fast and does what I need for casual browsing, shopping, videos, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone, affordable price

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a new phone for my son but did not want to spend alot of money to get him something. The Galaxy J7 is a fantastic phone, has a great camera, fast processor, quality screen and did not break the bank. I love the S series, but am considering moving my own phone to a new J7 since it is more affordable and you get almost all of the same bells and whistles as the S series.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great budget smart phone

    Posted
    Cameron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Samsung delivers solid phones, and the android experience is similar to previous phones I have owned in the same bracket. The camera and screen resolution are not as high quality as the flagships Galaxy or Note models, but still take decent pictures and view content and video with no clarity issues and great color & brightness output. If they rolled out a custom android experience tailored to older generations with little to no technological savvy, would definitely earn a 5/5!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice for a first time smart phone user

    Posted
    Windy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought for husband. His first smart phone. So far it seems good, a bit different then my iphone though.Seems to be a lot of tiny function buttons on top of screen to left, no explanation what they are; too small to hit with fingertip - guess its going to be a long learning process. The online book doesn't seem to give a lot of basic functions so turning to friends with similar phones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent smart phone for the price.

    Posted
    poisondart
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this for my baby brother, it is his first smartphone. So far he is delighted, but he say that it requires a steep learning curve, as his last phone is only a flip phone with no internet. (He is not tech savvy at all). I am trying to bring him into the modern world. It is also easy to obtain user guides for it. He (and it) should be in good shape once he reads the user guides and plays with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the phone

    Posted
    Samster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got an upgrade from my old samsung Galaxy Core Prime. I am so happy that this new phone operates almost identically to what I was used to. It really shortened the learning curve. Very happy with the speed and quality of this phone. Your customer service associate, Jesus, was terrific and very patient with me. I did not feel rushed or oversold on anything.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great smart phone at a good price on Verizon

    Posted
    Jimbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Big screen, great Cam, Great Value, voice control via Google. plugged into my existing Verizon account. Lost a point bec. of the Gbloat software trying to take over my old email, and can't delete multiple selected msgs, apps, gmails, etc. Too much G stuff ( ads, auto installs, junk) in the way of using the phone for business.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very poor performance.

    Posted
    gozagsmenbasketball
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After several Samsung cell phones...this is the worst. I have used it for over 3 weeks....the internal apps that are locked in that cannot be deleted interrupts calling out on telephone and trying to email or text someone is interupted by advertisements. The screen set up is very poor and not user friendly. I cannot wait to take back this phone and get another....

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for senior

    Posted
    Sfdmth
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my 90 year old mother. It has good magnification for her to see things better. Also was able to disable somethings to simplify phones use. Samsung should develop a senior setting to ease the use of their phones. There is a large market out there for senior products that is mostly ignored. Great phone so far.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Sfdmth. Thank you for your feedback. ^Monique Samsung

  • Rating: 5 out of 5 stars

    Turned out to be great phone/Great Best Buy Servic

    Posted
    DaPJet
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed to get my (elderly) mother-in-law a new android phone. The Galaxy J7 turned out to be excellent for her: Easy to use, large-easy to see screen, good RAM with expandable storage. The Best Buy rep effected the switch over quickly and easily, including transferring her data (making my life easier!).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my Samsung Galaxy J7 V phone using Android OS

    Posted
    CFriel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just purchased the Samsung Galaxy J7 V phone (Android os) using my Verizon provider. It's a great deal for the price. I find it easy to setup and use. It holds an excellent charge and has a slightly larger screen than my old phone making it much easier to view print and streaming. The sound is great and connections are clear.

    I would recommend this to a friend

    • Brand response

      Samsung

      We're glad to hear your positive Samsung experience. ^Ash Samsung

  • Rating: 4 out of 5 stars

    Good phone

    Posted
    Fatboy5760
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had to turn in my dumb phone that will be out of 3G going to 4G. Did not want to but got the j7v. Had problems with it but I think the sims card was not properly installed. Hopefully it's ok now. Like the phone did not want to spend a lot of money for something I will now use all the time, I have better things to do!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    NASCARFORD21
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my new Samsung Galaxy J7 V 2018 2nd generation phone. The camera takes excellent pictures that come out clear & sharp. I have more space then with my old phone which only had 8 gigabytes of space now I have 16. So far I'm happy with this very new phone that just came out 6/22/18.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    Beverly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from a Samsung Galaxy S3. So this phone is amazing for me. Does more than I'll ever need. Battery stays charged for days (I was charging twice a day). Pictures are awesome. Only thing I miss is the blinking light when there is a text, email or messenger.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The phone is Amazing. I'm Very Happy with it.

    Posted
    TiredTeck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone is Amazing. I'm Very Happy with it. The phone exceeds my expatiation's. The camera is Great The FM Radio is enabled. (not available with old S6) I put a 128GB Micro SD Card in it. (not available with old S6) The Screen is Clear and easy on the eyes. The Battery life is amazing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great device

    Posted
    Djaun
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was a bit apprehensive in purchasing this device. Being the fact that it's not a note 8. Since I've had this phone everything works perfect, great camera, long lasting battery between charges. I'm satisfied with my decision in choosing this phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Touchscreen issue

    Posted
    Lovemycat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This particular phone had a touchscreen issue - did not respond to touch unless I held phone in my hand. Returned to store & after some troubleshooting by Best Buy staff & Verizon tech, it was determined to be a defect, Phone was replaced & works fine. Happy with the service!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone for a beginner

    Posted
    Charity
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this phone for a person who never had a smart phone. It is cheap enough in case they loses it or breaks it on the job. It is also good for someone who does not use a phone except to call, or text people or look up info on the internet. Plus checking email.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than I expected !

    Posted
    travlr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm still getting used to this phone but so far it's been great. I did not want to spend a fortune for an upgrade to more than I needed. This phone has been more than up to the task. I don't watch a ton of video or game on my phone.

    I would recommend this to a friend