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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note20 5G 128GB's camera quality, battery life, and large screen size. Many appreciate the ease of use and the inclusion of the stylus, finding it a valuable tool. However, some users expressed disappointment over the lack of expandable memory. The phone's lightweight design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 144 reviews
  • Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and all the features. I really enjoy the pen in an how updated the features are. Definitely recommend this phone to anyone who looks to be organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years later still going strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that is still kicking along today! We purchased this two years ago and it still kicking along today. As we do with all of our phones, they are immediately put into a very durable OtterBox protector setup that is top of the line and with a great screen protector. With periodic cleanings this phone still looks brand new. Today, works just as well and still serves every purpose we purchased it for. It is now being gifted to one of my daughters so the wife can get a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Note20 great upgrade frome note 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Was very easy to backup my old phones info and restore to new. Nice upgrade from note 9 to note 20 and I did not have to upgrade my 4g att account.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Samsung Cell Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung Cell Phone. It has exceeded all expectations and will continue to learn all its capabilities and start using the pen to take photos with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was easy and was delivered on time. The phone is nice with quality pictures. Still learning new options daily. Battery life us good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than IPhone 12 pro!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes amazing pictures and videos! Low light pictures looks fantastic. I think it beats the iPhone 12 pro quality for sure, especially in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Samsung quality I've come to expect. Good battery life, quick navigation, and great visual quality. Great phone overall.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both our old phones had micro cracks that were cutting our fingers. Love these phones. PICs are great and so is the video. Use mainly for work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lobe this phone, so much to do on it. No time to be bored. N it's very pretty..The camera works outstanding. Nathan at best buy in Northgate was great. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this phone. Great features easy to use. The pen option provides many advantages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Note Evolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone, as I have upgraded from the note 8, which I loved as well. Functionality, memory, and great overall ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Keep your Note10. Not worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Note 10 to Note 20. Battery life is awful. After browing Facebook, Reddit and doing some light internet research, for an hour I lost 20% battery life. Screen is flat and not curved like the Note 10. I, personally, like that. Makes choosing and putting on screen protectors easier. It doesn't really feel like an upgrade, but Samsung says it is, so it must be true. I am contacting Samsung about the battery life. If they tell me this is an anomaly, I will try to update my review

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Note20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Note 20! I wasn't a fan of the curved screens so really happy that they didn't put that. The camera is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a note 9 to the note 20 but the screen was cracked when I opened the box, so I had to return it ,only downside is limited space, but currently waiting for it to come back in stock...mmmm since 12/29/21 but its worth the wait ... I love the note series, originally hsd a iPhone 3gs and then the 4, became a "droider" since the note 4 will not go back.....now waiting patiently...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! The only thing I didn’t like is the fingerprint sensor on screen! It takes amazing pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does everything you need. Camera quality couple be better however its definitely an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, its better than an iPhone. I will recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Last of a wonderful line

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't review phones but this is the best Samsung Note so far and they have chose to discontinue the Note line. What a shame

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Galaxy amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best phone I ever had not big on Apple so I been using Samsung but this note is best of all

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Note phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Note. Good size and clarity. Never used the pencil

    I would recommend this to a friend
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