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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 578 reviews

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96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy Note5's camera quality, battery life, and screen size. Many also appreciate its ease of use and the included stylus, with positive feedback on the S Pen and the device's overall performance. However, some users express disappointment over the lack of expandable storage options via SD card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 578 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone super fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy Note 5 is probably the best phone I have ever owned. Works like it should and is crazy fast. Battery is really good as well, will definitely last you all day specially is your a power user. Camera is amazing on this phone and fingerprint scanner is much better also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Sd card

    Rated 4 out of 5 stars

    Excellent phone, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy S4 and am very pleased. I would have given this 5 stars, but the fact that the battery cannot be removed / replaced and that it doesn't have a removable SD card is the only negative thing I can say so far. The camera is amazing and the battery life is fantastic. Overall an excellent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    excellent large phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really been pleased with large clear screen. Many of the menus and features saw significant upgrades for me from my S4 that I had before this. Camera takes great pictures. The tabs feature makes it easy to have multiple programs open and to close programs.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Missing some note 4 features...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well first off I'd like to start off by saying that the note 5 is a great phone, it looks amazing, and it operates flawlessly. I greatly believe that Samsung really messed up by taking away some of the features that were most important to the note users.. a removable battery, and expandable storage space. Not only can you Noth change the battery, but they reduced the battery size to 3000ma... Another feature I noticed that was taken off the note 5 that the note 4 did have, is blocking mode... that was one of the features that I used most on my note 4, and almost thought of returning my note 5 because of this feature that was not adopted by the note 5.. when I had my note 4, I had three batteries total with an external battery charger.. they made life a lot easier for me while on the go. Now I find myself trying to remember to charge my phone before going out.. I don't know what Samsung was thinking when they decided to remove the expandable storage feature.. Are they trying to push away customers from buying their phone?... I will say this.. The rear camera is amazing, and the front camera is also a great camera, but I don't know if that's enough for me.. If you ask me, I think the note 4 is a better phone, so if you have it now, I would recommend not to upgrade to the note 5..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has been great. Very fast and the screen is incredible. Only drawback is the lack of sd card and removable battery, but this was a known drawback when buying the phone. Battery life is impressive but it's only one week with the phone. So far two friends have upgraded to this phone after playing with mine for a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note5 is the best cell phone available now. It is a near-flawless phone. For such power from such a small device, the battery life is lengthy for the average user. The screen is beautiful if one wants to watch videos and the user experience is stress-free. No more lag from TouchWiz, as was common in the older phones. Many will complain about the lack of removable battery, but the only time I had to remove mine in the older models was when they froze, and that is not happening with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Good phone, prefer the S6 though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I had the S6 and decided to try the Note 5. Don't get me wrong, this is a huge step up compared to the S3 I had. Pros: Stylus and the features with it, large screen, and takes amazing pics Cons: Size is a little too big at times (I prefer the S6), no IR blaster, no quick setting to turn off data

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold on the Note 2 years ago because of the battery life. With software upgrades my Note 4 was starting to show less & less capability to make it through the day without being on charge. The 1st thing I noticed with the Note 5 was the improved battery life, although I am using it in the same manner I was using the 4. Better data connectivity and no more WiFi zone interruptions. The only problem I have with Lollipop is the redundant contacts connected with Waze. I haven't found a way to hide them and am force to merge them into my contacts although they have absolute zero value in my list. Smooth, fast performance and a very clear screen. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from s3 ,must say powerful phone ,great battery life fast charging. Camera takes amazing pictures. Most of all the stylus. I use it more then i thought i would

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the Note 3 to the Note 5 and all I can say is WOW!! I mean I thought the screen on my Note 3 was good but the Note 5 screen blows it away!! I love all the new features of the S-pen that were improved too!! All I can say is I'm very happy with the phone. Oh and took pictures with my Note 5 at my daughters wedding and they turned out fantastic!! I got some printed off, they look awesome considering they were taken with a cell phone camera!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. I upgraded from the note 3 and am so happy i did. The screen and camera are amazing. The phone is fast and the new design is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    My Best Phone Ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Screen, Best Camera, Fast, Slim, Durable! I was hesitant to switch from the Note 4, but glad I did. This phone IS an upgrade in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A must buy for Andriod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my fourth Samsung phone but my first Note and I must say I don't know how I ever got along without it. I love everything about this phone from the excellent screen, to the great camera, to the fantastic S Pen. I never thought I would need or want a stylus pen with my phone but now I use it for a lot of things. The one thing I could do WITHOUT is the bloatware that is loaded on. Please Samsung and Sprint, stop, stop, stop with this already. If you make a good enough app people will download it on their own!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Cool Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not for me, it was a gift for my step son for Christmas and he loves it. He previously had a Galaxy S4, and he likes Android phones and does not want an iPhone. He has had no complaints with this phone at all. When purchasing my decision was between this phone and that S6 edge, but the best buy associate said that this phone was possibly a little faster and better for gaming. The s pen is also a cool feature and the associate says that he uses his for taking notes in college classes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was the guy who used to be bummed about them doing away with expandable memory that I didn't really need. Battery is much better, as well as the camera, call quality and the screen quality. I only wish it were waterproof. If it was it was I'd give it 4 stars in value. I also really love the new Android operating system. I do wish it were cheaper however (I pay full price, down with contracts.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is awesome normally charge 3 times for my old phone now I don't have to charge until some hours later of getting home. Wifi calling has been a saver for those who have no call signal at home wifi calling on this phone is great no missed or dropped calls. 64GB I love it so much internal memory. I didn't love taking pictures until I got this phone 16 mega pics 5 on front beautiful. The overall flow of the phone is awesome if you love to customize beautiful the stylus features love love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, fast processor along with 4gb RAM, and a battery that lasts all day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything I dreamt it would be and then some. I've had it for a little over a month and its still amazing. Its a business phone and a fun phone all in one and xan do anything you need it to. Also there's a secret game built in to it that i haven't net anyone else who's discovered it. Takes great photos, nice speaker, great display and the S pen is super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best samsung phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, great resolution, way better camera 64gb is just enough space for all my apps, music, pics and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a S4 upgrade, the Note 5 if a major overhaul. First off, the battery gripe was not an issue since I never carry an extra battery anyhow. Battery life on the Note 5 for my uses lasted all day, which was nice. Second, I didn't like that Samsung went away from the expandable micro sd but with all the cloud based memory its not so much an issue now. Display is awesome, crisp and clean. Have had no issue with lagging. Overall a great phone upgrade.

    I would recommend this to a friend
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