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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1426 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

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93%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy S 4 4G's excellent camera quality, impressive screen size, and user-friendly interface. Many appreciate its lightweight design and the option for expandable storage. While some users experienced performance issues, the positive feedback on other features outweighs these concerns. The phone's extensive features and generally good battery life are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,426 reviews
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone, the picture quality is amazing and it is super fast with the quad core processor. The screen size is perfect and I love how much memory it has!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a disclaimer, I transitioned to the Galaxy S4 from an iPhone 4s; and, additionally, this is my first-android device, and so far I am woefully unimpressed! I believe that most smartphones on the market will meet most if not all of our basic needs quite nicely. With that, the selling point is the gimmicks and gadgetry that allow us to perform those basic tasks. When the features of this phone are active, the phone takes a serious performance hit, so badly that I actually returned the phone and got a replacement thinking the phone was faulty. The replacement phone doesn't perform much better. The "WOW" features that aided in me deciding to go with the S4 don't always work. Some of the gestures, as stated in the documentation are dependent upon the quality of lighting. Something that would be nice to know before purchase. Other features only work with apps that are coded to recognize them. I expect the list of apps will grow as the phone matures. The phone is very light, but also feels cheap to the touch due to the plastic cover. There is good battery life, especially since I have quite a few features enabled. The ergonomics have a little to be desired. Every time I pick up the phone I accidentally touch the left-side capacitive button and active whatever it controls (mostly menu options) depending on which app I'm running at the time. S voice activates itself in driving mode every time I'm driving or whenever I'm out walking, regardless how many times I manually set driving mode off. I disabled it -- since I don't particularly care for it -- yesterday and so far no problems. I wanted to delete it, but couldn't. There is only 16GB of internal storage, which could be enough depending on whether you're a power user or not. I think I have more apps than I actually need and still have ~6GB of storage available. Gamers and videophiles may have a problem with so little space. A micro-SD card slot is available to explore storage by as much as 64GB, but for some reason applications cannot be stored there. Hopefully, that will change in the future as I'd like to leave internal storage for the OS and a minimal number of apps, and store everything else on external storage. I've read that Verizon is releasing a 32GB version. Being new to android, I accept that there is a learning curve, but I believe in the 21st-century, our technology should be more intuitive; e.g., IOS. I agree that IOS is not nearly as configurable as android; but, except for developers, who needs as many configuration options as there are on an android device. I've had my phone for over a month now, and have gone through every configuration option for the phone and each app that I use regularly multiple times and still have not been able to achieve that "WOW' feeling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 4 out of 5 stars

    Solid but too many bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall like the phone, processor is very fast. Some of the features get in the way especially the hand wand and eye reader, as it seems to many times advance the page when you are not ready. Had some problems with dropped calls initially, but a software update may have helped clear up that issue. Excellent photos for camera phone. Surprisingly, as large as the phone is, easily fits in pocket. Got a good deal on it when I traded in my galaxy 2. It is a better phone than galaxy 2 overall.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    great features, phone has many functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has so many features that I'm still learning. I love the camera and all other neat things the phone can do. The motion features are cool and I really like the large screen. I'm a huge fan of the Droid and love Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    same as Iphone and easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with Galaxy S4 after years with an Iphone. The Galaxy is a bit larger than Iphone and fits into my hands perfectly. I found that all the things I was doing on the Iphone I can do on the Galaxy. The Galaxy has a better camera, much better battery life and an SD memory slot. My Iphone 4S was with AT&T so I received a trade in value of $220 from Best Buy, some of which I used to purchase a 64 gig SD card for the phone. I then moved most of my apps to the sd card, freeing up phone memory

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 4 out of 5 stars

    This has been the best phone I've had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very light weight, nice size screen.. Takes great pictures. This phone is also great for game playing.Very easy to operate!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Dedicated Samsung Galaxy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung Galaxy phone. I really like how big the screen is and the ease of using the phones apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I loved my iPhone but this so much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a couple of my friends using their samsung galaxy phones and immediately fell in love with the features they showed me. A few days later I got my own and have not been disappointed in any way. The phone is easy to use, light weight, and takes fabulous pictures. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Love this Samsung Galaxy S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy S4. It takes great pictures. It is easy to use & easy to handle. I love the look & feel of it. It's not too big. I would much rather have this phone than some of the other small phones that are out there, you know the ones that take horrible, grainy pictures. This phone is a lot of information to learn, so it just takes time and practice to get it all down. I'm still learning new things on it. I love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Get this phone if you live on your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the best android phone and it payed off. So many features, super high specs, will be the first phone to get updates, easy to get accessories, large and brilliant display, and plenty of space for your 1,000 apps. The 13MP camera is one of the best on the market but without a better image stabilizer of the G2 or the higher resolution of the Lumia 1020 it isn't necessarily "the best". Battery is much better than any other phone I've had and after heavy use for 2 months now I can go 18 hours playing games, listening to music, and texting without having to worry about the charger and my battery manager says that at 99% it can go 3 days with slight use. The white is sleek and stylish without looking dingy too quickly and doesn't show finger prints. The physical button on the front takes some getting used to if you're coming from an older android device with a touch home button. All and all a terrific phone and I would recommend it to even the stingiest of Iphone users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a month now, but so far it has performed flawlessly. I'm not a big tech guy so I like the support I got from best buy. They were extremely knowledgeable on the product and a great help in setting the phone up. The s4 is super fast, loaded w/features and relatively easy to use. Of all the mobile phones I've owned the Samsung's have out performed the others. So far the s4 is living up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Andriod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall size of this phone. It is perfect for playing games and videos. I love the fact that I can stream videos straight to my smart tv from the phone over wifi. The battery lasts all day unless I am playing games for hours. I usually have 45% left when I go to bed most nights. The camera has lots of options and can take a front and back facing picture at the same time. The pictures I have taken are very vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    former iPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last iPhone was the 4s. I went swimming with it and needed a replacement till my contract was up. So I got the Google Nexus. That was my first experience with Android. Decent phone but not great. So when my contract came up for a new phone I had a dilemma: I'm an Apple fanboy and I'm typing this on an iMac. And the only smart phones I've ever owned are iPhones and that Nexus. I must admit the android OS is decent. On par with iOS but I wouldn't say better. Keep in mind both iOS and Android are getting new updates very soon so I would't put a lot of stake into the OS's at the moment. That's not why I chose the Galaxy. I chose the Galaxy because it is a nicer phone and I heard that the iPhone "6" is gonna be a complete redesign. So I opted to wait and see. For now the Galaxy is awesome, no bones about it, I like my phone. Big pluses for me were the friggin awesome camera. No doubt in my mind this eliminates point and shoot cameras. They are no longer necessary as 13MP is great. I took a pic of a dragonfly from 12 inches away and can zoom in all the way to the veins in the wings and hair on the legs. CRAZY good camera. Plus the Galaxy has tons of bells and whistles that while not necessary are cool. To me some potential might be unlock able with Key Lime Pie and these already rich features. Plus the screen size is much more satisfying than the iPhone. Not saying I won't switch next year but I looked at the HTC One, Samsung Galaxy, and the iPhone 5, and specs for iPhone 5s. And this is the phone I walked out the door with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best smart phones currently available. The screen is beautiful for reading, browsing the web, watching videos, and playing games. The only complaint I have is that the screen is hard to see during bright sunny conditions. Having a large screen does have some downsides, however. It does not fit as nicely in your hand or pockets as some other phones. I find that there are many times when I cannot use the phone with one hand because certain buttons are too far for my thumb to reach. But don't let that sway your decision away from this phone. Overall, it's a great phone and I would definitely pick this phone over the current phones out right now. I switched over from an iPhone and I actually like the Galaxy S4 better than my old iPhone 4. The battery life is decent if you don't use the phone too much for gaming. The only other real complaint I have is that the phone disconnects from my home wifi network every time it goes to sleep. So when I unlock my phone, I always have to turn off/on the wifi on the phone for it to reconnect to my home network which is kind of inconvenient. This is not a problem I had with my old iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A very good choice for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sansung replaced an iphone 4 that was pretty good. After reviewing what was available, I thought either this or the LG3 would do well. After looking and handling both, and learning of the Samsung desk at Best Buy, I chose this one. It does all it is supposed to do and does it well. Pictures are great and the available apps can be organized easily. I am highly satisfied with this Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    GReat phone but could warn about pre-loaded stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, but was disappointed to find out that all the pre-loaded junk takes up almost half the space of internal ,memory on the 16 GB phone. Wish i would have waited 2 weeks to get the 32 gig model. otherwise nothing bad at all. use the mp3 player to play music for 8 hours at work and it only drains the battery by about half! the speaker could be a bit louder for music playback, but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Get. It. Now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 5S was not even in the running with this phone (and I own an iPhone 4S). There is no getting away from the fact that this phone has more hype surrounding it than any Android device that has preceded it. Fortunately, Samsung has backed up much of this anticipation with action, offering a well-rounded, extremely powerful device that, although lacking something on the aesthetical front, is sure to impress. Given the Samsung Galaxy S4’s near identical looks to the S3 and the somewhat run of the mill hardware updates, some will argue that the handset is more of a Samsung Galaxy S3S in the vein of Apple’s incremental updates than a true S3 successor. In truth and practice, however, the handset is a whole new beast and one which far outstrips what has been, until now at least, the world’s most successful Android smartphone. Removable back for removable battery, micro SD slot for upgradeable memory, inoffensive TouchWiz interface, and extremely fast, fast, fast.. And Best Buy's price of $0.00 on Black Friday could not be beat! Extremely happy with my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone, Smooth & Big!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LOVE LOVE this phone...It's big amazing screen is great for pictures, regular use, and credit card transactions...smooth glide and sensitivity is amazing. Camera creates some of the best pictures I have ever taken...My boyfriend has a VERY expensive camera and this phone is just as good for pics! Apps work great, and lots of storage!! Who needs any other device when you have an S4!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Switched from Iphone, won't go back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from an iphone 4 and would never think about changing back. This Samsung is super easy to use and has many options for customization. The camera is absolutely fantastic. I thought it would be hard to get used to a larger screen, but now I don't think I would ever want something smaller. The screen is very clear and the phone was good sound quality. The play store blows Apple's App Store out of the water by offering so many more apps and programs to give you credit towards future purchases. Buy it, you will not be disappointed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECOMEND IT, GOOD SIZE GREAT PICTURES GREAT FEATURES, SOUND AND EASY. HRY

    I would recommend this to a friend
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