Customer Ratings & Reviews

Let me preface this by saying that prior to purchasing this phone, I was a former (and current) iPhone user. I did end up returning this phone to Best Buy and keeping my iPhone, but not because of any fault of the Galaxy - I just decided that Android was not for me. On that note, Best Buy made the return process easy and hassle-free. I do not plan on buying another phone elsewhere. That being said.... The Galaxy was a good phone with a lot of innovative features. I did enjoy the customizability of all of the features - from the saying on the screen to the vibration patterns. I did find that some of the features of the phone had too many options to customize and found this to be a bit overwhelming for someone who is not overly technically savvy. However, the "easy" mode is a good fix for this. The display was absolutely stunning and the pictures and colors just seemed to pop. I also really enjoyed the way you can slide across the letters to text. Unfortunately, this method was the only way that I could get the auto correct to recognize what I was trying to type. When I would simply type out the word, the auto correct generally had a hard time trying to figure out what I was trying to say. The biggest drawback of the Galaxy S4 was the battery life. I noticed that even when idle, the battery drained quickly. Also, while I enjoyed the large screen, it was almost too large and bulky. (As a female) I could not fit the phone into my pockets and it was almost too large for the cell phone pocket on my purse. It seemed a little unwieldy and I was constantly afraid of dropping it because it was awkward to handle. Additionally, I could not ever get the "eye scrolling" feature to work. I found the Kies program to be a little tough to navigate as well. Overall, the Galaxy S4 was a good phone, but I would not recommend it to someone who has had an iPhone for an extended period of time and who is generally happy with their iPhone or who is used to the way iPhones/iTunes operate. It is a great phone for someone who likes to be able to customize virtually every detail of their device and who is looking for something outside the mold.

I decided to try this phone as my Iphone 5 was stolen. The picture quality is awesome, the size of the screen and the feeling of having the phone in your palm is great and all the cool features the phone comes loaded with is outstanding, and all is so good up to here... but the software interaction is messy some times ( it could have been also that I am not a tech savvy, so please don't cite me on this one ) , the response is at times delayed or frozen, like you're typing a number and nothing happens and then all of a sudden all the numbers you previously had typed in come out, and the battery runs out dramatically in no time, and finally the sound should have been a lot, a lot better for this kind of phone. Yet, it is a great, cool gadget and the price is affordable, compared to the Iphone..

I replaced my previous Android Samsung Infuse phone with this Samsung Galaxy S4. Camera is great, Speed of Processor is much inproved and I would recommend it to anyone .My wife has a Iphone 5 and this is so much better. Larger screen, and much less confusing to use.

I bout this Smartphone to replace my apple 3gs smartphone..It had a great picture, closed caption option and a nice big screen along with a slot for a micro sd card...To my disappointment it will not play any of my MPEG-4 videos so I took it back to store the next day to exchange it for a apple 5c smartphone..If you are not crazy about MPEG-4 videos then I recommend this smartphone to future buyers..I did like this phone except that it did not play MPEG-4 videos...It was sad taking it back to store cause I really liked the smartphone.

I got this phone on a black Friday special free and shipped to my door at no cost. I previously had a smartphone but not a Samsung. I like the size of the phone and that it's easy to use..really the only thing that I would change is that the button on the side of the phone is very small and hard to turn the screen on and off, as well as the button on the other side to turn the volume up and down is hard to push up or down... if I could change anything I change the button at the bottom of the phone that takes you back to your home screen and make it touch sensitive like the other buttons at the bottom. not a huge deal...I guess I will get used to it. I've had the phone one month and I'm really not using any of the smart features. I definitely tried but they seem a little bit too savvy for me. I really didn't find anything extra special about this phone but it works and that's all that matters!

I upgraded to the Samsung 4 from the HTC Inspire. The phone is fast. Screen resolution is great. The extra features that this phone has such as the ability to scroll a page with your eye movement is very impressive. A lot of people complain that the phone is made of plastic. I don't see this as a big deal since look at how many other phones and electronics are made of plastic. Second of all it does not affect the operation of the phone and most people cover their phone with a case. As with all smartphones battery life is not the best feature but this phone has a removable battery so you can have a spare and when it is time to change it you will not have to send it in to get it replaced and have to pay a ridiculous price for it as well as be without a phone. In closing, I am pleased with the purchase.

I have always had Samsung phones. I upgrade every 2 years and love the Galaxy 4. Very good battery life. Great camera and video quality. Easy to navigate and set up. Tons of features. Don't have any negative thing to say.

S6 Edge Plus is a real beauty. Right from the day of purchase, it has been really awesome. Super performance , fabulous camera, fantastic audio, HD display makes this a great purchase! Traded-in my old S4 for $200 and also got $45 bonus from BestBuy! Of course, it also comes with a elegant wireless charger. Loving my Phone!!!

Great phone, love the quad core for multitasking. battery is good, can't complain to much about that. Sound, call, and speaker quality are great. Highly recommend this phone over the IPhone5, You can do so much more.

I originally made the switch to Android from the iphone to the Droid Bionic and wondered the whole time I had it if I had made a huge mistake. Now with the Galaxy S4 I know Android is the way to go. After using this phone for a few months every other phone seems like junk. The screen is amazingly clear and big and the battery life is fantastic. I highly recommend this phone to anyone especially if you are switching from the iphone!

Our family switched from Iphones to Galaxy S4 and so happy we did! Love the call quality, camera, music and controls. Processes so much quicker than Iphone. Took a couple days to get used to texting. LOVE the size!

Very happy with my purchase..The phone has many great features..The camera takes great pictures..I am very pleased with the overall quality and its features.. Very easy to navigate and very quick to respond.

The is a great phone. It is the right size that is fits in my purse and jeans pockets and isn't bulky. Yes, it is bigger than the iPhone 5, but it has better features than the iPhone 4/s and 5. I am so happy I went with this phone.

This is a truly a amazing phone I think the best on the market I can't see any better out there in any part of the phone battery life is outstanding the screen is amazing Samsung did it right.The only thing is the memory it has 16 gigabit when you get the phone it only has 9.6 left because of the suf that Samsung puts on the phone but Samsung is bringing out a update that will address this issue they are going to let you put apps onto the SD card to free up space could have got the 32 gig model but you could only get that at AT&T got a better deal at Best Buy they gave me a lot more for my S-3 in trade.In my option this best phone on the market great phone best one I have had.

I wish phones would work wonderfully as phones AND as mini-tablets...but I've not yet found one that does...perhaps the iphone? That being said, I really do like this phone---better than the htc inspire i had before....call quality isn't so great...people have a hard time hearing me sometimes...the keyboard is MUCH better...battery life was iffy at first, but the 2nd day i had it there was an update from Samsung and now it is fine. Went a whole day taking pictrues and videos and still have some life left. Love that I can add and swap out sd cards. Would like the phone size to be shorter so that the space between my mouth and ear matches...now it is too long for my face....otherwise I'm very happy with it. Camera is awesome!

This phone is the best I've had so far. It has a large screen and lots of memory available. I use a lot of apps and there's no problem adding more. It also takes the best pics!

This by far is one of the best phones ive had and it does everything iphone does and has just about every app iphone has. It can has music movies games apps. The fact I can go to 64 gb with out spending tons more money thanks to the sd card. And of course I got a bigger screen and not just an extra row is a plus. I like both phones but this is really better and if you havent been impressed with ios 7 and have never used android but are thinking about it, go for it. And you cant beat best buys phone protection I mean if I break it drop it submerge it, and as long as I bring it to them in no more than four pieces ill get another phone.

I finally made the switch as a long time iPhone user to the Samsung Galaxy S4. While the S4 has GREAT features, its software is not solid; it's glitchy and somewhat slow straight out of the box. The S4 offers so many great widgets but enabling them can severely affect the battery life -- so choose widgets wisely! One huge annoying thing about the S4 is the auto-correct feature, or lack thereof. Unlike the iPhone, where words are auto-replaced when incorrectly typed, the S4 only offers you suggestions for you to choose and change but does not auto-correct; this completely kills the flow of typing. While there is a third party app that addresses this issue (Jelly Bean Keyboard), you then lose the ability to 'swype'. Why Samsung got rid of this auto-replace feature in the S4 is anyone's guess. Personally, I think while the S4 offers pretty unique features, a lot of them are pretty useless; eye-ball scrolling...really? You gotta see how silly you look trying to use it. Please note that even though the phone says it comes with 16GB of space (assuming you got the 16GB version), only about 9.7GB is actually available to you because the operating system takes up more than 6GB. Download a few cool games on to your phone and BOOM, you'll be out of space. Sure, you can add a SD card as an external storage, but that would only be good for storing pictures and music as you can't download apps to it. The size of the S4 is pretty big and difficult to control with one hand but the large screen is nice to have especially when watching videos. I would recommend the Galaxy S4 despite all its flaws because unlike the iPhone, I feel less restricted and am able to do so much more with the S4. I hope Samsung addresses many of the phone's bugs and glitches soon. Otherwise, 'The Next Big Thing' will be the iPhone's iOS7! LOL.

Positives: * Full 5" Screen (I find 4" screen to be too small) * Camera quality * You can put in an SD card in the phone, can easily transfer files without having to go through iTunes (this applies to any Android phone) Negatives: * Speaker quality isn't that great * Battery - even with very mild usage, the entire battery drains in about 24 hours. If you were a heavy user, you will certainly need to charge your phone more than once every day * Build quality - by now everyone knows that Samsung phones are made of plastic If you are looking for a top of the line phone today and prefer a screen bigger than what iPhone offers, then you can go with this phone and won't regret your decision.

I have had the phone about a month now. It feels nice in my hands, I was worried because I have small hands but it has worked out well. Its very thin so a case is needed. I purchased the Otterbox Commuter and it is working well for me. The camera takes great photos, I rarely use my digital camera anymore. Call quality is very good. Android is easy to set up and use, I came from and iphone 3gs to Samsung Galaxy s2 then to the S4. Battery life is decent, better than the S2, I get through most of the day with moderate to heavy use. So many fun and useful apps, you won't regret buying this phone. Definitely recommend it.