Customer Ratings & Reviews

Upgraded to this from the Galaxy S III (which I loved) and like this one so much better. Love the FAST battery charging time and how long the phone lasts on the charge. Twice as long as my old S III at least. Camera takes great pictures.

Bought two of these for my daughters. They love the camera, which they use a lot. It takes very good pictures and video. Battery lasts a long time on one charge and charges very quickly. Slightly bigger than what they would like but not enough that they still don't love it.

My wife upgraded to this from the Galaxy S 4 and she likes this one so much better. Loves the FAST battery charging time and how long the phone lasts on the charge. Camera takes great pictures and video which she uses a lot. She loves the color too (says blue but more of a metallic dark teal).

If there is one word to pick to describe Samsung Galaxy S5…it would be Elegance. It promised a "fashionable" and "glam" design, a camera that works in the way you'd want it to and strength through being water resistant…and its living up to its expectation. It is an excellent phone. Its’ a big step up from Galaxy 4, offering loads of improvements over its predecessor. The camera has evolved to give clearer, faster snaps. The fitness-tracking abilities of the S5 are enhanced over the Galaxy S4 by packing in a more powerful S Health app and a dedicated heart rate monitor on the rear. A fingerprint scanner adds to the most secure Galaxy phone ever made. The battery is larger, the screen bigger and brighter, the processor quicker and the design altered. The spec sheet certainly doesn't let it down: a 2.5GHz quad-core CPU, 2GB of RAM, a 2800mAh (removable) battery, 16/32GB of memory (with up to 128GB extra through microSD), one of the world's most vibrant screens that's been extended to 5.1-inches and added biometrics. What else one could have asked for.

This phone exceeded my expectations. The battery life is amazing..esp if you go into battery save mode. Screen is big and beautiful. Love the ease of use right from the beginning. Sound is great, camera is amazing. Love everything about this phone!

Have been a long term user of iPhone and was a bit skeptical to switch to android. I have been happy so far (3 months of usage) with the combination of android software and samsung hardware. Screen resolution is good. Battery life has been better than iPhone. Was able to extend the storage with 32gb microsd card for $12. Optimal screen size 5.1" phone performance has been phenominal Very happy with the camera as well. Lot of options to customize (user interface is not locked like iPhone) the UI/UX

Samsung Galaxy S5 is nice, a little bigger than S3 which is better for screen size. The display features are somewhat different in that they appear to have a cartoonish look, and the text messaging doesn't offer much choice in conversation box selection. I like what I had in the S3. The S5 has colors I may like but not the style box I want, or the style box i would choose is in colors i don't like. The calendar is not my favorite. Takes extra clicks to edit or delete. Great that you can slide an event to the next day or so without editing date. The background for phone contacts ad logs is white instead of black which I liked so much better in the S3, less strain on the eyes and it looked better. It takes some getting used to, I still haven't found the light bulb to use as a flashlight, nor can I find ho to turn on light for video, not sure if it does. An upgrade is always nice. Internet seems much faster now with quad core processor. The battery life is amazing and the super charger is friggin awesome! It gets really warm to hot when charging. ? Just make sure not to use the phone while plugged in charger to protect delicate charger and it also allows battery to have a longer life. I like my new phone and really love the way it looks in my Otterbox Defender in purple :)

I finally upgraded from my Galaxy S2. It still worked fine but the battery only lasted about 3-4 hours with very little use. My S5 Active is great. I can use it a lot, like we usually do with a new device, and it will still last all day and have about 40% battery left. It will last 2 days with only moderate use. I chose the S5 Active over the regular S5 because of the "Active Key" and it's ability to control the camera to take pics. The "S Health" is a very useful tool for me as well. I also prefer the physical buttons (once you get used to them) and the overall look of the Active. The only things I don't care for is the battery door, which makes it hard to plug in until you get used to it. I know that it's necessary for the water resistant rating but I've been carrying a phone since 1995 and have yet to have one with water damage. Also, the fact that it is kind of slippery to hold, but pretty much all phones are now unless you get a grippy case. In summary, with the Active, you get everything you get with the S5, except fingerprint scanner, but you get a lot of other features not included on the regular S5 and it looks better IMO too.

This phone is great! It is made well, with the buttons on it clean and nicely placed. Phone fits nicely in pocket without sticking out ( in normal pants pockets), but not much, if any, room for anything else. Screen is a great size for playing games or watching movies online. Phone works well when calling, texting, using apps, and surfing the Internet. Camera take great photos and video quality is just as good. Easy to use. works some what like a computer, so managing things on your phone is as easy as making or rearranging a file. Or if you like to use emulators, then place games where you want them or extracting them from a file is at your fingertips. Can manual turn on or off apps or other things running, if you want to. Which is relatively close taskmanager. All in all this phone has worked well so far with no trouble and has accomplished all tasks given it with ease.

being strictly apple in the past, this phone was a nice change, I thought it would be too big but that is an advantage after looking at this phones screen and an apple 5s screen, they don't compare! The Samsung is easy to use and it was easy to move everything from my iphone over to the samsung. The camera is awesome, it can do so much more like having 2 apps open at the same time in split screen view. I dont like the head phones that came with the samsung. I am enjoying this changed, Im not anti apple, I still love apple but just wanted a change. My husband will also be changing to this phone.

+'s: good camera.fast processor.water proof.lollipop is good. awesome screen resolution -'s:battery life need to be better.heats up fast...I can feel the hot back cover if I browse for 30 mins...tons of att &Samsung bloatware...it's not the phone fault. Audio is very bad compared to I phone... Over all good phone.

This phone is great. Great camera, great battery life, love the screen. I have recommended this phone to many people. It accepts a MICRO SD card and has a removable backplate. Plus it's water resistant.

The Samsung Galaxy S5 is an exceptional phone! It takes excellent pictures, and is easy to operate. It's ability to hold a charge is very impressive - better than any other phone I've used. My only criticism is that the cap to cover the port for charging is a bit of a nuisance, but presumably it is needed to keep the phone from being inoperable due to water and debris, as it purports to be able to survive 30 minutes in 3 feet of water. (Don't plan on testing that claim!) Also, the metal casing around the phone is easy to damage. I would recommend buying a protective case with this phone.

Great phone for anyone. A little confusing if you switch over from and iPhone but this phone will not disappoint. Camera is the best I've ever seen on a phone, and battery life is much improved over the previous models. The fact that it is water resistant was also a major selling point.

I am a first time smart phone user. This phone is very easy to use. I am learning new things about the phone everyday. I love the camera. It takes great pictures. I like how I can crop and adjust the picture right on the phone and then send to Walgreens to be printed. I like the size of the phone , not too big or too small. I am very happy with my choice in phones.

I needed an upgrade and didn't want the Galaxy S6 because of the non removable battery and no micro sd capability. I have been happy with Samsung mobile phones and this is the 3rd Samsung model I have owned. I read the reviews online and from other Best Buy customers and went this and have had it for 2 months. Absolutely no problems with it so far, even after a schedule software update, it's better. Great sound, camera, quality, display, and tons of features one would expect from Samsung phones. The battery life is phenomenal and I am a moderate to heavy user. I would recommend this to anyone. I have been with ATT for over 20 years, and have a family of 4 who needs mobile service, but despite our loyalty, ATT simply can't or won't offer the price deals and the face to face customer service quality that Best Buy does.

I purchased this phone for my husband who was a long time HTC proud owner. He didn't want to switch from HTC to Samsung until he saw the quality of this phone and its ease of use. He is now a Samsung convert. The video and picture quality, as well as the battery life have made him a believer in the Samsung Galaxy S5.

This phone has a spectacular screen that is bright and crisp. The response is quick and the battery lasts all day. Overall this is a great phone and I would highly recommend. The only downside is that it is Samsung which means it has Touchwiz. I wasn't expecting much with the design, but when I saw it in person it was actually decent and pleasant to hold.

Good battery life easy to use good picture good size, easy to handle

The camera is amazing. I love the size of the phone. It is super user friendly. I just love android products over apple any day!