Customer Ratings & Reviews
- Model:
- SPHG975UWHT
- SKU:
- 6331924
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the Galaxy S10+’s camera quality, battery life, and screen size, with many praising its ease of use and the range of features. The phone's lightweight design and ample storage also received favorable comments. However, some customers expressed concerns regarding connectivity issues and the phone's price point. A few also mentioned missing a notification light.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with phone. Sprint service is lousy. Phone dials 911 in my pocket even when the proper controls are turned off.
No, I would not recommend this to a friendMeh...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, doesn’t work well with Sprint. Calls drop and doesn’t show incoming calls sometimes
I would recommend this to a friend- Cons mentioned:Service
No Service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful phone. I know they have been recalled, but I "upgraded" from an 8+ to this and have had nothing but issues. I keep getting told the service is just an update, but nothing has changed. The interface and all is great, but the service is absolute junk!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Helmus, we apologize that this has been a less than ideal experience. We would love the opportunity to look into this further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
no recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality comparing with iPhone.. I m going back to Apple.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ARUS, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Good picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good phone, but much more difference then the last Samsung
I would recommend this to a friendBrand response from Samsung
Posted .Hello Therisa81, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth
Ok camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok camera but doesnt give many options. Needs more qualities.
I would recommend this to a friendWorst phone I brought from Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it had nothing but problems connecting. In the end I had to send it in to be repaired when I bought it brand new. Best buy was no help in this matter and did everything they could to get past the 14 days to avoid replacing the phone. Very bad experience!
No, I would not recommend this to a friendIt's just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked my s8plus better, this one resets apps alot
No, I would not recommend this to a friend- Cons mentioned:Performance
Waste of Money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to 2 of these phones 1 was a replacement by best buy just had very poor performance out of it abd wouldn't recommend this. The Note series is far superior. IMO
No, I would not recommend this to a friend S10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customers is great but iwill never preorder again. Ordered on 5th of March and mow it is 13th and no phone
No, I would not recommend this to a friend- Cons mentioned:Performance
Will not go back to android.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to try android since ive always had iphone and i will not go back.. Phone would crash at times and just not feel like a polished product like the iphone does.
No, I would not recommend this to a friend new phone purchase. did not go through operations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not go through operations of a new phone. Sprint office would have if purchased there. did not have time to really assist because of appointment time limit. requested information on a policy from previous with best buy that we are grandfathered in. no one in store could answer my questions. not satisfied with assistance of new phone or questions store could not answer. will not be back for phone purchase in future. will go to a sprint store that has time to explain all new features on new phones.
No, I would not recommend this to a friendGreat cameras but battery life is a disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with the battery life, connections and the phone getting really hot. The camera features are really amazing though
No, I would not recommend this to a friendGalaxy S10+
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work very well for me. It had a lot of problems with the screen.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good terrible connection. I cant wait until one of your lab techs fix this glitch
No, I would not recommend this to a friend - Cons mentioned:Connectivity
No connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My s10 does not get a connection. Can't access websites, can barely make phone calls
No, I would not recommend this to a friend Poor Data connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sprint service does not work properly with this phone. I purchased the phone 3 weeks ago and had nothing but poor inconsistent data service. Called sprint multiple times and I get the run around. I would recommend you to wait until they figure what’s going on do an update.
No, I would not recommend this to a friendDropped calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has been replaced by the Sprint store already. Also the new phone from the Sprint store has been messed up too. So the phone itself is bad. Nothing bad with the store the phone itself is crap! I'm finally getting another replacement and I'm not going with the S10 plus again. I'm switching to a different phone. Got the 1st phone for an upgrade 12/4/19
No, I would not recommend this to a friendKinks need worked out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says I have 4g but I cant get online. Spotify and other music apps won't stay on. I wish I still had my S7.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bobb, I realize your experience has been less than ideal and I'd like to help change that, if possible. Please reach out to me via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Video Chat: Samsung+ - https://play.google.com/store/apps/details?id=com.samsung.oh
5. Toll-free calling: 1-800-SAMSUNG ^Thomas
This phone is not compatible with sprint service!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is not compatible with Sprint's service it constantly drops calls or cuts out when speaking with people. I spoke with Best Buy and sprint and Best Buy did not honor their return at the 14 day mark because they said Sprint only gives you 13 days to return it rather than 14!!!
No, I would not recommend this to a friend