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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Galaxy S10e's camera, size, price, battery life, storage, and usability. They appreciate the excellent camera, perfect size for one-handed operation, reasonable price, long battery life, ample storage, and easy-to-use interface. While there are a few concerns about the fingerprint reader, 5G connectivity, and Bixby button, the overall sentiment towards the phone is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    It has been a great phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great phone. Comfortable size in my pocket, with a sturdy case. Tempered glass fits well. Fingerprint reader is a little glitchy, but I use Smart Unlock anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge upgrade over last phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone was an Ion 5 that I had for years, needless to say this is a giant upgrade in every way. Plenty of storage now for apps, games and photos. Only 4 stars because the thumb print reader is hit and miss, I'm in automotive so may just be my beat up hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great phone. Comfortable size in my wife's purse, with a sturdy case. Tempered glass fits well. Fingerprint reader is a little glitchy, but we use Smart Unlock anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone overall

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone, fast processor, just enough memory, good screen. However it took some time to get used to the fingerprint reader, because it's on the side and it needs to be activated it in a certain way, in the beginning you gave me a lot of false readings.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Person, we are glad that you are enjoying all the great features! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Good phone, perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I returned it the next day. The face recognition was 50/50, the fingerprint reader is a stretch, literally, to use and often required two to three tries when using even the super slim case I had. The Samsung OneUI is meh. Get a Pixel 3 instead, you'll have a much better Android and camera experience

    No, I would not recommend this to a friend