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Customer Ratings & Reviews

Your price for this item is $22.23per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 164 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Galaxy S21 5G 128GB for its exceptional camera quality, impressive battery life, and user-friendly interface. Many appreciate the phone's size and performance capabilities, along with its 5G connectivity. However, some users express disappointment over the lack of a headphone jack and an SD card slot. The positive feedback on the camera and battery life significantly outweighs the negative comments regarding missing features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 164 reviews
  • Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased I've always purchased Android phones. I'm a satisfied customer when it comes to the Android phone never have I had a problem with my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than s9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Much better than my s9. Only thing I don't like is the buttons are all on one side so it's a bit harder to screen shot using the buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S21 not as good as S5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Samsung S21 5G not as good as my old S5. Liked the displays on old phone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices on the phone and the trade in value is the reason why I chose this phone. I would recommend to others as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S21 5g Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a joy to us and has worked great! Service at Best Buy was very good! Overall I am very happy with the product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my Samsung Galaxy S7 for the S21. It's a little different but am getting used to it. The size is slightly taller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience. They took all the time needed to make sure I was pleased with my purchase. And they saved me $$$$$$.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Its a fine phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the s10 and its basically the same. Better cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    De lo mejor.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great speed to deliver it. I never touhgt i was going to get it that fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly customers, very helpful support chat! Bestbuy always has devices on hand and ready to order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has a lot to show me. The technology in this phone leaves nothing to the imagination. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy phone representative messed up my contract so i could not upgrade my phone, seems ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a really good phone so farthe phone is good and i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android ♡

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love color. Was able to get this color and was in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed as new phone. Glad I made the purchase. Won’t wait as long next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy s21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my phone here at best great service,also it's with AT&T but even cheaper than going to AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the most professional sells person i encountered, i could no ask for anything more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have a manual with it to refer to. Otherwise it would get a 5 star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. This replaced a Galaxy S8 and is a great choice. All features are working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, not as fancy as the higher end versions, but gets the job done.

    I would recommend this to a friend
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