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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 164 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Galaxy S21 5G 128GB for its exceptional camera quality, impressive battery life, and user-friendly interface. Many appreciate the phone's size and performance capabilities, along with its 5G connectivity. However, some users express disappointment over the lack of a headphone jack and an SD card slot. The positive feedback on the camera and battery life significantly outweighs the negative comments regarding missing features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 164 reviews
  • Rated 4 out of 5 stars

    Galaxy Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am such an huge Samsung Galaxy fan. I love the newer software on this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, small screen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, small screen. I should have purchased the larger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s21 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, great upgrade from my s10e. The size and battery is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Boyfriend loves it. Camera has so many options/features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Samsung Galaxy fanboy, switched from that over rated Apple & so glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S20 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung Galaxy S20 Ultra 5G and love it. Would definitely recommend this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phantom Pink Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and size of the phone, however battery life needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone and the new options. Upgraded from a Tracfone. Definitely a better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and the service i received from the Best Buy staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fotos service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the service, and the product is in optimal condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S 21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed "ease of use" lower rating but that was really due to a "new machine" to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. my husband loves it. we are lifetime samsung fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy samsung honey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electronic equipment loved every piece of samsung I have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with Phone. Like how it has the guerilla glass back also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is great and does everything working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a improvement in my previous phone... So many improved features...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone does what I expect it to. I haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuyisnumber1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service .Love the new phone and i got it in just 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 Samsung Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues, just got a week or so ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
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