Customer Ratings & Reviews
- Model:
- SM-G991UZAEVZW
- SKU:
- 6444512
Rating by feature
- Display Quality
Rating 4.0 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy S21 5G 256GB's camera quality, battery life, and ample storage. Many appreciate its ease of use and the included 5G capability. While some users wish for a different screen size, the positive feedback on other features outweighs this concern. The phone's performance and additional memory are also frequently praised.
This summary was generated by AI based on customer reviews.
Upgraded Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for a family member. Have always liked the Samsung phones.
I would recommend this to a friendPhone sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is working great the phone set up another story made appointment 2pm left after 4 the sales person was so busy wasnt able to ask all my questions the first time because waiting on 3 or 4 other people not her fault management poor even worse when you see people up front standing around next I'll pay extra some where else
I would recommend this to a friendSAMSUNG GALAXY S21, A GREAT CELL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Galaxy s21, and Matt at the tge E Beltline/ 28th St SE, Grand Rapids, MI store was a great help when i purchased. Thank you Matt!
I would recommend this to a friendMg1966
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's been great! I feel that the phone should come with the block to charge the phone.
I would recommend this to a friendS21 is solid phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from the S8 I had been using. Wish I would have made the switch sooner
I would recommend this to a friend- Pros mentioned:Camera quality
Clunky phone in an awkward shape
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too narrow to hold, poor responsive keyboard, hard to use fingerprint unlock, slow interface and a great camera. I have been a Samsung phone user since S3, but this will be my last Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, internetshopper. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, easy data transfer from old phone, awesome trade-in allowance. Love the features of the new s21
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had my phone for a month. Have had no problems with it.
I would recommend this to a friendGalaxy s 21
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed from I phone to android.....glad I did....great phone
I would recommend this to a friendPhone purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone, found my shopping for one much easier by visiting my besr but store
I would recommend this to a friendSamsung Galaxy S21 5G 256GB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade from my Samsung Galaxy S6. Love it!
I would recommend this to a friendSamsung Galaxy S21
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to transition from my Galaxy S9. Good price on sale.
I would recommend this to a friendNew phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smartphone. Learning what to do is straight forward.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i have had it for a week and really like it.
I would recommend this to a friendWell done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues, on time. Did your job..................
I would recommend this to a friendSamsung Galaxy S21
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone but awful carrier. Unable to activate phone as it prompted to call a phone number but when called says system was unavailable.
No, I would not recommend this to a friendHaven't recieved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well how do you do a review when I haven't recieved it yet! Was to be here on Sept 1st!
No, I would not recommend this to a friendNo means to charge phone included with phone...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone in and of itself is ok and a slight upgrade from my S8 however there are issues. First, Samsung removed the ability to add your own sd card for more memory. This option was great in the previous iterations of the Galaxy to set up all your phone taken photos and easily transfer them without using up the phone's own memory. The biggest issue with these new phones from Samsung is the fact that after paying $800+ for a new phone, they don't include any means of charging it. That's right, there is NO CHARGER shipped with the product!!! Samsung told me I could just use my old one, or buy a new usb C fast charger AND cord, which they sell for $49.99 for charger and don't even sell the cable on their site. Imagine finally making the switch from Apple (iOs) to Android, getting your new phone and having no way to charge it !!! Talk about crappy customer consideration. Terrible job Samsung !!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Mstg25. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla