Skip to content
Main Content

Customer Ratings & Reviews

Model:
SM-G998U
SKU:
6470061
Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Bye Iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    blowing me a away, love the speed best phone I've ever owned. Good bye Apple

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung#

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device it was a great choice the camera is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Android

    Rated 3 out of 5 stars

    Great camera. Ok phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars for the phone. The camera was the only reason I purchased this. I am not a fan of android. The functions just don’t work for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Jraq. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Got the S21 Ultra 5G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Great deal. I was very happy with bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung 21+ ultra

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camara. Great screen and smooth navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect best phone i have purchased in many years great device

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exelent the phone is beautifully and fast is exelent

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive ever owned. Camera Quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera but at what expense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with a a amazing camera setup! What lacks is its battery life, yet it has a 5000mh. It drains very fast. .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Confusing details

    Rated 3 out of 5 stars

    Somewhat happy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went shopping for two new mobile phones. Was greeted and shown a variety of phones. Decided to stay with Samsung and ATT. But the details of the transfer and LACK OF A CHARGER and how to get MY trade-in were lacking. Still trying to understand the details of the new phone and how to purchase the adapter for the provided cable and my OLD charger. Do I Have to go ON-LINE? AND how do I get my trade in from AT&T? Nice guy, short on details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice phone a really great camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good argument to stop referring to devices of this type as a phone. A call is only one of a hundred things it can do, and not really its primary or best function anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this is one of, if not the best phone on the market currently. the camera is great on this. it's powerful and functions better than a note20.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Cell phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving this phone! The camera is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kash**

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family member and they love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone around!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!! Had the small s21 and ended up trading. Definitely spend the extra money for the Ultra model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great phone have had no problems with it . Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless phone! Big, bright and we'll made! Samsung hit it out if the park with the S21 Ultra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome phone great screen but no sd card. Nice price cut though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ultr21+ a total excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features. Much easier to transfer from old samsung than last time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another hit for Samsung!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, the camera is the best feature in my opinion.

    I would recommend this to a friend