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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 119 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S21 Ultra 5G's superb camera quality, ease of use, and impressive battery life. Many appreciate the large screen and fast 5G capabilities. However, some users find the phone's weight to be a drawback, and the lack of expandable storage and a headphone jack are also mentioned as shortcomings. The phone's size is a point of discussion, with some finding it advantageous and others not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 119 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I have yet to be disappointed with a Galaxy S yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is been an absolute dream phone. I was really contemplating on waiting for the S22 ultra but no regrets yet. Luttle advice... GET INSURANCE ON IT!!!! I've been told by an independent,reputable cell shop the replacement cost for the screen alone is over $400! There was nothing even wrong with my S10e for 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great but heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality photos, system, and overall versatility! Wish it was lightweight though. Pit fall is super heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great camera. Very fast, good upgrade from the S10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S21 samsung phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S21 phone has been successful over the past years. When their were questions, bestbuy instore team were very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best phones just wish they were more afordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Loretta's Samsung is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iphone previously and wanted to try a Samsung. I always thought that Apple products were not very easy to use. I did not like the McIntosh computers, nor the iphone. This Samsung phone is great! It is easy to read, with lots of instructions as you go along. I am very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be shy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! At first I wanted the S21 OR the S21+ but there were none to be found....ANYWHERE, so I started looking at the S21 Ultra....It hasnt let me down once! Amazing just like all the other Galaxy phones I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My daughter loves her phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter like Android and wanted to upgrade her Samsung Note 9 (?). This had a $300 discount so I bought this for her. Best Buy Mobile rep copied over all of her data. She love this phone - especially the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung Galaxy S21 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the camera in this phone. They however changed a few of the features that were easier to access in my older Samsung phone. They also took out the good notification sounds that I enjoyed more from the other Samsung as well. Other than that the phone is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The S21 Blue ultra bkue 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new phone its so easy to useI got the new S21 ultra blue 5 G.... I would really recommend this phone to anyone thats ready for uograde or just buy a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ultra magnificent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung brand speak for itself. The Samsung S21 ultra is an amazing cellphone. Highly recommend. The camera is state of the art quality.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Good phone, No Jack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, happy with this purchase. Had the Galaxy Note 8 before and do miss the stylus and headphone Jack but otherwise, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung S21 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. It has everything I am used to with Samsung, but a larger screen. That is what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung S21 ultra 5g

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use. Absolutely love Samsung phones and wouldnt go woth any other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sammy is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I'd be getting a new phone that day, but Sammy answered all of my questions & concerns in such a professional way. She was so nice and her customer service is on point. She talked to me about the different phone plans and took the time to explain that Verizon might be the best option for me since my current phone was damaged. Overall, I really like the phone. She showed me the cool perks about it beforehand and I'm enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new phone. Uses it like a tablet and has great features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    phone camera is sooooo great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone camera is sooooo great, its replaced my DSLR, its taken amazing shots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone works as expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime Samsung Galaxy user. Phone works as expected. Existing apps transferred seamlessly. I had a Note 9 previously and preferred the fingerprint button on the back. Camera lenses on this one take a lot of space and stick out somewhat, so finding a good case to protect them is a challenge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome pics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat phone. Had a note 8 and replaced with galaxy 21 ultra. Don't miss the note. Pics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fits my hands perfect, camera works really well. Bixby catches on quick to commands

    I would recommend this to a friend
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