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Customer Ratings & Reviews

Model:
SM-G998UZKEXAA
SKU:
6445573
Your price for this item is $625.99
Clearance
The comparable value price is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 121 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy S21 Ultra 5G's camera as a standout feature, praising its exceptional graphics and photography capabilities. The phone's long battery life is also widely appreciated, with users reporting no issues in this area. While some users find the phone to be on the heavier side, the overall sentiment is positive, with many customers expressing that the device is worth the price and offers top-notch performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-121 of 121 reviews
  • Rated 2 out of 5 stars

    Not so Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you had already owned a S20 or really anything from an S9 and up, this phone is not much of an upgrade. They advertise a better camera, but the Pixel and iPhone is better. This phone has a very bad shutter lag when trying to capture moving subjects and basically makes it pointless. Battery life is not that great either. It's a good ready it's been heavily discounted after a little over a month after release.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I would like to thank you for providing this detailed feedback, FoxGabanna. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla Samsung