Customer Ratings & Reviews

Terrible phone. Took it back after 10 days. Great camera that's all I can say about the positives. Do yourself a favor especially if you never used an iPhone get one your life will be so much easier and simplified. I've had Htc one, iPhone 5, galaxy S5, iPhone 6, s7 edge and now on to iPhone 7 couldn't be happier.

Doesn't do much more than the Galaxy 7. At least, not enough to make up for the exposed edges that shatter easily.

This was the replacement for my note 7...not impressed. Overheated and shut down on day 1, I had to replace it.

Have a problem with the employees telling me the wrong amount to be added to my bill, but other than that ok

I would recommend this phone to others but for my visual impairment some the feature don't work for me.

Haven't fully decided whether I like all that is "edge"... just don't use the product like I thought....

Love the phone except it is too sensitive without a case and not sensitive enough using the otterbox defender. I removed the phone from protective case and carried it in my front pocket over the last two weekends. While in my front pocket the rear cover broke :(. Sure wish there is a way to adjust the touch sensitivity. This would give it atleast another star.

Screen edge is very touchy.. I have big fingers so any slight touch makes it act up. Overall I like it

I switched from an iPhone because I got a really good deal. It's taking me forever to get used to it.

Back of device is glass. Fell from hand while seated on floor and shattered even though in a case.

Initial impression of phone that is was pretty nice. I have been using Samsung phones for 6-7 years. After 20 days, the screen starting acting up (with a green/pink bar down across the edge) and that warped into the screen becoming unresponsive or turning black. Had phone for 20 days and after light use it broke. Local Best Buy stated they thought it was a hardware issue but out of 14 day warranty. Advised to call Samsung... Samsung's only offering for a 20 day old phone was to repair it. So I am without a phone for ~11 business days that I only had for 20 to begin with. Very disappointed at the entire process and this will probably be my last Samsung phone.

The battery is the killer on this phone. i have had 2 replacements on this phone and all of them had awful battery life and the battery gets insanly HOT. I am also not a fan of samsung trying to push all of there stuff on me to like the samsung apps. do not get this phone just get a iphone. or if your a android lover get a pixel 2

Poor texting colors, boring. My 3G Samsung was much better and was more pleasing to the eye.

Verizon is just way to expensive. Turned phone In and cancelled my plan

Class a sharp looking phone love wireless charging capabilities easy to use and user-friendly

I had to get this phone in replacement of my Note 7. I loved my Note 7. However, in getting the S7, I started getting problems with it. It freezes up or stops functioning. Support says I have to restore the phone. But, after updating all my apps 3 times I feel I shouldn't have to restore the phone. It should work well right out of the box.

I have been a loyal Samsung customer from TV’s to cell phones for many years. This is the first-time I have purchased a flagship cell phone that I regret purchasing (6 months old). Cell was purchased at the end of June 2016. Middle of November of 2016 I started to notice strange stuff happening with the phone, getting warm/hot when not in use (NOTE; nothing like the banned Samsung Note 7), phone just restarting for no reason, app locking or just shutting down, to my latest where I was on an important phone call and the person on the other end could not hear me. After 3 minutes of switching on & off speaker phone, to muting and un-muting several times, to playing with volume up & down, to even switching around with multi screens I could proceed with my conversation. Very Disappointed with the phone performance, especially due to the high cost and have contemplated finding another phone. Most likely a competitor. Frustrated Customer!!!

I like the looks and functions of the phone. But less than 24 hour's later and it began overheating. Been back to Best Buy/Samsung within days. They did some changes. Now still having issues. Phone turned itself off while charging because it overheated. Now working with Verizon to resolve. I'm pretty sure I will be returning it.

Had 1 wk. Hardware prob. They want 2 send refurbished phone instead if $800. New phone.

I bought 2 phones Verizon phones at Best Buy, both with 2yrs agreement, one is Device Payment (24 payments), $28.00/mo and number was supposed to transfer from AT&T. When I bought second phone I picked up options add one line to existing and got it paid. One week later after countless calls to Verizon representatives waiting for connections more than 40 min and going around them services shops I ended up with one phone somehow working not getting incoming calls, other phone even doesn't appear in my new Verizon account. Best Buy sent me to Verizon, Verizon to Best Buy and AT&T. I am tired and exhausted, don't even know what to do right now, feel like full idiot-spending my time for nothing. As "nice" bonus of that deal I have to pay AT&T and Verizon, because all my incoming calls are going to old AT&T phone which still works and no transfer is done. Where is my fault? What I did wrong? And who can fix that?