Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,219 reviews
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Most amazing camera feature
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't even know where to begin but this phone, galaxy S9 is so amazing. The most played with feature is the camera and I really love it! If I could submerge this phone in water longer than the allowed time, I would just to test out the camera in the pool but that's what they made phone covers for right? I absolutely love the focus feature because it blurs out the background to focus on what you're aiming to snap. Only given 4 stars because I haven't had to chance to play with any other features.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Sprint)
I would recommend this to a friend
Pros mentioned:
Battery life, Screen size
Rated 5 out of 5 stars
Solid product, if only Bixby would go away...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been through several flagship phones in the past 6 years... The Galaxy S5, The LG G5, and now the Galaxy S9. This phone is absolutely fantastic!
Solid performance, generous storage (with SD Slot!!), great battery life, and a gigantic screen for the size of the device.
There's a tiny area on top & bottom of the phone that isn't part of the display, but the usable screen is about 98% of the front of the device.
My only complaint is the Bixby button. It's always getting pressed by mistake, so I ended up having to sign up for a Samsung Account, setting up Bixby, and digging through the settings JUST to turn off the button.
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Really nice phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from an S5 Sport to the S9 and I'm glad I did. It was down to this or the Google Pixel 2, mostly for the camera, but once I got to hold them in person the choice was simple. The Galaxy feels solid, and is very high quality construction and design. The "lilac" is really more of a pink shade, and it's got this metallic sheen that really looks slick. The body feels great. The screen is gorgeous and it's lightning fast. Shockingly, not TOO much bloatware, even with sprint (who I like but who have been bad with bloat in the past).
The low light photos were what I was worried about, and it looks like I didn't need to worry at all. They look great. You can actually see more in the picture than you can in real life thanks to how the device processes the light. AND. Big deal here: it actually has a headphone jack. I can't believe it's the only one, but there ya go. Comes with sweet tangle free headphones too.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use, Processor speed
Rated 5 out of 5 stars
Lightweight and stylish with a super clear camera.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the color and style of this phone and the camera is amazingly clear pictures and easy to use. Very light and thin but comes with a lot of apps available and can be used so easily. The brand is amazing for speed and so easy to learn. Will definitely stay with Samsung in the future. Really happy with this purchase and would recommend to everyone. I prefer an android phone and this is the best I have ever had.
This review is from Samsung - Galaxy S9 64GB - Sunrise Gold (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed, Screen size
Rated 5 out of 5 stars
Great Choice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am enjoying so many features to this phone. The speaker's sound quality is excellent; picture quality is amazing and all the filters are cute and fun. I like the style of the phone--the edge dual-curved screen, the sunrise gold color, and its lightweight. The speed makes using the phone such a convenience, storage amount is very much needed and appreciated!
This review is from Samsung - Galaxy S9 64GB - Sunrise Gold (Sprint)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
Smooth, fast, reliable, amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product if you shop smart on prices. Phone is s9 smooth and fast and easy to use and camera is close to perfect quality. Phone will come in great deal of work or even just games with long battery life.
I would recommend this to a friend
Pros mentioned:
Battery life, Screen size
Rated 5 out of 5 stars
Galaxy S9 plus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So I went to the sprint store and their attitude sucked so I went to best buy just to look, a gentlemen ask if I needed help or had questions and I did so I decided to go with the galaxy s9 + , he was more of the att guy so a young lady came to help me finish the transaction and transfer all of my contacts and apps which she did a great job. So I get home and i'm roaming, mind you that I have 4 lines and the other 3 were working fine so i waited almost a week and went back to see what the problem was. The sales guy tells me that there is nothing they can do because is working fine at the store. I speak to the manager and explain the situation, I should not have to drive 8 miles from my home to get a signal which he agreed and asked the gentleman to exchange it and in the process find the problem, the young lady who activated the phone had activated a galaxy s9 and not the s9 + so I get the new one and all is well. A simple mistake, it happens. Overall great service and a better deal than at the sprint store. In 2 months my son is getting the same phone. This s9 + is amazing. Big memory , beautiful screen, nice size and battery last a long time. Great job Samsung. And great job Best Buy.
This review is from Samsung - Galaxy S9 64GB - Midnight Black (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use, Screen size
Rated 5 out of 5 stars
Excellent upgrade of previous Galaxy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so glad to find that the Galaxy S9 was still the size I wanted - small enough for a pocket. The screen is bigger and clearer. Apps are easy to access, all my contacts and photos were loaded, no problems. Camera is great. Price was reasonable and person who helped me at Best Buy was excellent! Very knowledgeable and helpful.
This review is from Samsung - Galaxy S9 64GB - Sunrise Gold (Sprint)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Best Phone on Market
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have always been an android user to start with so opinion may be bias but the facts are the facts do your own research.
Fastest Processor period
Best Cameras and camera functions.
Battery Life Amazing
Screen color, clarity, and brightness amazing
Drop your I Phone and Pick up this one
This review is from Samsung - Galaxy S9 64GB - Midnight Black (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Bixby
Rated 5 out of 5 stars
You can never go wrong with a Samsung
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've always been a big fan of Samsung products and the S9 doesn't disappoint. My favorite feature has to be the camera. The clarity you get and the crispness of the pictures is awesome. The phone has way more to offer than I'll ever utilize but it's always nice to know they're there. The one downside that I absolutely dislike and is very annoying is Bixby and the stupid Bixby side key. Grrrr I know you can turn it off, which I did, but you have to set it up before you can shut it down. In the end it doesn't even matter because I'll forever be an Android/Samsung user.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Ten star phone so far .
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Baught a unlock phone and connect to sprint . Great camera and take beautiful pics ., I cant say anymore because I'm keep this phone until it dies or upgrade within two years after my warrenty is up with bestbuy.
This review is from Samsung - Galaxy S9 64GB - Midnight Black (Sprint)
I would recommend this to a friend
Brand response from Samsung
Posted .
That is awesome to hear, Ant6687! Thanks so much for picking Samsung! ^Elizabeth
Pros mentioned:
Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
Awesome Phone.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome phone, extremely user friendly.
Was able to transfer all my info fro my last phone to this one with minimum set up.
Picture is clear and the battery hang time is amazing.
We highly recommend.
This review is from Samsung - Galaxy S9 64GB - Midnight Black (Sprint)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Perfect Phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has amazing graphics and an even better camera. It's so much faster than my old phone and OMG the battery life! I can get at least one or two days without putting it on the charger.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Love this phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the phone for the upgraded camera and the results are great! Phone has exceeded my expectations. Best phone I've had for storage and ease of use.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use, Screen size
Rated 5 out of 5 stars
Just right
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone for my brother who isn't tech savvy. He likes the ease of use and the screen size. The picture quality is pretty good.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Love my new phone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love everything about my new phone! It's easy to use and has an awesome camera! It has 64gb and i added a 64gb card to store all my photos.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed, Screen size
Rated 5 out of 5 stars
Freaky fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone seems to be much quicker then my S7. The screen is bigger and brighter. The camera seems better but I have not used to the full potential
This review is from Samsung - Galaxy S9 64GB - Midnight Black (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use, Screen size
Rated 5 out of 5 stars
Awesome phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the camera and the photo options, size of the screen is great. Easy to use and or learn all the different things offered on the Samsung.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Sprint)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
Battery life good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery last a long time. Love the size. Camera is awesome! Older adult can use this phone with no problem. Like this size of keyboard
This review is from Samsung - Galaxy S9 64GB - Midnight Black (Sprint)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Similar to S8
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Back and front cameras produce good quality pictures. Glad that Samsung has kept the SD card slot in their phones and the slim profile. As much as I didn't like that I had to buy yet another charging cord due to the change that was made to the Type C port with the Galaxy S8, I actually do like the fact you can plug it in either direction. It's taking a little getting used to not having the "Home" button readily available but my son who has the S8 helped me learn how to use my new S9. Overall, a really nice phone.