Customer Ratings & Reviews
- Model:
- SM-X510NZAAXAR
- SKU:
- 6557719
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Tab S9 FE's large screen, excellent battery life, and the included S-Pen, which is praised for its ease of use. Many appreciate the tablet's performance and how easy it is to use, along with its lightweight design. While some users noted occasional lag and expressed concerns about the RAM, the overall feedback is overwhelmingly positive. The affordable price point is also frequently cited as a major advantage.
This summary was generated by AI based on customer reviews.
Don't buy openbox items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an 'excellent quality' openbox item and see what I got. There was no box, no pen, nothing but the tablet, which came with just one sheet of bubble wrap. The tablet seemed used for a long time, and didn't even seem like it was just opened. Ebay used items must be better than this. I just returned it right away. Do not buy 'openbox' item. They are 'heavily used items'.
No, I would not recommend this to a friendSamsung needs better quality control.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of this model or possibly of its software. I purchased this unit during the Memorial Day sale and experienced various problems from the beginning, including problems with so-called Smart Switch transferring apps from my Samsung S 23+ phone and including it being unable to read a microSD card that I purchased today. Called Samsung technical support, spoke to two different people and got two different contradictory pieces of information that helped nothing. Decided to do a factory reset. Found out I can't do a factory reset because I have to verify that I am me, and the Samsung account that I had before purchasing apparently was corrupted during the Smart Switch attempts at transferring stuff. Because the account was corrupted, I'm not allowed to do a factory reset on the tablet. However, I have no problems signing into the account on my Windows desktop computer and even tried changing the password and managed to do that without any problems through my Windows computer. When I try to verify that I am me on the tablet, I am told that to verify me an email will be sent to my Gmail. I click on the button for sending the email and I get a email entitled "Samsung account, easily verify using a "one-time permission for Samsung account"." When I open that email up I am told to click on the button below but there is no button. If I click on the opened email I am taken to a page that says that to continue I should click the button below and there is a button. I click on that button and I am taken to a page entitled "Samsung account error occurred this password has already been register or the register period has expired. Use your new password or try resetting your password again." Notice that whoever wrote that message didn't even know proper English and that it should have read password has already been registered. I have of course gone to my Samsung account on my Windows computer and tried changing the password and that was successful. But I still am prevented by the Samsung account from doing a factory reset and get the exact same error message as described above. I now have a tablet on which most of my apps have been grayed out. No way to fix things because I'm not allowed to do a factory reset. Quite honestly I doubt that a factory reset would fix anything because I have had problems with this tablet from the very beginning. These problems are sharply different from my prior experiences with Samsung products. I have a great Samsung S 23+ phone, have had other previous great Samsung phones, used to use a Samsung S2 tablet whose battery gradually wore out, have Samsung TV. None of these other Samsung products gave problems; they just worked as advertised. I will be taking this defective tablet back to BestBuy and requesting a brand-new replacement unit for this defective right out-of-the-box unit.
No, I would not recommend this to a friend- Cons mentioned:Physical condition
Do NOT Buy Open-Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This open box item was listed to be in excellent condition and it was the complete opposite. Tablet black was damaged, charger missing, no S-Pen, and when I tried to return it it was a hassle. Thankfully, after nearly 20-30 minutes the team at best buy was able to work out the return.
No, I would not recommend this to a friend - Cons mentioned:Physical condition
Very poor condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely filthy...it seems that a previous owner had something stuck on the back that just won't come off...It came in a generic oversized box with nothing else...not even the pen...I was so appalled I returned it without even turning it on.
I would recommend this to a friend Do NOT buy!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete waste of money. Purpose for purchasing the tablet was internet connection use. Several times it would disconnect. After only about 6 months, it stopped connecting to the internet all together. So, it is basically worthless for me at this point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the Galaxy Tab S9 FE. The S9 FE features a stunning 10.9" screen that enhances your experience, whether you're multitasking, gaming, or watching movies, complemented by dual speakers for excellent audio. With up to 18 hours of battery life and Super Fast Charging, you can get a full charge in under an hour and a half, making it both powerful and portable. We hate to see that you've been unable to connect to your Wi-Fi. Wi-Fi connectivity can sometimes be affected by simple network factors, so you may need to reconnect or assign a static IP address for improved stability. Samsung products come with a 12-month limited warranty against manufacturing defects, and you can opt for Samsung Care+ for additional coverage. For assistance with Wi-Fi connectivity, check our article on "Galaxy Phone or Tablet Wi-Fi Connection." If this continues to be your experience, please be sure to reach out to us at Support and we'll be more than happy to further assist you. -Kelvin
I might have a got a bad unit...buyer beware.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a little over a month, love it. Went to bed with it sitting on my desk and it had about 87% charge, woke up in the morning and it was dead. Couldn't power on. I left it charging for 1 hour, nothing. Held down Power and volume down to see if I could reset it, nothing. I took it back to Best Buy and they are handling the repair directly with Samsung. I could have just got a bad unit. I will update my review if it comes back working for over 2 months, but otherwise, extremely disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings ZombieJerky, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab S9 FE. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Take a moment to review, "Galaxy phone or tablet will not charge" when you have the opportunity available to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Tab S9 FE. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:S-pen
The Fallen Champ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tablet at the exact same time I purchased the Google tablet. It did nothing as well as the Google tablet and I absolutely mean nothing. It was also more expensive than the Google tablet and doesn't have an awesome speaker. Charging dock three out of five would not recommend it functions and The s pen is a really cool thing for a tablet. I think all tablets should have something like it. Very innovative but the Google tablet is much better for less cash
No, I would not recommend this to a friend best buy is awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no so much the device BestBuy is awful they shiped it to me in a bag...... yes a bag and it came destroyed they want me to dive 45 mins for a refund to a store. please buy anything valuable from anywhere else they clearly dont know how to ship and support is rude and unwilling to help
No, I would not recommend this to a friend- Pros mentioned:Screen size
GARBAGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never order online From Best Buy alot of Money for A piece of Trash Twice mine and my wifes over 800 dollars for Trash
No, I would not recommend this to a friend Not wroth the risk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for the size and storage but it has been one month and it just won't work. It was fine and battery and all sudden it just went black. I did order it online with best buy but I noticed it was sent from Amazon. Whick is odd. Never buy online even if it's on sale. Not worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Yaide, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Tab S9 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take the opportunity to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your Tab S9 FE. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
Slow tab
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow Tab. I used very basic apps like google doc or Gmail, everything is lagging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey SathvikMN, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab S9 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out, "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your tablet. Reach out if you have any questions for us afterward or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
wifi only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is wifi only , make sure you get a device that will work with your provider such as verizon , att , etc
No, I would not recommend this to a friendSadly disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I NEVER GOT IT! Customer service was pretty decent!
No, I would not recommend this to a friendOops! Bad Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have made in years. Returned the tablet and went with an iPad Air
No, I would not recommend this to a friendTablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesnt work. I returned the tablet 1 weeck later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JulianaG, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Tab S9 FE. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your battery life and without being able to ask you any clarifying questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as good as I expected i found plenty of others a lot cheaper and efficient
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LeonardG, thank you for your feedback on your Samsung Galaxy Tab S9 FE. We understand our customers have a range of needs and wants from their chosen devices. We would be happy to help you maximize your experience with your device if you would like. We have available online the full device manual and the Samsung Support Team to answer any questions you may have. We would also love to hear any additional feedback on ways you believe any of your Samsung products could be improved. Thank you for being a Samsung customer. -Elizabeth
did not receive my order
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i did not receive my order, it was lost/stolen on the way.
No, I would not recommend this to a friendReturned item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item......................................
No, I would not recommend this to a friend