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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 500 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Galaxy Watch Active2 for its user-friendly interface, stylish design, and the convenience of LTE connectivity. They appreciate the comfortable size, variety of color options, and accurate fitness tracking features. However, some users express concerns about the watch's battery life, which they feel is too short, and its durability, with reports of the watch not lasting as long as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 500 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my fitbit versa 2 with this watch. have to say i really am glad that i did. i love how the 2 communicate with each other. being able to take calls on the watch and reply has bee so helpful. i do with the battery life was better i have to charge every night or watch won't make it through the whole next day. i am still learning the watch and things it can do but overall very happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 3 out of 5 stars

    If it only could stay charged.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in battery life. Requires charging every night. Use of phone on it is very limited. Watch heats up and shuts down. Only plan to use phone for emergency or to confirm a call. Dont plan to chat on it. Other smartwatch features are good. Really is waterproof. Nice looking watch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We appreciate your feedback and are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Very pleased Galaxy Watch -> Active 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to find this watch at my local store after my husband did some research online. The man with a Verizon shirt quickly looked on his phone and found 2 stores in the area with the specific watch we wanted. DUH* why didn't we look online first! Well, good thing we were driving 40 minutes east so we would be near the other store. Well I went online and saw there was only 1 more left. So I was able to relatively easily (I say relatively because there was some user errors I encountered that others probably wouldn't) order the watch to be picked up. If I didn't need the watch that night I would have had it delivered. I was preparing for a multiday sleep study and was required to record a lot of stuff. I had a Samsung Galaxy and then two days before this purchase it stopped holding a charge. I loved that watch. We went inside and picked it up with our ID and rewards info without any trouble at all. The charge was at 60% already so I was thrilled to get started during our 40 minute drive home! I only had a few needs from this watch: Connect as it's own phone (LTE), record my sleep and the other things for health, water proof(enough), and have good user reviews. This one seemed to hit well on all of those notes. Since I got it I have not had one complaint. I LOVE the charger. It's a little magnetic circle that the watch just connects to! The size is a little smaller than my other one, which I guess I really needed. The ECG usage seems to be pretty accurate as someone who has some physical challenges. It's pretty too, a lot of people like seeing it. Lots more too, but that's enough for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I Wanted

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I finally bit the bullet and purchased this watch. It has saved my butt so many times when I've forgotten my phone at home. It monitors all of my fitness and makes me aware when I've been sitting too long. I feel safer anywhere I go to be able to make an immediate phone call if needed, no fumbling in my purse to make a call. If you've been considering making this purchase for some time, I recommend you follow through.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Size

    Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Upgraded from a Gear Frontier. Love the size and color.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great watch, few drawbacks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, Love how it looks, get many compliments. The step count is actually useless, relates not at all to my actual steps. This has been true for every item I have ever used to count steps. Love the sleep info though. Nice to be able to answer phone when it is in a remote part of the house.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Galaxy active 2 lte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with lte capability without Bluetooth. If I purchased again I would go with the $150 version not the $300 version. I can only use it Bluetooth anyway. I have opened the cell line with US Cell and took to office. Still doesn't work!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Style and size was perfect but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used it for about a month and although I enjoy the size for my wrist, the battery life did not last for me. I had to charge every single day. I even searched YouTube to minimize as much as I could but defeats the purpose of a smart watch. I'll have to test the 44mm size next!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MizzVan, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Smart watch Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Upgraded to this one from an off brand. Love all the features. Getting calls and messages are a great feature. You can even see pics. Battery life is ok, it does go down fast if you're not near your phone, but it's not bad. The only bummer is having to pay the 35 dollar activation fee. But so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Lte connectivity

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Active and the bluetooth version of the Active 2, but wanted the security of the LTE, because I have had some serious falls over the past few years. I purchased the 40 mm gold LTE Active 2. It's gorgeous and has everything I need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dorianne, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    WHAT A PLEASANT SURPRISE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the GWA2 as a Christmas gift for my wife. Judging by her reaction, I guess I finally did something right! It was easy to set up, works great, and looks good too, and she loves it(maybe more than me!?!). (( Just kidding.)). Turns out to be a great gift and at a great price. Be smart and buy this Smartwatch today!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice looking watch but could use improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and the capabilities of this watch. Ease of use and overall function (nice display but short battery life) could use some improvements but it seems to serve it's purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Lte connectivity

    Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually thinking about replacing my cell phone and this design and look caught my attention. The sales lady was so helpful. She was telling me which styles do what. I knew the day I was at Best Buy they weren't on the black Friday on sale now. I ordered this watch online and have been thrilled with how it works. It is stylish.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Overall a good watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome watch for 2.5 years. But just today it started acting up. I can not turn it off or make the watch change screens. It has a mind of its own, flip flopping through different screens and apps. I will be taking it to BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart watch!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Galaxy Active Watch 2. I use the bicycling, walking, and heartbeat features daily. The activity features verbally give you updated stats for the distance, time, and heartbeats every mile. The design is not bulky and I have a small wrist and my watch fits perfectly. The battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Rose gold is my favorite.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. I've had 3 galaxy watches, including this one and it is id my favorite. It is not bulky like the ones I've had before. It is similar to the gear sport but better. If you are wanting it for an active lifestyle it is great, but also its great for phone callas and text.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    BATTERY DOESN'T LAST LONG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Fitbit with Active2. This smartwatch has features the Fitbit doesn't, so features it's great! Just don't forget to charge the every chance you get! It has the WORST BATTERY ever!! Having great features does no good if the battery runs out! My Fitbit's battery lasted a lot longer and good features like downloading music DIRECTLY to the Fitbit, the Active doesn't let you, can listen and control music from you phone but don't go too faraway from your phone then the wireless earbuds and watch won't communicate. You can listen to music and answer calls without wireless earbuds using the Active2 and it does have pretty good sound quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    First

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartwatch easy to use and adapt too. Value is reasonable, first smartwatch owned very satisfied with this selection and purchase easy to activate to current phone plan. The carriers support team was awesome as well. Smartwatch was purchased as a gift, excellent chice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves her new watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a mother's day gift for my wife. She put it on immediately, and has worn it every day since then. She likes the way it looks and is enjoying the fitness work outs that are so well documented. The fitness app and heartrate apps are her favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy little wristlet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I protect it from water, so I don't know how water-resistant it is. I was the most surprised by how comfortable it is. I do not like things on my wrists, especially while sleeping! And sleep tracking was something I desperately needed some help with. It's not perfect at tracking my sleep either. I noticed, but the data it did provide was what I needed to work through my insomnia, and I did it SLEEPING WITH A THING ON MY WRIST. Omg, how. Because it's actually comfortable. It's easy to figure out how to use it too. I like the heart rate monitor and that it can track the quality of my gait when I run. Too cool. Waking up to vibration too is better than sounds for me when my ear is acting up. Many uses. Have to charge it every dang day tho, just be aware. I pop it on the charger when I shower and whatnot before bed.

    I would recommend this to a friend
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