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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 358 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Galaxy Z Fold4's large screen size, excellent camera quality, and impressive battery life. Many appreciate its multitasking capabilities and ease of use, finding it enjoyable for various tasks and media consumption. While some find the device heavy, concerns about the hinge and high price point were also noted. The foldable design is a significant draw for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 358 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    The best phone i have ever used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this as my main phone for well over a year at this point, and it has genuinely changed the way i look at phones. Even though when it released me and a ton of others were flaming it for looking so similar to the fold 4, it fixed almost every issue i had with the fold 3. The cover screen is quite a bit less cramped basically making it perfect for one handed use now, the aspect ratio has been tweaked overall to make it less weird on 3rd party apps, the cameras got a massive upgrade, and it has better battery life and is a bit snappier. Really the only complaints i have is that you cant use the s pen on the cover display, and that the s pen isnt built into the phone. Id still recommend this over the fold 5, as you can find it a lot cheaper, and it has the same screen, cameras, cover screen, apect ratio, etc. As the fold 4. There hasnt been any screen protector peeling or inner screen cracking for me yet, and as i said ive been using this for over a year. Absolute 10/10 device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Best phone ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a do have several Samsung Galaxy phones over many years and was very intrigued by the combination of a smaller phone I could easily pocket and the fold open larger screen with many capabilities. I frequently use the dual screen for notes and it is great for video viewing. I also like the camera features, the photo qualities and the great pictures. Seems to have good battery life for my use. Had for a year this july with virtually no problems until the screen protector has started to bubble and will be working with Samsung for a replacement soon. Very happy overall with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Multitasking, Screen size

    Rated 5 out of 5 stars

    The future in your hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multitasking features, picture quality, screen is great for games and video, multiple camera position , it’s water resistant , you can go swimming with it. Usable cover screen, camera is reliable and fun, love the picture quality, you could view with the screen folded or unfolded, great buy. Still can’t get enough of it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone to have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and it has been amazing the pictures are great zooming in to take a good picture shocked me. Being able to open the phone to the bigger screen to watch videos is so awesome and a great option to have. All around good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone. battery has improved over the fold 3. speed has also improved. cameras are now much better! really enjoying this and the flip 4. image that I'm uploading was taken with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing phone allow you to get everything you need on your hand...it's great to work, play games, watch movies and more..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a huge screen. It is a bit bulky but I don't mind it. Doesn't seem fragile either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really awesome phone. It has a great video. I used it a lot for work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera quality and the speed of the phone along with the memory. I also love all the different ways there are to keep the wrong individuals locked out should the phone get stolen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black line down the fold of the screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my phone for over a year and it was working fine and dandy up until recently when a black line down the middle of my fold appeared. My main screen is fully functional but when i open it up, the screen does not function without a pen. What am i supposed to do now? I cant afford to buy a new phone. P.s. the picture posted below is when the screen was loading so that my info doesn't appear.*

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone for work, I drive ride shar, i can split the screen to use two apps at the same time, the quality of Samsung is the best .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It flips! Made the perfect gift for my wife, it can be a phone and a tablet in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z'Fold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredible reliable and just plain awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    FB/IG creator & loves the cameras!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I'm a IG/FB creator with a lot of followers, & take many portraits... the camera is amazing on this phone, especially rear camera selfies! (photo attached taken with rear selfie camera)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problem, the bing screen no working after 7 months only..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fold 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noce device Too bad it could not connect to my network

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No product support maybe buy other phones!!!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 17 months the inner screen developed the black stripe . I love this phone but after paying $1984 and the Samsung rep told me I can upgrade to the fold 6 (out of warranty) for $1500, i almost lost it. $3500 in less than 2 years is ridiculous! It's sad the company does stand behind their products but its forcing me to buy other products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Multitasking

    Rated 5 out of 5 stars

    My 2 week review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is awesome for media and multitasking!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy zfold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted me 1 year and 3 months and it broke down. Very poor quality product does not restart. As the guarantee had already expired, Bestbuy sent me with Samsung support and they can't repair it either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Multitasking

    Rated 5 out of 5 stars

    The best Z Fold yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Z Flip3 and while it was amazing phone on the anesthetic side, the battery was atrocious. I then went for the iPhone 13 Pro Max, which has great hardware and amazing battery life. When the Fold4 came out, I was amazed at how it looked and I knew I had to get one. I use the cover screen most of the time but the convenience of having a bigger screen for streaming and gaming makes the experience of having a phone like this is amazing. So far, I love this phone. There are some apps that do not work properly but it's expected for a phone like this. Samsung did partner with many companies to develop apps specifically for the Fold4 and Flip4. You can adjust the screen size for the apps but in some cases, the app won't work properly or the app will restart when switching to the cover screen. I mostly use Instagram and while you can use it on the bigger screen, it works better in the cover screen. My IG stories do come out a bit weird. As for the battery life, it is great for a foldable. Most of the time, I get about 10 hours of battery life. Sometimes I get almost 12. Even when I'm watching YouTube or playing Real Racing 3, the battery life still holds up. Nothing crazy like the 13 Pro Max, but still great for a foldable. As for the OS, it uses Android 12L, which is Android 12 optimized for foldables and tablets. I love the taskbar. It gives you quick access to the apps tray and your recent apps. Almost feels like an iPad or Windows. I am glad Samsung is pushing Google to do this because while the Galaxy Tab S-series may have amazing specs, the user experience and app support is abysmal compared to iPadOS. Multitasking is phenomenal. It may be a gimmick like Facebook splitting the screen with Facebook Messenger, but it's a convenience. The cameras are the same ones found on the S22 and S22+. They take great pictures but when it comes to video, the iPhone has the upper hand. That is always the case with any Android. Nightography is a nice feature but it does come out a bit blurry. The iPhone and Pixel have a better night mode. This phone is just an improvement from the Fold3, so I wouldn't really recommend it to Fold3 users. I would recommend it to older Fold users, Flip users, or anyone new to foldables, especially those who multitask a lot.

    I would recommend this to a friend
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