Customer Ratings & Reviews
- Model:
- SM-F966UZKFXAA
- SKU:
- 10926648
Rating by feature
- Display Quality
Rating 5.0 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
Most features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pic Quality and the best experience of Samsung on my first purchase
I would recommend this to a friendNever again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased phone online, picked up in store, requested assistance at time of purchase with switching old phone over. I was told by several store employees that they could not do this including the ATT reps. What kind of service is that? Never again. Overpriced.
No, I would not recommend this to a friendpixels burned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i phone has serious screen issues pixels gets burned i will have to do use my warranty again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha LilianL, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Z Fold7. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you have described to be experiencing with your display. Feel free to reach out to Support afterwards if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Z fold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 expensive $$$$/////////////////$$$$$/$///////$$$$$$$
I would recommend this to a friendBe careful having things shipped to you.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chatted with a representative because I am traveling and broke my current phone. Since this is my lifeline into work and anything else, I needed to get a replacement straight away. Making things worse, it was just before Christmas. I was assured by the representative that the item would be shipped to the campground we were staying at overnight and I would have it the next day (Christmas eve) Well Christmas Eve came, I checked the tracking number and they shipped it to my address in Massachusetts. I was in Georgia. I began to panic, this is Wednesday, Christmas is Thursday and a lot of places have Friday off. Then a weekend. Best Buy would do NOTHING to help me with this situation. I wound up having to reach out to the address it went to and have the phone overnighted to Georgia for me to pickup at a UPS store on Saturday. It cost me over $400 to have these items overnighted to me. I called Best Buy and was told that I would be receiving a refund for the amount of the device for my troubles. Well, we are 2 weeks later and I have heard NOTHING. I have not had the time to call them, because of course it is going to take an hour or better on the phone and I have been incredibly busy. I genuinely hate the fact that it is nearly impossible to reach a Human and when you do it's folks that either cannot help you, or dont want to. Hard to say. Either way, I am very frustrated with Best Buy at this time.
I would recommend this to a friend
