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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 785 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the Gear 2 Neo Smartwatch for its long battery life, user-friendly interface, and compatibility with various devices. They appreciate the watch's multifunctional capabilities, including notifications, texting, and fitness tracking features like the pedometer and heart rate monitor. While some customers wish it had more apps and a camera, many find the Gear 2 Neo Smartwatch to be a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 785 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one. I can make calls, use svoice and do just about everything from this watch. Oh, it does pedo, heart rate and the fitness stuff also. Great watch and a must for any techy individual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch that does a lot of things making it easier to communicate without holding your phone as much and allows you to be more hands free I definitely recommend this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to complete my Samsung S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I walked into Best Buy I already knew what I wanted. But the professionalism and technical knowledge of the advisor left no doubts in my mind that I was buying the right product for my needs. Outstanding customer service and an exceptional price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's getting close to being great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall it's a very good smartwatch, battery life Lasting for roughly 3 days moderate use. It's great to be able to modify the screen and settings. I look forward to more apps coming out to make it even better. I don't like that you have to use the default messaging app on samsung. There are much better texting applications for Android. S voice needs to be improved, its okay but they Need to do a lot more improvements to make it more functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch for non-iPhone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch for exercise and sleep tracking and it works great for both. Uses standard 23mm watch band. I had to get a bigger band as the one it came with did not fit my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Love this samsung product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate at tracking heart rate the entire time I am running or biking! Definately user friendly and would recommend to anyone wanting a fitness tracker!

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    Great smart watch with many cool features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can download music from my phone to my watch and still listen to my playlists wirelessly. I have the Note 3, and with the Gear 2, I can monitor text messages and other notifications through my watch during a phone conversation. I know there are other smart watches on the market, but even my wife (she's an iPhone user) was impressed with the features of the Gear 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a Pebble that failed, I had the extended warranty and was able to purchase the Samsung watch instead. The quality of the watch is great and so far I am very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchasing this product we did not know you had to connect with a Samsung, it was told to us that it would work with any "Droid" device. That is not true, so we had to make a trip back to Best Buy to learn that, and ended up having to either, pay more for a different watch or purchase a new phone. A new phone was purchased and now we are very pleased with the product! It works like a charm, and the best thing yet, answering the phone without fighting to get the phone out of your pocket!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely enjoy my new smart watch. Great for a beginner like me. Fun apps, wish a lot of them worked correctly though.

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch. The calling on it is much better than I thought. The only reasons why I didn't give it 5 stars, was because most on the apps have to be bought. And for what you get, I think that it should be sold for a lower price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch that works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well not as stylish as the Moto 360 this watch for the money does deliver a lot of great functions and especially if you have a samsung phone it matches up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just like having a phone on your wrist. It is very comfortable and unique. I have a picture of my grandchildren as my screen and ppl adore it. I'm asked all the time..is that a watch? So I show them all that it does. LOVE IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Gear 2 Neo from the Gear Fit and it was well worth it. I love being able to have all of the connections to my phone and to see the screen better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I became her superhero after she got this watch for her gift on Christmas Day. This is the first watch she has ever decided to wear continuously, she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for my son-in-law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given to my son-in-law for his birthday while they go on a vacation, camping & hiking. I'm sure he'll enjoy it during every adventure, as well as when he returns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift from my wife for father's day and I love it! Being able to read my messages on the screen and getting to reply has got to be one of my favorite features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking into a Fit bit but the sales girl showed this watch to me since I have a Samsung smartphone. I bought one for my husband and myself. As long as you use a Samsung phone this is great! Has lots of nice features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would like to be able to text from the gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very convenient product but its weaknesses are I would like to be able to text and I am constantly worried about it getting wet - especially when it rains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mainly so I could monitor my heart rate. But I am also using it to keep track of how many steps I take each day.

    I would recommend this to a friend
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