Customer Ratings & Reviews

Overall this is a very nice tracker especially for the price we paid. I can't remember exactly how much it was but it was less than the other trackers that we were looking at and offers way more featured and functionality. At the time the other trackers that we were looking at were the Fitbit Charge HR and Jawbone UP24. Overall it works very well with my Wife's Galaxy Note 3 but the problem is that if she decides that she wants to get a new phone she has to stick with Samsung or buy a new tracker.

This smart watch has a lot going for it but many things going for it. The design is elegant and the curved screen is bright vivid. The software is what is lacking sophistication. You can't customize much of it. S-Health, samsung's pre-installed galaxy fitness software barely works with the watch, it stopped synching. I do like previewing txt and emails on the watch. It the basics well but not much more, I get that it is much cheaper than others but it should communicate flawlessly with other samsung apps as a basic necessity. Good but not great

I purchased my Gear Fit with a Samsung Galaxy S5 from the carrier store August 2014. It worked great, and I liked the narrow fit across the wrist. Particularly useful is the "Find My Device" function to locate the phone when misplaced. I used the step tracker and a number of the many applets that run on the watch itself. I also liked the notification on my wrist when a new email arrived, and the ability to easily see who is calling before opening the phone. When my Galaxy S5 died, I found the watch kept running about 10 days, then without ability to sync with the phone, it lost the time and there was no way to reset it. The phone must install and run Samsung's Gear Fit Manager app to communicate with the watch. I sought another Galaxy phone to keep using it. Trying out newer Galaxy Phones at Best Buy, I was puzzled that the Play Store on Galaxy S6 and S7 did not list the Gear Fit Manager available (though it still lists the applets, which will not work alone). A Galaxy Express Prime at the carrier's store gave the same result. The watch itself prompts you try "apps.samsung.com/gearfit". This produces a message "This device does not support Gear Fit." (see attached screenshot). Calling Samsung in April, I was eventually told that indeed their Gear Fit Manager app had not yet been updated to work on their Android 6 phones. When pushed they estimated this would happen in "a month, maybe two". The rep was unable to give me an incident or ticket number to track this as an outstanding defect or notify me when it has been fixed. As of 2016 June 10th, it still has not been.

Love this product but there are a couple of things I am not happy with. Sleep tracker must be turned on manually and turned off manually as well. Also, it does not work with the app and my Galaxy S6 which I knew when I purchased it so I had to use another app which doesn't include a lot of the cool features of the Gear Fit app. Oh well, it does what it is supposed to and it's very light and comfortable to wear!

Brought it at a good price.. But wasn't compatible with my Lg phone

This Gear Fit has nice style and is a good smart-watch, but it requires phones/tablets with a newer version of Android to be able to even start using the watch. God bless

Would have given it 5 stars if this product had a app that would work with the apple product. If Samsung was smart, they might realize that they would sell more of this product if they had a app that was compatible and could be use with the iPhone.

I liked what I was able to have it do but I couldn't download anything to my Galaxy 10 tablet because the Tablet wasn't the newer version. The only reason I was able to do anything was because a salesperson turned it on using his cell phone. I reluctantly returned it because I am not about to buy a new tablet or cell phone that would work with the Gear Fit. If a person has the right cell phone or tablet I would recommended that they buy the Gear Fit.

The Samsung Gear Fit is a truly nice item. It sets up very easily and has a lot of functionality. The only drawback is it doesn't sync to all smartphones. Minor problem.

Great product but not compatible with my LG phone.

Device is just as advertised, works with samsung phone flawlessly. However, a week after we got it we swapped carriers and got LG phones. You can get it to work with non samsung phones, but you loose a LOT of functionality.

I used one on loan from a friend and works great. So, I decide to buy one to my but unfortunetly I couldn't connect it to the phone. Diagnose: compatibility issue.

Be sure to read the "short list" of Samsung devices that are comparable with the Gear Fit! We didn't and return it for a Fit Bit. The Fit Bit app works with our Samsung tablet and ISO device operating systems.

I bought this item expecting to connect it to mi iPhone or at least in my wife Samsung J5. But I did not work. I take it back

I like the product , however I recently purchased the Samsung Note 5 and this does not link with it.

Let me start out by saying that I am a big fan of Samsung products! My refrigerator, TVs and home entertainment systems are all Samsung! I was disappointed with this product! I checked the reviews and did not see any information that informed you that this product was not compatible with all android systems. After purchasing this item I found out after trying to download the mobile application that this item was not compatible with my Motorola Droid Turbo 2 and it would only work with Samsung smart phones. Had I been aware of this, I would have looked at other options for a fitness sports watch. I would only recommend this product if you have a Samsung smart phone,because it appears to be a great product!

I was excited when I purchased this item. I tried to sync it to my Galaxy 5 and was having issues. I got so fed up that I returned the item and got a Fitbit.

It wasn't compatible with my note 5. Had to return

It was not clear to me when I purchased this that it would not work with Apple devices. I ended up returning it. On the surface it had all of the function that I was looking for at a good price.

I purchased this without realizing that it didn't work with Apple products. I read the reviews after purchase and they were not good at all. I returned the Gear Fit.