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Customer Ratings & Reviews

Your price for this item is $797.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 432 reviews
  • Rated 5 out of 5 stars

    Best System Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best System Ever!! Bought it on Black Friday as an upgrade to my current system and it did not disappoint! Great Bass, clear sound, and with wireless rear speakers that I can place anywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Bar, Poor Rear Speakers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main soundbar is pretty impressive. Loud, great clarity, good (but not overwhelming) bass that doesn't sound muddy/muffled, also thanks to the easy Samsung app for EQ controls. My problem comes with the rear speakers. After owning this system since January 2025 (6 months now) and watching countless shows and movies, listening to music and playing games, I can confidently say the rear speakers are incredibly lackluster and disappointing. They completely lack bass, and when connected to a powered TV and the system is turned on, they have a faint hiss if you listen closely, which isn't the case with the main soundbar. To be honest, for the nearly $1,100 I paid for this system, I regret my purchase and wish I spent more on the Sonos Arc. At least then, I wouldn't be hyper-focused on the mediocre rear speakers. If you plan on only buying the soundbar + woofer, I highly recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jemowonder,

      Thank you for taking a moment to review the HW-Q850D Soundbar.

      Please know, there are various settings you can adjust to improve your experience with the rear speakers.

      You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Select Bitstream, Auto, or Pass-Through as these settings will allow the TV to send the correct channels to the rear speakers.

      I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • Live Chat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Will shake your house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7.1.2 is amazing in every way. Only issue is I can’t find it anywhere. I bought this back in 23” have never had any problems. The base still hits as hard as when I first got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I say it’s loud it’s loud be careful if you live in an apartment like my self the sub will shake the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect sound system!! Easy to setup, and great quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and functional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Works well with Samsung TV speakers and great level of control through the SmartThings app (e.g. adjusting levels, stream music, dropping in when away, etc.). The sound is awesome and the "quiet" feature is a great touch, where only the back surround speakers play sound when you don't want to wake up everyone in your house or your neighbors; which these speakers can easily do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, even with wired rear speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, sound is amazing great bass. But the wired rear speakers have to be uniquely placed because they are wired, besides that very easy setup and again the sound is great in an odd shaped den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really really enjoy this device. Excellent quality and very easy to install. My husband and really enjoying watching movies now. It feels like we are in the movie theater. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my samsung TV, this is amazing! Sometimes the surround sound startles me when a background noise comes through the speaker. I haven't been able to play it on full blast yet because it starts vibrating my house at around level 47 when listening to music. My only problem is I don't know how to work the remote and all the features it offers but I'm learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired easily with Samsung oled tv , mode is a little hard to read on bottom right . Doesn’t come with optical cable so make sure to buy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to get one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this thing is amazing super easy to set up and get going sound is off the hook i believe ill be buy the next bigger one to go with second tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Q850D delivers a cinematic experience with a wide soundstage and well-balanced highs, mids, and lows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy set up! Enjoy watching movies with the quality of sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbars are limited but definitely improve sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for high end theater sound, this is not for you. However, if you're looking for an easy way to improve your tv sound, this product does very well. The surround sound speakers are effective in producing a surround sound experience, but the entire system is limited when it comes to setting independent channels. For a soundbar with a sub and surround sound, I am happy with this sound improvement and minimal eye sore found with multiple products required to produce exceptional sound.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DanielM,

      Thank you for taking a few moments to review the Samsung HW-Q850D Soundbar.

      By pressing the CH LEVEL button, you can adjust the volume of the available channels. Each time you press the CH LEVEL button it will switch to a different channel such as Center, Front Top, or Rear Level. After selecting the channel you wish to adjust, use the UP/DOWN buttons on the provided Soundbar remote to adjust the volume between -6 to +6.

      If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

      With the sound mode set to Standard, press and hold the Sound Control button for about 5 seconds to adjust the sound for each frequency band for precise audio adjustments. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit slaps. I really like the sound quality and the upgrade it gives mt tv sound. The back speakers are a huge game changer too. Love the woofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy vs LG s90tr for 2nd tier soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the LG s90tr and was very disappointed. I was going back and forth between the two before I Purchased the LG s90tr but i was so disappointed. Went back the next day and exchanged it with the samsung hw-q850 and it was night and day. Very happy with the sound and volume. Voices are clear and easy to hear and the sound quality was amazing. The only thing it lacks its the height of the sound for Dolby atmos buy overall its great. Easy to set up. Rear speakers can definitely be upgraded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Sound quality is fantastic very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dolby Sound system. Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was self explanatory and simple. Aside from the user errors which were easily fixed. Great sound quality simple selection of Usage IE Bluetooth vs having to use wire. Multiple options from Game sound Adoptive sound etc. Definitely makes me want to upgrade in the future and use this system else where in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound for a medium space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a Q-series soundbar that was a few years old. This updated model not only pairs well with our new Samsung TV (Q-Symphony), but also sounds phenomenally better when using the provided surround speakers. Considering the additional cost of the next model up in the same series, this is the best value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great spind quality easy to setup 5 stars for this product

    I would recommend this to a friend
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