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Customer Ratings & Reviews

Your price for this item is $797.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 433 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 433 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, nice sound quality, and pairs nicely with our Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar steal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Was happy to get it at a huge discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Tons of bass. I really like Samsungs tvs and soundbars.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is good(but massive), however the rear speakers and subwoofer are essentially useless. Even with their volume adjusted in the settings to be at their highest, you have to put your ear up to the speakers to even be able to they’re on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MattE,

      Thank you for taking a moment to review the Samsung HW-Q850D Soundbar.

      To improve your audio experience, the HW-Q800D features a wide range of sound modes and settings allowing you to fine tune the sound to your liking. Pressing the SOUND CONTROL button on your remote allows you to select the desired sound effect. You can select Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, and Virtual. The desired item can be adjusted using the Up/Down buttons.

      Alternatively, with the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.

      By pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND.

      If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

      You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Vickie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Our media area just leveled up -- the wireless Dolby soundbar and rear speakers deliver booming, theater-like audio that makes every movie night feel like the real deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to control with app. Install was pretty easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up and I think I’m in a movie theater as the sound is wonderful. Before there were some stations had to adjust sound to 90 on new Samsung TV. Now in low 20’s and getting great surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds VERY good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I wuld buy a soundbar but I am glad I took a chance on this one. Sounds very Good with the highs and bass is impressive as well! This is an awesome addition for the bedroom setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the money. Easy to install. Great sound!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, loud, great with movies, games, and all music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for a Great System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sound bar has pretty good bass, but the subwoofer really brings in full sound. Rear channels really compliment the system. Wireless rear channels are very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good and was easy to set up. I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This system sounds amazing. I’m hearing things in movies I never heard before. Replaced my Bose Acoustimass speakers with this system and am not regretting it one bit. Got it on a Deal of the Day for 1/2 off so it was a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HW-Q850D blows away the Vizio 5.1 system it replaced. The Samsung soundbar is better on every level. The sound from games, movies and music is exceptional. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Q Symphony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a soundbar and was going to go with sony but the price and buying everything separately i wasn't liking. I then found out about q Symphony....OMG hook this to my samsung tv and it feels and sounds like a helicopter is landing on my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Gr8!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 sound bar. It is so clear. U can hear the talking and every little sound comes thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase.Very easy set up.Sounds great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check open box items before leaving the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as an open box item. It was listed as excellent and having all components. When I unboxed it at home it was missing a sync module for the speakers, hdmi, and a remote. I got a great deal on the set, I was going to keep it and just purchase the missing module, but couldn’t find the module for sale so i returned it. The return process was simple the employee that assisted with the return was very professional, checked to see if they had the module available in the store, but couldn’t find it. He processed my return and recommended a few other options. Great customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JonEblaze,

      Please know you are leaving a review and a 3-star rating for the HW-Q850D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the HW-Q850D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Love the item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great and we love it but the issue was the process of picking up the item we ordered online at the store. We bought an open box excellent condition item. Website clearly states that all parts are included and would come in original packeging. Well.... all parts were not included and did not come in packaging. So we we're at the store that day for over an hour but at the end they we're able to give us other parts. But thats why 4 stars out of 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this soundbar and it has good surround systems and it has 7 speaker and rearspeaker included if you looking for something you can listen to get thisone and try it andsee if youlike it.

    I would recommend this to a friend
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