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Customer reviews

Rating 4 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 4 out of 5 stars

    Great but need better instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them until they stop working. I tried everything to get them to work again. I even live chatted with Samsung, who could not figure it out. So I returned them to Best Buy. I inturn bought the Pro version. Had the same problem but for some reason I checked the volume on my phone and found out that the volume on your phone needs be at the highest volume and you need to control the volume on your headphones. Not in the instructions, but needs to be for them to work right. So I really did not need to return them.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4 out of 5 stars with 35 reviews on Samsung US.

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