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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 7 reviews

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71%
would recommend
to a friend

Customers are saying

Customers frequently mention the lack of WiFi as a significant drawback. Several customers expected WiFi functionality based on their understanding of smart Blu-ray players and product descriptions. The absence of this feature was a source of disappointment for some buyers. They noted that the lack of WiFi was unexpected and a considerable inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 5 out of 5 stars

    Great durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this refurbished, no issues and I have had it for over five years!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Not what I thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I originally purchased this the site said that it would connect to netflix, pandora, hulu plus and more. Since I received the player we have found out that it doesnt play hulu at all and there is no way to connect to a browser to search for hulu. Its strictly just Netflx, Cinamanow, pandora, and youtube that you can connect to the internet, dont let the AND MORE fool you. Thankfully they took down the hulu plus connection since but they need to take off the and more. Other than that its a decent player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, great pic. The only bad thing is that you need to conect it to Internet with the cable (not wifi) other than that it's a good product

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Good for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want to spend much on a blu -ray player. My goal was to have an alternative to the laptop for watching Netflix. It just didn't occur to me that a bluray player wouldn't have wifi. But it worked out, I put a splitter on the cable going into the TV cable box, moved the modem over to the entertainment center and this has been a great change. I'm listening to Pandora on the bluray player. Very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Mislead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that I could use wifi.even reading the description on best buy it looks like I should be able to, but that's not an available option with this model. I love samsung, & the quality is great, it's just not what I thought I was buying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does not have Hulu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not have Hulu plus, it says it does in product features but that is a mistake. It works well but I am returning because it is not what I wanted. If you want Hulu plus do not buy this one.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Great for setups near routers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect this player to come with WiFi, because I have never seen a smart-BluRay player without WiFi. For something that 50% of it's features rely on internet access, it should have something other than wired Ethernet.

    No, I would not recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.4 out of 5 stars with 9 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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