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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 54 reviews

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  • Ease of Use

    Rating 4.1 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers admire the picture quality and ease of use of this product, with many praising its simple setup and intuitive interface. The inclusion of an HDMI cable is also a frequently cited positive, along with the ability to stream content. Positive comments also highlight the affordability and overall value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Rated 4 out of 5 stars

    Worked well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this player for 5 years. It worked fine. The front door for the disk slot fell off over time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi, Streaming

    Rated 5 out of 5 stars

    Just. Buy. It.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MKV support. I wanted to put that at the top of the list. People also now know MKV as DIVX-HD. I bought this player new for $179.99 6 months ago, and it is worth every penny. It does everything it says it does. I can even stream 1080p videos from my home PC through my network (I use a wired connection, as I think you have to pay extra for the wireless adapter for this. Wired connection is better anyway though). I had a 15 GB movie that I just watched directly from my hard drive. Flawless playback. Blu-ray playback and DVD is also super smooth. Easy, simple to use and understand interface. The remote is big and kind of blah looking, but it performs the functions very well. Kind of funny really. Cutting edge looking player, and 15 year old looking remote lol. But really, who cares about the remote. I use it when necessary, but I have a Harmony remote that I use for my setup. There is no player on this planet that will play as many formats as this at this price point. Going to buy another one. For those wanting to know what formats it supports, here you go: First, I also want to say that you can burn AVCHD or Blu-ray prepared folders or ISO's burned to regular and dual-layer DVD's. I have played .avi, divx, mkv, mp4 (standard and HD), and WMV. Supports pretty much all the major audio formats. I have personally used .aac, mp3, ac3, dts, mp4, m4a, and WMA. You can hookup an external hard drive, or a flash drive (some people call it a thumb drive). Only drawback if there is one, is that you cannot stream MKV. You can however stream HD-MP4 up to 1080p. If you have MKV, you just need to extract the streams, remux into mp4 (takes like 2-5 minutes to do this) container, and now you can stream it. Maybe a firmware update will address this issue. It also supports many different applications like Netflix, VUDU, Cinema Now, Pandora, Blockbuster, Picassa (for photos), and Facebook to name a few. I hope this long review helps someone, but this really is a no-brainer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Picture quality

    Rated 5 out of 5 stars

    Surprisingly versatile player-Downloader's Dream

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth bluray player and the only one that lives up to its advertised capabilities and my demands. It plays nearly every file format one can download and the picture quality is perfect. It does a specially good job with the high definition mkv, avi [xvid and divx], wmv, mp4, and every other format I've encountered except m2ts-which WD media player takes care of. The unit, remote, and hdmi cable looked brand new. I will not miss the wireless adapter, because I prefer a cable connection for streaming HD video with 5.1 audio. All in all an excellent bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Refurbished is the way to go.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device and the price to buy it refurbished can't be beat. The blu ray player has no visible signs of use on its exterior. It looks and plays just like new. Samsung has done an impeccable job creating a slim, beautiful blu ray player. Great value, incredible picture, and easy to set up and connect to the internet via ethernet. I have two issues with this device: first it often freezes when accessing the different apps and must be turned off and on again in order to work; second, it takes several seconds to turn on and connect to the internet to use the online apps. If this device didn't freeze and was able to load faster, it would be the perfect blu ray player. For the price though, this is a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    A great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for price: 5 stars. Player + HDMI cable + shipping & tax = less than $110. Have used the player heavily with very minimal problems (a few start up problems (resolved by turning off the unit for a Player performance has been very good. Picture quality: 5 stars. Recommend 24fps setting when watching Blu-rays. DVDs upconvert noticeably. Netflix streaming looks great but quality varies depending on film (most are near DVD quality). Ease of use: 4 stars. Still finding my way around the remote control, but also have a Samsung TV so one remote now operates both the TV and Blu-ray player. Stop, Play, Pause and arrow buttons on remote are glow-in-the-dark. Netflix and Pandora apps very easy to use. Ease of set up: 3 stars. Physical set up was a breeze. Some of the apps such as YouTube are a bit of a hassle to set up. Netflix is simple to use but start your Watch Instantly queue now and you'll be ready to go when you start to set up. No batteries for remote in the box, which required a trip to the store (takes 2 AAAs). Unit is 5 inches wider than the DVD player it replaced - you'll need some shelf space. Overall: 4 stars. For a first player it has been a great value at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Almost as good as new!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in a simple brown box. Easy to hook-up. So far no problems. There was to be 2 AA batteries in the box. There was not, but everything else was there. I am using the HDMI cable, and other than connecting the cable and power cord, there was nothing else to do except put in the disc and press play. There are many other things that you can do, but you don't need to do any of them to watch a DVD.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Great Blueray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st Blu-ray player, I took my sweet time looking for the right one, and at the right value. Using my Rewards point this little guy came up to $50 in total. I currently have a 42inch LG from Bestbuy that I've bought close to a year go. I wanted a Blu-ray that had a lot of Internet apps, as well as Netflix. I've never used Netflix before, so I wanted this Blueray to go along with my new membership. Streaming Netflix is fun, and easy :) I love the internet apps as well. The Blu-ray quality is phenomenal! It is so crisp and sharp! The audio is great too! I love the fact that this Blu-ray player comes with the hdmi cable too! I have really no complains about this Blu-ray play, I got it for a nice bargain :) Regardless is a refurbished player it works/plays like its brand new. I would recommend this player to anyone who is looking to buy this 1st Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for a little over a week now and have tried using everything this machine has to offer from the Samsung apps (Netflix, Twitter, Hulu+), DVDs, burned DVDs, BD, files on zip drives and so on and everything has worked perfectly. BDs play exceptionally well with no issues so far. I'm happy to have gotten such a great BD player for such a great price as well as the HDMI cable. Load times are a bit on the sluggish side but not a real complaint merely an observation on my part. My batteries were missing but that wasn't really a big deal. I'm glad to finally have a great BluRay player and super happy I didn't break the bank getting one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great value on refurbished Blu-Ray Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to stream on-line content (like Netflix) and the cost was not all that much more than a Roku HD box. Great picture, easy to use, only complaint is that you can't access Netflix content that is not in your instant queue. Quick shipping as well. Overall very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Streaming

    Rated 5 out of 5 stars

    Prefect Money Saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us trying to save money these days, this is the perfect money saver. With being able to stream Netflix, and even movies on demand with Vudu.com, I canceled my cable with Comcast (the rates just keep going up). Setup took 3 mins. I have had no trouble with the online features. Playing DVDs works flawlessly. I am happy with my choice. Best gift I have bought myself in a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Product - Strongly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Works very well and easy to install. The picture is excellent. Pre-loaded applications like Netflix and Pandora work very well. I would recommend purchasing this product.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Picture quality

    Rated 5 out of 5 stars

    Works great, easy to set up, great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these refurbished units, one for bedroom and one for living room, for the same price one new one would have cost. They have no defects (cosmetic or otherwise) and look brand new. The built in Netflix, Pandora, etc. functions work great. The picture quality is great. I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great! meets all expectations and more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit a mont ago and it has been great, the quality of picture was ok at the begining, but the great thing about this unit is that samsung is always upgrading on line and this unit is obtaining up to the minute software, the picture gets better and better all the time, the price is great and i must said samsug did it on this product an A + ....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great product at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in the market for a blu ray for awhile but just couldn't afford the high price tag. This blu ray player was the answer....the picture quality is better than anything I've ever seen! It does take a moment for the movies to load but I barely notice. This purchase was completely worth it and for a little over $100, it was exactly what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to connect with the Internet you have to but a wireless LAN adapter..another $60. Then when I try to connect to the Internet it shuts down my wireless network. Sanding has no clue why this is happening and the fact twhat customer support is somewhere in Asia doesn't make it any easier. I've given up trying to connect to the internet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi, Picture quality

    Rated 5 out of 5 stars

    Excellent Blu Ray Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, responsive buttons, and great picture quality. Wi-fi is a great plus. Navigating online is not that easy, but you can't connect your computer or gaming console to watch netflix, the built in netflix app works well. Alerts you if there are updates available. Great device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Picture Quality but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung player upscales DVD videos very nicely and Bluray is superb. The interface leaves a lot to be desired. For example loading a DVD does not immediately start playing the video, but instead takes you to a silly starting page. The Netflix instant view works most of the time, but sometimes it does not and asks you to re-register the unit w Netflix. This should never happen -and it does not with the Roku Netflix player which is much better in every way. As far as the unit's ability to play back multimedia from your PC or Multimedia Server good luck! Samsung really dropped the ball here. Good luck trying to find the special Application program on Samsung's web site. After almost giving up, I found it and installed it but it's a total piece of junk -does not work right. I setup networks and troubleshoot computers, so if I can't get it to work, chances are it just does not work. I have Samsung HDTV and other components which work very well and I'm a Samsung fan so don't misunderstand my comments.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Blu Ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other bells and whistles are not as amazing as I had hoped, but for the price this thing sings. No Hulu Plus (yet?). Netflix works well. I like the pandora app. It's annoying to log in for the first time using the remote as a keyboard, but after that things are smooth. I've had some trouble playing my old DVDs. Sometimes they stop dead. Never did that in my old DVD player. I've had an issue with on Blu Ray from Netflix, but that might have been a scratched disc. Overall, I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Good blue ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box seems nice. I bought it as a present for my mother who is about to have a major surgery and will be bed-ridden for the next few months. I wanted her to be able to stream netflix with this thing. The only complaint I would make is that we had to buy a wireless card to connect this thing to the internet, which we knew we'd have to do, but we didn't know it wouldn't accept any other one besides the Samsung one. We were forced to spend another $80 or so to get it up and running. But the product is great now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A MOST BUY FOR THE PRICE!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Samsung Blu-ray for 3 weeks and I have to admit for the price that this unit sale for can't complain. The picture quality and the sound are great, but it those take a few second when you scroll to an app or switching to movie mode. My dad was so impress how good the picture quality was from Netflix that he also end up purchasing the Blu-ray for him self. Just make sure you also purchase the wireless adapter in case you want to use Wi-Fi.

    I would recommend this to a friend
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