Customer Ratings & Reviews

System Install: I am a current SmartThings v2Hub user that just migrated to this ADT Hub a couple days ago. Migrating all my devices took a while as I had to remove and exclude all of them from my existing SmartThings Hub before re-adding them to the new hub. Yes that meant setting up all my "Things" and automations all over again. If there was a simpler hub migration process, it was not easily shown by the app so this is something Samsung needs to work on. Once I completed that I began installing the SmartThings ADT sensors. Installations was very straight forward and everything installed without issue. The ADT sensors are a little different as it asks you to scan a QR code with your phones camera or enter the long serial number on the sensor you are installing. Now over to the ADT Panel.. The panel is very simple in functionality and has an Arm Stay, Arm Away, Settings and a few other buttons on the front screen itself. There are also 2 large buttons on the side that will let you choose a panic function or return to the home screen. Setting up the connection to your home Wifi is as simple as selecting your wireless network and then entering the password. Once connected the device will update its firmware and then you should be ready to continue setting up the panel. In the settings you will be able to add users and passcodes so people can disarm the system. You can also change the default master code (highly recommend this). The master code is the only code that will be able to adjust settings on the panel so don’t forget it! Setting up ADT monitoring through the SmartThings App: You will notice the “Home Security ADT” right on the dashboard as you open the SmartThings app. You can review all the sensors that the app can see by tapping on the words “Home Security”. This section also allows you sign up for live monitoring of your system by ADT. This is completely optional so should you want to manage all alerts on your own, you can choose to do so. I signed up for the “ADT Home & Life Safety” monitoring package just so they can monitor for fire, smoke, and water leaks at $14.99 a month. The first month is free but you need to cancel service a couple days before the end of the month if you don’t want to continue using it. You can cancel service without calling ADT using the SmartThings app at any time. Stepping through the ADT account setup is again very simple and straight forward. At the end of the setup, you will be asked to test and trigger the alarm for the sensors you will have them monitoring so you may want to do this while people are not sleeping haha. SmartThings App & ADT functionality: If you have used SmartThings before the app does not look any different aside from the ADT section on the main dashboard. Using your “Things” works exactly the same. You can use the ADT sensors to trigger home automation functions just like any other sensor you may have purchased such as Ecolink, Aeotec, Iris, etc. Now this is important.. If you had other sensors you CAN NOT use them to alert ADT if you sign up for live monitoring. The ONLY sensors you can use with live monitoring are the Smartthings ADT branded sensors. The other downside is none of you smart devices can be used to disarm the Security system. For example, I wanted my Schlagle smart lock to disarm the system when I unlocked my front door using my locks passcode… this is NOT currently possible with this system. Also, you cannot setup the system to trigger home automation functions when the alarm is triggered. So if the Alarm goes off and you wanted it to turn on all your smart lights, it can’t do that. PROS: • Simple to setup, install and configure on your own. • Not locked into several year contract should you decide to sign up for live monitoring. • Having optional live monitoring integrated with your SmartThings setup is nice. • ADT Panel is very bright, responsive, and easy to read. • You get an exit delay when arming the system so you have time to leave. CONS: • Price.. yes it’s not cheap considering many home security providers give you free equipment when you sign up (stuck in contract though). • Very limited alarm notification functionality. When someone disarms the system the alert just says “system disarmed” it does not tell you what user name/code disarmed it.. This is a huge concern for me. Also you can only set it up so 1 phone number is sent a text message.. all others get the push alert through the SmartThings app. • There is no option to select a specific ringtone or sound file to be used for alarm alerts through the SmartThings app. It will use the same sound all the other SmartThings alerts use. • You cannot setup an alarm alert to trigger any home automation functions. So if the alarm goes off, you cannot have it turn on lights or activate any of your SmartThings. • You can’t use any of your SmartThings to arm or disarm the security system. So you can’t have your smartlocks disarm the system when you unlock the door using a lock passcode. Final thoughts are that the hardware portion of the system is solid, but it’s still lacking in alert notification and a lot of “smart home” functionality that will allow it to integrate with all your SmartThing devices. Samsung.. you need to get your SmartThings team moving fast on the list of CONS above as other competitors have a lot of this working already!! People can get over the price but the last 4 bullets under my CONS section will be a show stopper for many of us.

The reviewer has been compensated in the form of a Best Buy Gift Card and/or received the product/service at a reduced price or for free. In 2013, while at work, burglers kicked in our backdoor and took all of our electronic devices as well as gifts under the Christmas tree. We've tried many alarm monitoring systems, but they were too complicated--and one even locked us in the house! The Samsung +ADT system is perfect. It's an easy-to-install security system for the house. My husband install our Samsung + ADT starter pack and thought it was so easy. It was up and running in very little time and the monitors around the house give us peace of mind. Pairing this system with the SmartThings app allows us to monitor our home while away, giving us peace of mind. Easy to follow instructions and the option to add ADT monitoring without a contract makes this a smart choice.

I replaced my SmartThings hub v2 with this product. I'll start with the bad: 1) ADT will only be alerted if one of the new ADT sensors triggers the alarm (not all the SmartThings sensors that were sold prior to this hub) The original sensors can do everything other than alert ADT. Luckily, the new ADT sensors are cheaper than the original sensors. 2) Some of my Samsung SmartHome Appliances don't work with this where they worked with the v2 hub. Good news is Samsung is integrating all their smart home apps soon so they might work again soon. They are working on this as some of them have come back into SmartThings. 3) You can't get the system to arm automatically when you leave and disarm when you come home. There is a workaround using 3rd party software... for now. 4) I had to delete everything from my old hub and add everything to the new hub. The Good: 1)The new ADT sensors are cheaper than the original SmartThings sensors and they are more secure (I haven't had a false alarm on these sensors where I had many on the other sensors), I just use the original sensors in the house for other tasks like turning lights on/off for closet doors... 2) The Smart Home appliances that didn't work with SmartThings now connect in a new app... Samsung Connect that is being merged with the SmartThings app sometime in March 2018 supposedly. 3) The auto functionality arm and disarm can be added by using 3rd party software. 4) I finally have an alarm panel to arm/disarm my home security system that works really well and looks good. 5) Almost all the things that were on my original hub work with this hub (Smart Appliances and Samsung cameras are the only exception) Update: the Samsung cameras are added back in but don't show an image like they did before so some progress but not 100% yet. 6) Still connects to my Arlo Cameras 7) ADT monitoring! They are very professional and whenever I have an issue they have been exceptional.

The reviewer has been compensated in the form of a Best Buy Gift Card and/or received the product/service at a reduced price or for free. I've been wanting to install a security system in the house. I wanted to do it all myself and so being asked to review the Samsung - SmartThings ADT Home Security Starter Kit was perfect fr me because I could install everything in my own time. And it was so easy. I am very impressed with how quickly and easily I was able to set up the system and then install the monitors around the house. Pairing this system with an app and then using QR codes to scan each sensor made identifying and keeping track of everything simple. I just scanned the codes, installed the sensors and tested them. I even set up connection to ADT and was able to do all my testing in my own time. Using the ADT Security Hub is simple and intuitive. I was able to make any and all changes that I needed to without much use of the instructions. The app is excellent and I am looking for other SmartThings that I can add to it. I may actually have some other items in my home that I can add. There is a lot more for me to discover about the system but so far I like what it does.

I was a little worried about being able to set up and install the Samsung - SmartThings ADT Home Security Starter Kit, but we actually had it up and running in minutes. It's subtle - you don't even notice the motion sensor or door attachments. I like that the screen for settings is a nice size making it easy to use. The only catch we had was trying to line up perfectly the sensors for the doors - that did take a couple of tries but that could be on us - not the equipment. I had the SmartThings app on my phone and set up in minutes. The best part of that was I could check it and see when my door had been opened. This made it easier to tell when someone was home that was supposed to be. Overall it was pretty easy to set up, install, and use and I'm feeling better every time I hear the little voice let me know that "Zone 2" or whatever is open. I'm excited to see how many other smart things I can do for my home with the SmartThings App.

Installing the starter kit was easy, we did it ourselves and it didn't require any additional purchases to get it set up. I love the peace of mind I have with the added security in my home, the sensors, the hub, everything is all in one place and it's super convenient for my family and I to use. We feel more secure in our home since we installed the system and I can't recommend it enough.

Wish I had gotten a smartthings hub earlier, works great. Better than having to go into different apps to make setting changes. And I am very happy with the alarm. Just wish it had more items included. The reason I waited till it was on sale before purchasing it.

The device is working great with my Android and iPhone devices. It was quick to setup and works flawlessly. I have peace of mind and saved money installing this and only the sensors I needed. It works just as you expect it to, it rivals a much pricer system.

I really like this one easy to use for basic home needs, i dont have to pay extra to ADT just connect in my phone with the rest of my samsung and it will alert me when something is up I only wish it would reconnect automatically when wifi is down and goes back up. Value excellent got it free with my tv

Got this system a couple weeks ago. Install was easy and everything works great.

I have been on the hunt for an actual home security system that had some great alerting capabilities, that also looked nice. This system looks nice and has Samsung SmartThings built right in. The only thing I don't like is the lack of an ethernet port.

It’s easy to install and pretty reliable Some bugs could be worked out with firmware updates and phone app updates I don’t like how the alarm sound can’t be easily muted if one sensor losses connection with the base station Sometimes the phone app will not recognize that I’ve left the house properly

I'm still getting my home up and running with this starter kit. It was fairly easy to set up and I'm going to add more components in the near future.

Its a hub for all your smart devices (well at least the Smartthings app is).The tablet really doesn't do much unless you want to mount it to the wall. With that being said, there are three things it will do: 1: It has a button for arming and disarming 2: It tells you the weather 3: It tells the time. What would make this unit great is if I could adjust the temp/ light brightness/ open close garage doors/ see cameras on the tablet. All you can do is arm and disarm your home. It would give the tablet so so much more use if it had more features... Still good. Just not great.

This is an overall very reliable wireless security solution that doubles as a smart home hub. Setup is pretty easy.

Had this for a while now and I used to like it until it started disconnecting a lot. Not sure if it's my Wi-Fi but it does it too much. When it disconnects it still works but I won't get notified if anything happens. I can't unarm it or arm it from the app when it disconnects. So I reset the system and punch in my Wi-Fi password then it works for a day or two then disconnects again. My other Wi-Fi stuff works like Google mini that hasn't disconnected. So not satisfied.

This product is an excellent value for the price. Also very easy to install.

There is a glitch on my unit that only allows me to set the alarm via the Samsung Smartthings App. If I try to set the alarm to "Away" status using the touch panel, the speaker says "Arming Away Status" but after the 60 second countdown, the Hub is labeled as being in "Staying" status, as if the Hub still thinks I am at home instead of having left my home. The Hub is great to know when people enter/leave my home though, as I have people take care of my pets, and it is good to know when they leave and lock up my home with the supported accessories.

A little expensive but easy to setup and maintain. Easy

Love this system, looks nice, was easy to install and makes my family feel very safe!