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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12491 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 12,491 reviews
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 associates help with purchase of iPhone. They were kind, knowledgeable and my experience wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    My iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that assisted me was courteous and pleasant! The screen protector is awesome and the fact it is guaranteed for life made it even better! Thanks so much for a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection
    Cons mentioned:
    Adhesion

    Rated 3 out of 5 stars

    Excellent product but poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product to protect your screen from falls. I have trusted invisible shield for years, but this product once installed there is a defect where it unsticks itself from the middle making hard to respond on your screen, called Invisible Shield and warranty gave me a different replacement since it is a defected shield that is common. Otherwise than that I would of gave it 5 stars since I know this protectors are the best out there!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Perfect Application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending almost $1,000 on my Note 8 I obviously needed a screen protector. That was another $50 and I wanted to make sure it was applied perfectly so my phone was protected and so I would not have to buy another expense protector if I screwed it up. I had never used this Geek Squad application but it was money well invested! The worker got it on perfectly and has given me a lot of piece of mind. I will definitely use the service in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality, Scratch resistance

    Rated 5 out of 5 stars

    Awesome screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more scratched lens for my S3. Screen protector was installed without any flaws, still looking good!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Perfect job - great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dropping my iPhone several times, the (other brand) screen protector broke. I purchased a Zagg protector from Best Buy and tried to attach it myself - not good! I returned to Best Buy where they replaced the Zagg protector I had damaged (no charge), and perfectly placed a new Zagg protector on my iPhone for about $15. This service is well worth it for fumble-fingers like myself!

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Screen protection

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep had my Zagg screen protector on my Fitbit Charge 2 in no time, no bubbles, nice clear screen view.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a ZAGG glass screen protector for my new IPhone 12Pro. Since I'm a Total Tech Support member, I was able to have one of the cell phone agents install the protector at no charge. He did a great job as the screen is invisible. I understand that if the screen cracks, Best Buy will replace the protector at no charge. That is good value!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Well worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if it was going to be worth it because i have installed other screen protectors myself. I was buying 3 phones but when i saw the sign that said the install was going to be $8.00 i was like i guess i'll do it myself ! The sales man explained to me the $8.00 is just a one time charge and he would install all 3 for the $8.00 charge ! I said go for it ! He did a good quick job ! Would have taken me a while to do !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy put my screen protector very efficiently and saved me the headache of getting every last piece of dust off the screen

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Screen protection

    Rated 5 out of 5 stars

    Great screen protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my phone screen look like new!! Easier to see everything on the screen now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Surgically precise phone screen application

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro rep for screen protector. Plum and square, no air pockets. She was like a surgeon applying it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it done right

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services offered by the staff at BestBuy. They were quick and polite applying screen protectors to 4 phones for the family. They’re aligned perfect without bubbles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    So Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That there youngster we had doing all the work on our silly phones did such a great job, was very courteous, professional, and took the time to do a great job. We were extremely impressed. If they all get similar training you will not be disappointed in the service, trust me take advantage, these things are not fun, just frustrating, to try to put on when you have not done hundreds like they have. It is worth the small investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is completely worth it. The screen protectors are extremely difficult to put on yourself, especially if you buy a Samsung. Let best buy do it. It took the geek squad 3 different zagg protectors to get it right, but now it's perfect. Slay all day best buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Overall Best Buy Rating

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review of Best Buy, need more phone sales and inventory related to ATT phones. A lot of stores need a remodel but they are being held up to standard on the strength of the employees. Pay your employees more. The strengths of thos company are its TV product line up, Geek Squad, computers, and appliances. This company has potential to lead the way in phone sales if it focuses a remodel to bring inventory in and a easier shopping experience in accessories for them. There is a lot of potential to miss that is currently being ignored. Dont forget where you came from and how Best Buy still exists. Its the employees holding it up. Its the employees who need support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    USE THIS OPTION!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a specialized technician Best Buy employee installs it for you, they will try and try to get the screen on perfect, even if it might mean getting a new one off the shelf because you brought them was outdated or not great quality. Definitely worth the installation fee, because when I decided to put in on myself, it ended with bubbles and that I just had to make peace with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Another Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed the protector on my phone was extremely nice and knowledgeable answering every question I had. He also showed great detail in cleaning the screen before installing the glass protector. I had know idea there could not one spec of dust, lint or anything else. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is becoming fantastic.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been to multiple locations and the quality of service seems to keep getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great best buy service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the lownprice of $7 this service of putting my screen protector on for me was amazing. Saved me time

    I would recommend this to a friend
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