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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the storage capacity and overall performance of the Expansion 20TB External Hard Drive. Many are happy with the drive performance and compatibility, as well as the size. Some customers have noted concerns about the noise level, speed, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 230 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but beefy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the noisiest hard drive I think I've ever had, but it also has the highest density of terabytes per cubic inch, so it's a trade off

    I would recommend this to a friend
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    So far sogood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the drive for a month or so and it’s performing as expected. I have several Seagates and I haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Hard Drive a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These product is very convenient and reliable a must have if you’re somebody that says videos pictures for many of these are priceless memories and this product helps you protect them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Work very well. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Arrived on time. Glad I bought it. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to. I have 17 terabytes of movies and TV shows and it all fits here. Now I can put bigger drives in my NAS and have everything safe on the expansion drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The purchase I made at Best Buy was very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, Seagate is a brand that has never given me any problems and I bought it at Best Buy at a very good price and in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful storage solution!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, definitely! I've had zero issues with this drive, and that's with filling 12tb of it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge storage at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to download as many skin flix as my heart desires

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance. Good but not world beating at anything but total storage for the price. If you need to store large amounts of data with good performance and reliability, it’s hard to beat this drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase and would recommend it to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best external hard drive............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, unbeatable $11.50 per TB. 3 year warranty. Noise levels in line with similar drives. Using for NAS backups and don’t plan to shuck. Instantly recognized on Mac, PC and Synology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 20-TB Everything At Your FingerTips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Extremely happy with how this functions. Everything is included and No Geek Squad necessary. I am now able to backup and store everything in one location, Everything is on Demand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20TB for couch change

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not saying use it for graphic intensive games but to store back up digital files or documents, its great. The price point cant be beat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive. Runs 24/7 for over a year without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    great value storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Drive works perfect. Able to opened up to use internally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy setup. Plug in and go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and it just keeps working. Case supports either direction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value drive. Works as expected. It's not a high performance drive, but excellent for backing up large amount of data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper weight now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it was dropped. At that point it became a paper weight

    I would recommend this to a friend
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