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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.4 out of 5 stars with 230 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the storage capacity and overall performance of the Expansion 20TB External Hard Drive. Many are happy with the drive performance and compatibility, as well as the size. Some customers have noted concerns about the noise level, speed, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 230 reviews
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    great value storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Drive works perfect. Able to opened up to use internally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy setup. Plug in and go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and it just keeps working. Case supports either direction.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Iykyk

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great amount of space for the homework folder yk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper weight now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it was dropped. At that point it became a paper weight

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    big size , good price and speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast speed and good price per TB... Nothing to complain about

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No problems yet but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I expect from a hard drive. Although I purchased this on sale, I deducted 1 star due to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets and surpassed my expectations. Easy to use and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Solid exteranal backup drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant storage for movie collectors or other large files. Bought at good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using this as a backup for my NAS and it's already being a pain. Said it was not safely ejected and went read only even though I never touched it. Case feels like it's made out of the same plastic as a Ring Pop. Regardless of what drive is in it there's no point in spending money on this when you can get manufacturer recertified enterprise drives for less with a better warranty. Side note: love how the box uses an entire panel to advertise that the US gets the shaft on warranty when every other region gets two or three years. Very cool, Seagate. Thank you. Way to stand behind your product by doing the minimum the law will allow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Needed space for my podcast videos

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to set up Very fast transfer of data

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th one. They work great. I just needed more. So reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software Engineer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive 2 week ago. It works as expected, no issue so far

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    back up and running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having outgrown my previous 10 gb Expansion, this got me back up and running and able to continue on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, dependable high capacity drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a number of Seagate Expansion drives. They've worked well out of the box, are easy to format and make minimal noise. Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seagate External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I purchase WD products, but this time I decided to give Seagate a try... It powered up without any issues, no signs of any failures, and surprisingly was pretty quiet compared to my other hard drives...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and for a excellent price!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Fine if you know what you're getting for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While spacious, it's an SMR drive and does not disclose this on the packaging. Read speeds are fine, but write speeds are under 40MB/s, which largely defeats the purpose of a drive this large. Recommended *only* if you know what you're getting into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, meet my needs to save big quantities of files, movies and some other stuff. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seagate - Expansion 20TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item; I helped my friends to buy some, we all are please with them.

    I would recommend this to a friend