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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 140 reviews

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86%
would recommend
to a friend

Customers are saying

Customers have good things to say about the remote start feature of this product. They appreciate the convenience of being able to start their car from a distance. However, customers have expressed concerns about the installation process and customer service. Some customers have reported issues with the installation at Best Buy and poor follow-up from the company.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 140 reviews
  • Rated 5 out of 5 stars

    Very good thing and really useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend I have a all black leather car so it gets really hot so starting it before hand really cools it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and excellent install by stores team! Very happy with it all, and installers know what they are doing and do careful and professional work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except for extra charge for trunk pop. Come on for how much you are paying it can't be thrown in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems to be a good mid grade system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great now have not used it enough to see the test of time. it is suppose to have a life time warranty on the unit and installation .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary Part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This part was a necessary part for the installation of my remote start security system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible customer service, rude technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician kept my vehicle all day and then called me at 4:00 and when I went to get my car he told me the "brain" for the remote starter was bad and he couldn't install it, but yet he wanted to charge me $250! Long story short I complained to the geek squad manager and got a whole new remote start system and installed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is there to install. Need parts to finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my remote start, especially on super cold days my car is nice and warm for me and I dont have to go outside and start it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim at Colerain installed 2 of these Viper remote starts and alarms for me, I would not take my vehicles anywhere else!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Viper Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Viper Alarm because I can open my truck from inside my home. Great job having my alarm installed by Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the work is fine and professional, but costly than then advertized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best car starter you will ever have! You can start your car in far distance! highly recommended to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Just blew my mind away.I wasn't expecting it to be done the same day as they said it would.Totally Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alarm System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product across the board. I enjoy the keyless entry and the automatic starter like my car is the Knight Rider of the 2000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gab in Fort Lauderdale Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gab at the Fort Lauderdale location who installed my alarm did an Amazing job. Will return with more vehicles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to have it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy was the best place to have the install done. The technician was on top of his game and very meticulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install, the installer left vehicle clean an neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around at other stores, slightly higher in price and they could not provide the same service and availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    system install very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new alarm /remote start was a professional install. The system was thoroughly explained by Michael

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get piece of mind knowing the install is done right.

    I would recommend this to a friend
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