Customers enjoy the HydroVac MessMaster for its ease of use and overall performance. Many find that it simplifies their cleaning routine. However, some customers have noted issues with its cleaning capabilities, particularly that it may leave streaks behind when mopping.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
Rated 5 out of 5 stars
5 stars hands down
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product. Wouldn’t change this vacuum for the world!
I would recommend this to a friend
Rated 5 out of 5 stars
Best machine
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Benefitial worth the money. They make cleaning things quick
I would recommend this to a friend
Rated 5 out of 5 stars
Elite mopping option
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product if you're looking for an amazing product to mop your house
I would recommend this to a friend
Rated 1 out of 5 stars
Junk
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had a lot of brands and models out of them all. this was the worst. It leaves a lot of liquid on the floor it does not clean it all up. If you have pets, forget it. this one struggles so much to keep up with cleanin dirt, hair, and urine from tile. i have had to hand wash my floor. SAVE YOUR MONEY! I am going back to Bissell!
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your vacuum. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Shark Clean
Rated 5 out of 5 stars
Amazing
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Leaves my floors clean and shiny. I love and recommend this
I would recommend this to a friend
Rated 2 out of 5 stars
Gets floors wet, not clean.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product kinda sucks. It gets the floors super wet, but doesn’t really clean them. And every time you pull back or vacuum up against another surface, it leaves dirty water all over the floor. Even though I put it through the clean cycle regularly it started to stink, and doesn’t pick up at all like advertised. Doesn’t come close to living up to the Shark brand.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello,
Thank you for taking the time to leave a review.
We genuinely regret that the cleaning performance of your HydroVac MessMaster hasn't met your expectations. We will absolutely share your feedback with the relevant teams for consideration and potential enhancements. Please don't hesitate to reach out to our team by phone at 1-855-427-5127 and we'll be more than happy to look into this for you.
Kind regards, Shark Clean
Rated 5 out of 5 stars
Very good
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s very easy to clean and good quality products I like it
I would recommend this to a friend
Rated 5 out of 5 stars
SHARK
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
MY PREVIOUS VACUUM DIED. WAS NOT A SHARK. I LOVE ALL OF MY SHARK PRODUCTS
I would recommend this to a friend
Rated 1 out of 5 stars
Shark hydro vac
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I dknt like this at all, wish i could still return it!
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi there,
Thanks for your feedback, and we're really sorry to hear the product didn’t meet your expectations. That kind of experience can be frustrating, especially when you’re left wishing you could still return it. Your input is noted and truly valued.
Kind Regards, Shark Clean.
Rated 1 out of 5 stars
Worst mop/vacuum
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Suction on brush is the worst, it won't mop well leaves strikes behind. Uses a lot of water whatever you are using it on needs to be straing and even if not it won't clean and it'll just throw dirty water out. Overall not a good product.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your HydroVac. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Rated 1 out of 5 stars
Unfair price policy
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it 300 usd 2 months ago, but now it's cheap. It's not fair.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello,
We appreciate your feedback and regret to learn that you are experiencing inconveniences with the current price of the Shark - HydroVac MessMaster WD261. Your insights are valuable, and we will ensure they are communicated to the relevant teams for future consideration. Should you require assistance with your unit, please do not hesitate to contact our support team at 1-855-427-5127.
Kind regards, Shark Clean
Rated 1 out of 5 stars
I didnt like it
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It dosent clean as it should. Then it says is dirty or full and then when i clean it. It starts saying the water and after five seconds it says water and shut off. Not hapoy at all
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your HydroVac is not working as expected. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Rated 1 out of 5 stars
Died after 1 day
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t buy….Died after 1 day of light use….I expected way more from a Shark!!
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello,
Thank you for taking the time to leave a review.
We're truly sorry to learn that your Shark HydroVac didn't work after only one day. We can imagine how disappointing that must be. Please contact our team at 1-855-427-5127, and we'll be more than happy to help you resolve this.
Kind regards, Shark Clean
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Worth Every Penney
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Shark Mop Vac has made cleaning my hardwood floors and small rugs quick and easy. Traditional mopping used to take a significant amount of time due to my bad back, but I'm happy to say those days are gone.