Customer Ratings & Reviews

Exactly what we needed! Super quiet, powerful, well made

I've only been using the microwave for a few weeks, but so far, I really love it. It's very quiet and heats the food pretty evenly. I like the panel which gives me several options for cooking. The interior is gray and dimly lit.

First about Best Buy, they lowered the price $20 less than 3 weeks after we purchased it. They would not accept a return nor a refund (14-day period from purchase for us poor folk) for the $20 just a mere 18 days after purchase. In a day of age where almost everyone has a 30-90 day return/price match policy, Best Buy's 14 day period is disgraceful. Especially when I've been many thousands per year in the past, just not this past year. Those other retailers don't require thousands spent per year for a simple 30 day policy. Go figure. There's a reason why my Best Buy purchases plummeted once they enacted this new policy. As far as the microwave goes, we had a Sharp Carousel that we bought at another retailer that lasted almost 20 years. Had sensor reheat, was 1200 watts, was fantastic. It finally died so we wanted to look for another Sharp 1200 watt model with sensor reheat. We finally found it in this one. Best Buy being the only showstopper with its price, we just had to get another due to the longevity of the previous Sharp model. This one has been great so far (haven't had a ton of use out of it yet) but there is one issue we've noticed that brings it down to "average". This one has "sensor reheat" options just like our old one, including generic dishes as well as popcorn. I know popcorn bags warn against using the "popcorn button" on a microwave but our old Sharp model was perfect. We would hit the sensor reheat button for popcorn, the screen would flash as it waits for the popcorn to stop popping every 1-2 seconds, then it would show a 10 second timer. All (or most) kernels popped and none scorched. This Sharp model (as close to identical as we could get) has a popcorn sensor reheat. But when we select it, it just simply throws up a timer. That's it. No "sensoring" at all. Even though the button is labeled as "sensor reheat popcorn" there is no sensor involved. It just always puts up the same time, even when selecting different sized ounces of popcorn bags. Different times for each bag but absolutely no sensor is involved. It's just a pre-set timer. What I wouldn't give to have our old microwave back that actually had a sensor reheat option for the popcorn in which it could "sense" when the popcorn was pretty much done, no matter what size it was. Very disappointing from Sharp. I could just put in a time on the microwave and get better results than their "sensor reheat popcorn" button on this new model. As far as I can tell, the rest of the cold dishes we've put in the microwave have come out 8/10 when using the sensor reheat "general" button. Still, our old Sharp was 10/10 on the sensor reheat for everything. Just wanted to point out the flaws if you wanted this for sensor reheating of popcorn. It doesn't exist. Even though it's under the section of "sensor reheat" on the microwave itself, there is absolutely no sensor being used. It just pops up a number, the same number, every single time for whatever size your popcorn bag is. And if your popcorn bag isn't in their 3 sizes? Tough luck. Figure it out yourself. They have, in the sensor reheat section mind you, 1.75oz, 3oz, and another larger one. Our ACT II bags are 2.75oz. We tried 1.75oz and had a handful of uncooked kernels. We tried 3oz and had some burnt popcorn. We compared the two times since it only goes by time, not by a sensor of any kind, and averaged them out. Got decent popcorn. But then, what's the point of the sensor reheat popcorn button? Anyway, 1.5 stars off for the popcorn sensor reheat not using a sensor of any kind at all. And .5 stars off for Best Buy being the company is has become in the past year or two. Losing all of my business from this point on.

Works perfect. Plenty big and cooks evenly. It’s also very quiet.

We like Sharp microwaves for power, interior size and functions. However, the last 2 experienced magnetron failure at about 16 months. Make sure you get extended service agreement.

lOVE THE INVERTER COOKING NO LOUD POWER HUMING AND HEATS THINGS EVENLEY. USED EVERYDAY AND PERFORMS WELL.

love it except you have to press zero before you can open the door which has caused people to rip the door open button off the microwave because they did not know that they had to press zero

Performs pretty well, especially for the price I paid when it was on sale. Generous capacity. The child lock feature is a little annoying, but it can be disabled. Made a meatloaf last night; turned out well but took longer than expected.

Love this microwave works wonderful and very simple to use

Works as expected good. it replaces a microwave that gave up after 12 years. i hope this lasts as long as I am 92 years old and it should last my lifetime. have shopped at best buy for many years and will continue to shop there. Thanks very much for your service.

Quietest microwave I've barely heard. The "quick keys" for 1, 2 or 3 minutes are a nice feature.

It worth it. I really like it. It is easy to use. This Microwave works great, looks great, and is a good quality microwave. I would have given it 5 stars,

Great Product! I would recommend this microwave to everyone.

Works great for our classroom kitchen. Used many times a day and is a great size for warming up platters. Purchased as open box item but no issues whatsoever! Would recommend!

Love the microwave. The first one broke less than a year. Hopefully, this one will be better. The store associates handled the issue professionally and kindly.

Good product. Looks good and functions just as well!

Love the size for large cooking jobs. Touch pad has everything needed for quick easy of use. Thaw function actually works well/even with this one.

It works well, fits in the space we had avaiable, is stainless steel, and is quiet.

I was not sold on needing an air fryer, as I know how to cook and air fryers are for people who don't know how to cook. Boy was I wrong! This thing can do it all!

Fantastic appliance at a great price. Love the 2.2cu.ft size.