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Customer Ratings & Reviews

Model:
SHIPPING S
SKU:
4242466
Your price for this item is $0.01

Customer reviews

Rating 3.8 out of 5 stars with 367 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 367 reviews
  • Rated 4 out of 5 stars

    E-Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scooter. Built strong and durable. Only issue was that the battery life would die very quickly and it was bought brand new. A short 1 mile trip there and back would already drain it by 1-2 bars, when there’s a range of 25 miles. Logically, each bar should be about 5 miles in this case. Had to exchange it for that reason so I’m hoping it’s different this time. When it arrived the box was a little damaged too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A value mechanical keyboard under $100

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is tactile. It has a satisfying sound while typing and really smooth. Even though the piece that I received was faulty BestBuy did the best to get it replaced. Now I am enjoying using this keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade to the Oracle Jet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but I returned it as the auto grind feature was inconsistent. Upgraded to the Breville Oracle Jet and im much happier. More consistent grind. Worth the upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the m4 Macbook pro instead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The m3 macbook air leaves a lot to be desired. The keyboard isn't great and the screen is lackluster. I'll likely return and get the m4 macbook pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my average sized hand perfectly with a palm grip. Texturing on both sides feels good and rest of mouse has a nice feel to it also. Buttons placed just right including the “sniper” button and have a quality feel. Mouse wheel one of the best in my collection and ability to free wheel is neat. Lighting on my white version very classy. Second Basilisk, original model still fine, just wanted white and check out improvements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very clear. Well manufactured. I would definitely recommend to families and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Reader’s best Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only genuine negative about this device that I can say is that you’re forced to use the silk browser. Outside of that, it has been the best eReader I’ve used. Buying or renting books has been beyond seamless and they have such a huge selection of all genres of books. The ability to read manga and graphic novels in color has been an amazing experience. I do miss the ability to use the turn page animation but it doesn’t seem to work on the kindle app anymore. Overall it has been an absolute joy to use and read on with only the most minor of inconveniences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SMT 5 Vengeance Steel book edition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for Black Friday!!! Excited to play the game!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible packaging leading to unusable product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could leave 0 stars. Product purchased was an open-box, excellent condition PacMan arcade. They shipped it assembled, but with no padding other than some kraft paper in 2 boxes coupled together to make a 5'Hx3'Wx3'D package. It arrived predictably severely damaged beyond usage - see pic of item still in the box with only the end opened, and remember, it's already "assembled". I took it back to my local store, which was an inconvenience considering it was a large package over 5' high @ 100# for a return. The associate apologized and put it in as a return due to damaged in shipping and simply said "UPS cannot get away with that". There was no damage to the outside packaging, whatsoever, it was poorly packaged and I stated this, but I'm sure they will receive an insurance claim on it. It was bought when on sale, but now since it's after the holidays, prices have went back up - so any type of exchange is off the table. The whole experience was a major hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great products excellent Customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I've bought in Best Buy it's been great, but the most important thing about Best Buy is the great Customer Service, They make everything easy for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dyson Reliability is poor; Best Buy Service is A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is the Dyson V11 + is similar but works better than the older V10 Animal it is replacing. It has more power, better battery life and picks up more pet hair. The bad news is after only one week of use the dust bin seal came out. This is apparently a common problem and the bad design doesn't allow it to be reinserted or repaired. After over an hour on chat. Dyson first claimed that this was a wear and tear issue (after 4 vacuums!) and not covered under warranty. After more conversation Dyson can't repair the ring, does not have a replacement bin available, and does not have a replacement vacuum available. The resolution is to wait an unknown time for the replacement part. Luckily Best Buy's customer support is excellent and I was able to exchange the V11 or a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds, they dont stay in your ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but they dont stay in your ears. Would recommend unless you like the silicone tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely audio quality, wish it came in another colour. Difficult to keep it white throughout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps things chill.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Is exactly what dorm room needs. Buy it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Common defect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump failed and can be common for this model. After trying to find a solution online, it seems that the problem has been persistent throughout this model. After tuning into iCue software, it won’t even pop up as a connection nor can you update its software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller good color nice finish still going strong almost 4months later.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished DJI Mini 3 Pro RC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic failure and breach of trust. I should have read all the reviews. Refurbished items are not even checked by geek squad as the order claims. Comes from outside vendors. My product was obviously broken and missing every part by drone and broken remote. One knob broken off at the screw so none can fit. The other side had no base of the knob as it was totally missing see pictures. I will not trust refurbished again. At around $130 off I got a product I wouldn’t pay $130for. Sad sad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The watch I received was used. What third party company Best Buy used send the watch in a open box. I didn't bother taking it out the box as I can see it was open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful if you buy this item open box, it might come attached to someone iCloud, bestbuy does not enforce their policy and then someone else gets a surprise package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived, damaged and replacement has yet to arrive. Has been over two weeks to receive order from the original delivery date.

    No, I would not recommend this to a friend
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