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Customer Ratings & Reviews

$209.92

Customer reviews

Rating 4.4 out of 5 stars with 43 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluetooth recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this Bluetooth headset works very well was very happy when I tried them on being a truck driver. It really comes in much help no problems easy to wear and it’s very comfortable. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Could be way better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product 3 stars because i like how comfortable it, basically like wearing nothing. I dont like battery life, mic catches too much background noise and bone conduction can give you a headache if you listen too long. But it is so comfortable some people may look over everything else. Especially if you want it for working out and running only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality and comfort. Really practical and easy to connect to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear communications without loosing surrounding sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found any other blutooth headset that can compete with this one. Every work and personal call is crystal clear. I love the independent mute button on the mic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it a 4 star only because it’s not Microsoft Teams certified.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    excellent head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide all day comfort doesn't hurt your ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything it claims to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Infinitely better than the original OpenComms

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Device change is not seamless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb-c one device connection is fine but when theres two devices connected to the headset, there is no seamless transfer between the device and because of that most of the time I use it for only one device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the quality. Highly recommend for business communications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its probably an adaquate headset for people that are just listening to music OR taking phone calls. As a PC gamer, audio sound quality is reduced drastically when in a call. For example, in a discord call or teams call, cant listen to music at the same time. Its actually worse with the USB than on bluetooth. I also cant wear them long because it hurts my ear where the piece sits on the front. People said the mic quality was fine though on calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for on the phone sales people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day. I love them, they work great, and I can still hear around me. I have owned these for 6 years and replace them every 2 years due to heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for work meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent buy for use in office meetings. I have used 'Shokz' before but the microphone was not good enough to be used for handling meetings or calls. Also the 'Multi-Pairing' functionality comes handy. I can stay connected to two devices e.g. personal mobile and work PC at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, to use at work. Best thing ever.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Close but no cigar

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset when it's not glitching. Had issues with a glitching in the middle of calls where when hearing the others speak it would start going into like a robot feedback type of sound but was good when I was dictating notes for my work

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenComm2 UC. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Shokz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as advertised. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner of a company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use the product each day at work its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the job done safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent absolutely love. It works better than my last one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor range and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually love Shokz. I have them as my everyday headset so I figured i would love this one for work. However, the sound is not great and the range on them is horrible! I cannot even go 5 ft before i sound choppy. I do not recommend

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Dusty- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Do your research before purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought them hoping to use them for recording services and that is not what they do

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

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