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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers appreciate the Lite 4G LTE Global Wi-Fi Hotspot for its portability, overall performance, speed, and battery life. Users find it incredibly easy to set up and have had no issues with speed, also noting that the battery life lasts a long time. However, some customers have reported connectivity issues, especially in areas with poor cell service. Despite this, the device generally works great for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 173 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for connecting on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the SkyRoam to make sure I could stay connected on the go through travels. It’s a great little device that does exactly what I need it to do - easy to use, fast, reliable! When I had a question, customer service was very responsive and resolved the issue quickly - thanks Jeff!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good gadget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked very good for me. Your location will determine the speed you get. For the most part I can work fine from anywhere if I’m not downloading files. There’s some locations were speed is phenomenal. Love that I can pay as you go.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The Wi-Fi Solis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The Solis has really helped me stay in touch with my Wi-Fi since I’ve been out of the country I’m able to stream and watch movies on it and to connect it to several devices. I really like this device. Even when you run out of the high-speed data it still functions really nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception is good. Connection time starting off is a little slow, but when connected it holds the signal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    10/10 Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Solis Lite for a trip out too Lake Powell and I was blown away with how well it functioned. I've used a few other hotspots through carriers in the past and would ALWAYS lose my connection. I can honestly say I did not lose my connection once while on my drive from San Diego to Utah. Battery life was top notch as well, I used the device for a total of 6 hours on the road and got home with more than 80% left. Can't recommend this device anymore, very content!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Portability

    Rated 5 out of 5 stars

    Excellent for backup WiFi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot has been great for me since I've been working from home during the pandemic. I use it on my rooftop, where my home WiFi does not reach. Also, sometimes I take a Zoom call from the car when my kids are being too loud inside. We recently took a road trip to Montana and it was great to have WiFi for the kids so they didn't smoke the battery using my phone hotspot. The best part about it is that they use multiple networks and I don't need a physical SIM card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USA Midwest not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great idea and device. It's only at 4G, sadly. However, as always the midwest has issues with towers connections strength being weaker than heck. How it works is it will connect to the strongest provider and you can use their connections. It's either TMobile, AT&T, One Cellular like towers. I bet it is way better overseas like Europe or Asia since networking out there is top notch. Plans are great deal and affordable. I was using unlimited per day pass so it doesn't throttle like the 20G per month. Anyway until it has 5G+ and towers are update maybe be useful in the USA deadzones. I recommend only if you travel a lot and need to do most the work you could on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    App is confusing to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done what I need it to do, and that is give me internet in more places. I like that it switches between carriers to get the best signal. I've seen it switch between AT&T and T-Mobile, but never Verizon. The documentation doesn't mention carriers at all. While the data seems expensive, you can buy it in blocks that don't expire with is great for infrequent use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    WiFi on the go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling or when need strong WiFi on the go. Spotty in places where WiFi in general is hard to get like mountains and desert like areas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for travel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solis lite has been great to take with while traveling to be sure we have internet when we need it. I will say it does lag for us when trying to stream TV with a fire stick. But for the most part is works great.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this in a small Midwestern city in the US and it's working brilliantly. Strong signal, was able to connect and get online in just a couple of minutes. Did not need to use the app (I have an older device) and it came with 1Gb free to get started. Fast speed and solid connection. Bought to replace my old Karma Go and so far am extremely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Portability

    Rated 5 out of 5 stars

    What a great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a transportation company and this little gem has been awesome. It works everywhere without any problems. It was a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device for travel around the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well in both Australia and Fiji. It’s small, easy to carry, and I highly recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two quirky things: if you want pay as you go bandwidth, you need to ask Skyroam first to lower you to US-only if you don't plan to travel outside of the country to save you the $3/GB (can't do that on your end), also if you have devices that are 5ghz and 2.4ghz, let the devices that only connect on one of the bands connect first, the device will then stop transmitting on the other frequency.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Portability

    Rated 5 out of 5 stars

    Great International Hotspot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hotspot is just as advertised. I recently used this on a trip to the UAE and Egypt and it worked. Yes, it was not the fastest, but when you need internet, you will get it. International unlimited cost $99 for 1 month of service (with a speed cap at 20GB, after 20GB, you can use at diminished speeds). I look forward to have this in my international travel bag so I will have internet anywhere I go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking forward to using while traveling abroad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. bought this device to use while traveling to assure wifi access. It has been easy to set up, and works fine used locally. Perhaps should wait for more challenging use. It's reassuring to know I have Geek Squad to assist if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    IAN Stole our WI-FI Solis gave it back!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had to go through a cable less/ Wi-Fi less month and while we are T mobile phone users and had their hot spots due to towers being down the signal was weak. So I searched and found Solis Lite it immediately got us back online on multiple carriers depending on which window I placed it in!!! We Love Solis, and living in Hurricane prone Fl it’s a must!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy to use - love the plan options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this to use on trips overseas but during a recent internet outage at our house, we activated it with a plan for the US. I like that we can choose from many different options to pay for the plan that suits us best. For now we went with the 5G that never expires because we don't know how much we are going to use it. We can still add a plan when we are overseas. I love the flexibility. It was easy to set up the plan we chose and we have not had any problems with the connectivity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't take a charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept is great. Software easy to navigate. Price attractive, especially considering the lifetime data allowance for those with minimal needs. Mechanically and electrically however, unacceptable; had to return the original unit and a replacement. The device wouldn't take a charge, even after hours were spent with Solis support on live chat, trying different chargers and cables. Through it all, BestBuy was supportive, couldn't have asked for more from them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great gadget.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very easy to use. It’s not expensive. It works great. Nothing to do but be sure to buy a special adapter to plug into the wall. You have to have one handle 5 V at 2 A. Most on most chargers only handle milliamps. But I found the correct ones on amazon.

    I would recommend this to a friend
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