Customer Ratings & Reviews

I bought this for my daughter in college and unfortunately it did not include any instructions so, my daughter called customer service but they didn’t really help, they just told her to charge it. The WiFi hotspot took forever to charge and had barely any reception. I had to go get the item and return it for a full refund.

Good results 95% of the time. Atmospherics' cause intermittent results 5%.

Great way to travel and have internet. Battery life lasts a long time.

The orange puck has so far delivered hot spot access like I've needed. I have used it in multiple spots in our state and will be trying it out more as we travel.

Good device and service, wish it had 4g unlimited calls 3g and more high speed GB on their plans.

Works as expected, wish it was a little faster. But nice, none the less.

Works great! A wonderful investment to have when traveling.

This works well. The only downside is that you can't insert your own SIM card into this. You have to use their service. However, their service seems good and reasonably priced. They also seem to have good customer service.

This is a really good wifi booster. I would recommend this family and friends.

Love it great product easy to use has monthly plans and other options for wifi.

Comes in handy when I’m at work or away for travel

Would be even better if Verizon was a celular partner.

I love this gadget! It has worked everywhere I’ve needed Wi-Fi and it is nice looking as well. The Solis plans are very affordable and very flexible. Very happy with this purchase!

Works great. The data plans available will work for anyone's budget

Better than your phone's hotspot *probably* Can handle streaming & downloading media pretty good. Best for travelers. Not the greatest for gaming, but that can depend on the signal in your area.

I have set up several hotspots and this one was by far the most difficult. I had to set up at least 2 new accounts to get into the installation process. I was following their easy instructions but got hung up on reading the QR code. I would scan it, after 20 seconds I got the message 'Oops. It didn't work. Try again later." I know I tried at lease 15 times and always got the same message but no explanation of what was wrong so I assume it was on their end. I tried their online help and I never could find anything about that error message. I used the online support and got the message that they were not online. I spent at least 4 hours and finally reached my frustration breaking point and returned the item. Easy instructions were not.

I was very excited to get this to use traveling globally and also in the US. On the Solis website they give multiple options for subscriptions and costs including cheaper US only options. All of them were unavailable to me except the most expensive global option. The rest were “grayed out”. When I contacted their services, they took days to respond and didn’t fix the issue. I returned it.

It took a little bit of time to register properly the first time but once it is done it works as expected

It’s a decent device. The battery life is not the best. And the internet can be a bit slow even when in the city, I could only imagine while traveling.

Works well for travel and has some great data plans.