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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 415 reviews

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72%
would recommend
to a friend

Customers are saying

Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 415 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love - really great item happy i bought it !!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kids only last a week tho, but the highest amount of data for the best price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good, buuuut...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data plan is okay. That said, i do not like simple mobile using strategic advertising to make customers think the data is unlimited but just slows after 40GB. Well it doesnt. After 40 gigs thats it unless you refill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data for a vacation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent way to use the Mobile hot spot while on vacation at the beach. We just bought the amount for a month.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service but the price point is too high for the amount of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AplusPlanbySimplemobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product Best Buy And Simple Mobile are Definitely The thing for prepaid WiFi Mobile Hotspots plans excellent coverage and service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile hotspot refill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works well with my personal hotspot box. Just wish it was more options for more than a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a killer deal! Five years ago, I had a mobile hotspot device and it was $50 for 10 GB of data!!! So, to get 40GB for $50 is awesome! You can buy 15GB for $35 or spend another $15 to get 25GB more!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mobile hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most affordable mobile internet service, with excellent speed and quality!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, very pleased with this hotspot. We needed it for outside vending and pop up shops.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Moxxie WiFi hot spot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tool for being away from your home wifi and it's strong signal is terrific. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot spot review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but took a little long to receive (~24 hours before PIN was delivered to email).

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mobile hotspot and tried to activate it and recieved and error, spoke to simple mobile support and was informed that there was an issue and would work on it, it has now been more than a month and have spoken to customer suppprt and tech support and still no resolution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Buy this u want be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great service i get service in bad reception areas and don't buffer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yaah!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and Easy to use... The fact you can carry it anywhere you go... Use it anytime you need it... It lasts 30 days once you use the minute card... Gotta give them a Hi Five , especially when you doing Virtual Schooling

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good work hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here, fast enough to video conference with only minor issues. If you need to work it gets it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast checkout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of ordering and useful if you need temporary internet

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my hotspot for my camper ! Sometimes goes fast depending how much it’s used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Moxee hotspot an simple mobil suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a hotspot suppose to provide wifi where ever you are. Didnt work. Went back to best buy an a guywho works there went in settings an made changes. Told me try one more time. If not bring it back an return this week.drove there today an brought it back an they told me there is a no refund policy after 14 days. Today was 17 days. Best buy sucks. Quit them years ago. Slipped up went back never again. They suck

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Check device first! They don't want 2 refund onlin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely dissatisfied, bought a hotspot device from best buy also purchased the warranty and monthly serv. And ultimately had to argue for the refund of this never used simple mobile digital pin. Simple mobile rep referred me back to the store of purchase. Incorrigible.

    No, I would not recommend this to a friend
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