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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Samsung Galaxy J3 Luna Pro for its affordable price and ease of use. Many appreciate the camera quality and the phone's size, finding it easy to navigate and use for various tasks. Positive feedback also highlights the battery life and available storage. However, some customers express concern about network compatibility limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 139 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality phone at affordable price. Ballin’ on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love to use it and I recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this devise is really helpful and i enjoy using it a bunch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, no frills phone. Bought 2 of them for my twin boys during Thanksgiving sale for < $30 each. I bought them really as a substitute for cameras they wanted. They can not only use it for taking pictures, but also play games and music. Comes with latest Android OS which is a plus. They are well built phones. My kids love their phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone.easy to use and the price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for great price. Works perfectly fine .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great emergency phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temp! phone while you shop for a better cell phone.Budget for poor people like me.Not crazy by the top of the line cells phone can't afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe that a phone can be made and sold for so cheap. Sure, it’s not as nice as my iPhone X which costs more than $1,000 but this phone is awesome and only cost me $29 on sale and is usually like $50. Amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY DISAPPOINTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a phone for my daughter for Christmas and we were not able to activate phone. When I called company advised me to send in a lot of information because nobody scanned my phone when I picked it up now it will be 3-5 business days before we can even use phone! we have to go back to store have them scan box, fax receipt, and a lot of other unnecessary things we shouldn't have to do! Unacceptable and very unhappy with the whole situation! I will never purchase from BEST BUY ONLINE AGAIN!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for cheap phone for your kids this is the right choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets the job done and what more can you ask for? This is it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cell phones are great to send out to family in other countries. They're cheap enough and work for texting and calling. Don't except the performance of these newer phones.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chavez, it is great to hear from you. This is such a wonderful tip for other customers. Thank you for being a valuable part of the Samsung family! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    great phone for under $100.00.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a phone under a $100.00 this phone is great.Works just as great as one of those phones for over that price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just ok .but good for the money ..perfect for what I bought it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung vs I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is so used to i phones but purchased this Samsung as a spare for vacations this summer. The Android operating system is awesome! Wish we had tried it years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and great phone for on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use prepaid cell phones instead of paying for contracted cell phone services. This phone isn't like the higher up phones, but it works better than the cheaper ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginner phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother never used a smart phone in her life. For 25 bucks a month on data she is learning all new things with this phone. Phone calls sound crisp and never drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent low budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price, it works great. It has all basic specs for the price. If you want something fancy gotta pay extra. Good phone, surprisingly good with games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for a great price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cellphone for a first time user (my nephew)..well made and users friendly .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for doing your calling and texting. Phone does take a while some times to load.

    I would recommend this to a friend
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