The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Wonderful
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great screen color. Easy to set up and love the camera
I would recommend this to a friend
Rated 3 out of 5 stars
Great phone for about 18 months
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has been a great phone for about a year and a half. I loved the picture quality and had no complaints for that time. Recently it's started to make a weird sound and cut out during calls.
I paid an extra couple hundred for 2 years of GeekSquad protection when I bought the phone, so I made an appointment for repair and drove out there. That's when they told me they do not have staff that can fix Samsung phones at this location. (Why was I able to make an appointment for the repair then?) and the only location that could do it is not able to do it now or for the forseeable future for some reason. When I called this other location they offered me a refurbished replacement if I pay them another $200 instead of fixing the issues I'm having, since they can't help me. I'm still paying on this phone, so I don't really want to buy a new one, and I don't want to spend another $200 on a refurbished one.
I will definitely never fall for the "buy GeekSquad protection" again. Not happy.
No, I would not recommend this to a friend
Customer reviews from simplemobile.com
User rating, 5 out of 5 stars with 1 review on simplemobile.com.
