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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 9 pm
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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 72 reviews

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90%
would recommend
to a friend

Customers are saying

Customers praise the Shield Wireless Home Security System for its ease of use and straightforward installation. Many users found setting up the system and adding extra cameras to be simple and intuitive. Positive feedback highlights the user-friendly nature of the product. There were no reported negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Great system for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was easily installed and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alarm system. I really like that you dont have to have a phone in house for it to work. Also if lights go out it still works. Just ordered my mama one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for several weeks before making this purchase. I love that this can be monitored for a fee or can be used without monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplisafe is truly as simple and easy to install and use as advertised. It was up and running within an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice security system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great price at BB and it was so simple to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alarm system is a complete and fantastic system. The rates from the company are very cheap and they are awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a fan, hard to get all the sensors to sync with the base unit. Ordered extra motion sensor and still haven’t got it working. May have to move base unit. Siren still not working after they sent a replacement!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with them. Super easy to set up and was up and running in no time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly fees to have monitored are high for the product. Ring is much better!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alarm system self installed and never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of money.the services suck too dont SK it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The biggest nightmare, ever...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security system by SimpliSafe is the biggest piece of junk i have ever bought at Best Buy. And there has been more that I'm stuck with but never, never thought I'd have to go through all this again about a security system that I've had to take back twice and still does not work the way they say. SIREN on borh didn't work or camera. I have a GS8 and if I can't get remote excess from it to turn on or off and check out the the camera; then rhwy havw a REALLY big problem. Wasted the entire weekend with it. DON'T BUY! ! !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent at least two hours on the phone with various support personnel at simply safe. most of them are clueless. I had problem with the keypad which was not working with the base. When the base was working it could not connect with the keypad. the universal solution for debugging is to unplug the battery and a power supply. It was funny and frustrating at the same time. The design seems a bit cheap looking and definitely it is not robust to call it a security system.

    No, I would not recommend this to a friend
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