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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 120 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Hardwire Kit Mini-USB Port for All Rexing Supercapacitor Models, praising its easy installation process and the convenience it brings to parking mode. The long wire allows for flexible placement, while the free inclusion with the purchase of the dashcam and its affordable price point are also appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 120 reviews
  • Rated 5 out of 5 stars

    just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice wire for cam , I guess ill be good in your camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hardwire kit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition for the V3 Plus dash cam.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This kit or my camera is wired wrong.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Rexing V1P Plus 4K records randomly when the car is parked. I bought this smart hardwire kit which is supposed to turn the unit on when the vehicle is turned on and turn it off when the vehicle is turned off, which it does randomly. I end up with hours of footage of my garage. This fills the card up fast and the camera glitches out and stops recording when it’s full. I might suspect that I had the yellow and red wires switched, but it's random and does not always record while parked. It only has three wires and the black one is a ground so there aren't many ways to wire it wrong.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Good afternoon Rick,
      It sounds like your device is turning on, while the car isn't running.
      Please make sure you have parking monitor set to G-Sensor and not Timelapse.
      If that doesn't work, please double-check your wiring.
      Thank you. rexingusa

  • Rated 1 out of 5 stars

    No on Rexing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it because the Rexing Intelligent wiring killed my battery. Switched to Thinkware F200 Pro which is great.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi! This is only possible if the kit was installed incorrectly. If connected to two constant fuses, you will experience this because the device will never shut off with the ignition. rexingusa

  • Rated 2 out of 5 stars

    Happy with Best Buy & Geek Squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with soft ware was the answer I was told. After second unit was installed and had same issue. Would not install parking mode. Hard wire needed. Hard wire was I installed and unit would not accept. Would like to complement all at Best Buy and installers at Geek Squad. Did there best and would highly recommend them. Went with ThinkWare.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      We're sorry the parking mode did not work.
      Thank you for your feedback. rexingusa

  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised only problem it causes static on my radio

    I would recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      HI! Try changing the fuses to other fuses. That should stop the static. rexingusa

  • Rated 2 out of 5 stars

    Your answering service sucks as well. No one ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. I give you my business and when I need to ask questions I get an AI with voice prompts that make no sense. Someone there needs to rethink the call center. Like having human interaction

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      We're sorry, we do our best to be as responsive as possible.
      If you email us, one of our care agents will be able to answer you a lot quicker.
      You can submit a request using this link: https://www.rexingusa.com/support/contact-us/
      They will be happy to assist you.
      Thank you. rexingusa

  • Rated 3 out of 5 stars

    Was not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my V1P Pro, had to return back to Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      We're sorry the kit did not work with your device.
      This issue can be fixed with a firmware update, available on our website.
      Thank you. rexingusa

  • Cons mentioned:
    Wire length

    Rated 1 out of 5 stars

    Less than satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cables not long enough for proper installation which left wires exposed

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Thank you for the feedback Larry. rexingusa

  • Rated 2 out of 5 stars

    connector won't fit my fuse panel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was really wanting to hardwire the dashcam and went to all the trouble of getting under the dash and running the wire only to figure out at the end that the hard plastic 'fuse' won't fit in my panel because it's too thick.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi! You can purchase our fuse tap adapter kit to help with this issue. rexingusa

  • Rated 2 out of 5 stars

    Not for all vehicle fuse boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not meant for every vehicle and the kits i bought were missing fuses making it useless.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi! You can purchase the fuse tap kits for mini fuses. That will allow you to use the hardwire kit. rexingusa

  • Rated 5 out of 5 stars

    Harness is required for proper dash cam Installati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, need this in order to properly hard wired install the dash cam in your vehicle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not much help.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to "fix" my constant power issues with the Rexing dash cam. Hooked up my dashcam to the USB ports in the car but it kept restarting everytime I was driving. Got this thinking it would solve the problem. Nope! The instructions were vague and it still has the restarting issue.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hey Anon, sorry you are having issues with your device.
      For further assistance, you can email us at [email protected]
      Our care team will be happy to assist you.
      Thank you. rexingusa

  • Rated 1 out of 5 stars

    Not Compatible with newer cars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device only works for 2 pronged Fuses. I have a 2021 Bronco that uses 3 prongs so this didn't work for me. Same happened for my buddy's car it's a 2021 as well.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Thank you for letting us know the device was not compatible with your vehicle.
      We really appreciate your feedback. rexingusa

  • Pros mentioned:
    Usb port

    Rated 4 out of 5 stars

    It actually works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended, i actually like it for auto on and to put the dash cams basically in sleep mode while parked at home at work or while shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rexing cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and affordable this is fit on my rexing camera.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Phone cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use , great quality, brought two

    I would recommend this to a friend
  • Cons mentioned:
    Wire length

    Rated 2 out of 5 stars

    too short

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too short for my car can't reach the fuse box located in the trunk. They don't offer a longer wire other than their standard wire kit. Engine bay fuse box is not an option, all fuses in there are important fuse that you don't want to mess with.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hey Sean, we're sorry the hardwire kit won't work in your vehicle.
      Thank you for your feedback. rexingusa

  • Rated 4 out of 5 stars

    Just ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good except for the small tool included can’t be used for my car

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 1 out of 5 stars

    QA is Important

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had originally purchased the dashcam, this kit wasn't available. It was a "free" item as apart of the packet. So I waited for it to show be delivered. Then I was alerted it was delivered and ready for pickup, but nopers. The associate tells me the wrong kit was sent, omg. So after my time being wasted I got nothing. Now, less than a year later the car adapter is starting to act up where I need to unplug and plug often. It's quite frustrating. The dash cam is perfect though.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi JLBeatsFan,
      We are sorry to hear that you received the wrong kit. It is important for you to have the right hardwire kit for your camera and so we can understand how frustrating this experience has been. We encourage you to speak to BestBuy regarding this shipping issue and reach out to Rexing if you have any issues with your camera or hardwire kit malfunctioning. Please reach out via this link https://www.rexingusa.com/support/contact-us/ rexingusa

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