Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1665 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the 49" Class (48.5" Diag.) - LED - 1080p - HDTV for its excellent picture quality and affordable price. Many customers were impressed with the easy setup process and the superb sound quality. While some customers wished it were a smart TV, most agreed that the cons, such as brightness, refresh rate, motion blur, and remote control, were minor and did not detract from the overall positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,665 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Doorbuster TV - $149

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Black Friday for $149. This is an excellent TV. It has been 11 days and it is working great. I have purchased $20 two year protection plan; just incase. I am looking forward to keep this TV for long time. I did my homework before making up my mind. I went to store and looked at the displayed model there. It helped me a lot in terms of what I am buying. CS staff was helpful in answering my questions. You really have to arrive early to get this type of deal. Which store rep has told me earlier as well. Glad I did :). There were ~30+ in-store. I did not count exactly though. Best Buy is a great company and very good customer service. Rest assured their Customer Service will always work and that is why I buy from Best Buy. I have also bought Acer 5050 Laptop 8 years ago; from which I am writing this Review :). They had my Laptop fixed under Manufacture Warranty. Anyway, about this TV I don't have cable at home; I use antenna to watch over the air programing. I have noticed one thing; Channel 2,4,11,13 and 50 are shown in 1080i whereas Channel 5 and 7 are in 720p. if you are a cable customer you may experience 1080p but I don't know for sure. Maybe this is how each channel is broadcasted not a TV issue. But even with 1080i and 720p broadcast I don't see performance or picture issue. Blu-Ray movies are over the top with this TV and Yes, I checked it is 1080p with Blu-Ray. I saw someone asked earlier which settings gives good quality picture? I am watching over the air broadcast using "Native", "Movie" mode. Movie mode gives clear picture quality as compared to others in this TV. I would have preferred to watch in 120Hz for games but hey 60Hz is just fine for the way this TV has been configured. I am completely satisfied and hope to get 70" from Toshiba TV next Black Friday :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's ok for the price I paid. Multiple family and friends told me I spent too much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Quality and Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a 10 year old plasma TV, also purchased at Best Buy. I couldn't be any happier! Picture quality is superb! Hook up is a snap. Can't really comment on sound, since I turn off the internal speakers and use a AV receiver and surround sound system. I would recommend this TV to anyone looking for one in this size and price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is not the best even in HD-not sharp. It is almost like it is an older tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to snag one of these on Black Friday for the low price of 149 i have to say this is rhe best TV ive seen even after looking at the tvs on display at store this one is the best sound is amazing the bass is clear and coming from a 24" vizio im amazed at the huge size difference now i can watch movies in true joy all around perfect television so happy i got it for such a great price at 149 dolla best purchase ever! Thanks Best Buy:)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for someone as a gift and it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great tv for the price it has 3 hdmi ports. Setup was fast and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good tv nothing great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would prefer to save money and buy insignia tvs they are better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with TV. It is mostly basic and the picture is average.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The picture is not sharp.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 3 stars, because the picture is not sharp.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 1 out of 5 stars

    Poor colors and didn't last long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color saturation on this Toshiba is terrible with unnatural flesh tones. The backlight inverters also burned out really quickly. Can't tell you to avoid this tv enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV damaged on corner..cracked screen...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started to unbox this tv and upon removing the thin plastic on the edge of the tv I noticed one corner of the tv is damaged and the screen is cracked on that corner...tv was packed well with foam on each corner, so I have to assume this item was damaged before boxing occured..in my opinion this is poor Quality Control...Now the process of getting this thing back to Best Buy...I ordered online and it was delivered in record time however....just wish it was all set to go up on my wall without having to go through the return process...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Toshiba great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tube 35" Toshiba still looks pretty good 25yrs old, so staying with Toshiba was easy BestBuy didnt have the 40 or 43 in stock so stepped up to 49, just fits on top of my dresser glad I did, fills bedroom nicely and connected to my computer so easily

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    My lil gamer loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal for this TV. I bought it for my son on Valentine's day who is a big time gamer & he LOVES it. The picture is great, the sound is great & with an added Chromecast it's now greater! Too bad I waited a few days before deciding to buy another bc the price has gone up from $279 #Bummer. Though well worth the slightly higher price I think I'll wait until another steal if a deal as I didn't need another TV I just loved the one I bought I had to have two!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent HDTV for HTPC+Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on Black Friday last year when it was on sale for $150+tax which was around $170. I had to wait from 8am till 5pm to get it but I definitely do not regret all that time,it was worth it! The picture quality looks great on it and the sound quality is pretty good,it also can go very loud but don't expect surround sound system SQ with a lot of bass from this TV. I use it as a moniter via HDMI for a custom built gaming pc that I also use for all types of media from music to movies and to high end ultra settings gaming. This TV does not suffer from any input lag while gaming from what I've seen in the 4 months that I've owned it. It does have several different modes for the type of input you are gonna use such as PC mode,gaming mode etc. One warning is that it will get bright on default settings,bright enough to light up most of a large bedroom at night so I had to turn down the LED backlight settings. Even at the current sales price of $300 I would still buy this TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could have done better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba no longer makes TV's and it shows. For the price, I'd be better off with a low end Sony or Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three years and it's toast. Connected to basic cable and that's all and after three years the screen went black. Glad I didn't get rid of my 15 year old trusty Sanyo. Pulled the Sanyo out of storage today and it works perfect. Figured Toshiba was a better quality and step up from the Sanyo, but I was definitely wrong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to finally upgrade the 6 year old 32" Sony in my living room, which was adequate in my former, smaller home. I'm not a huge TV watcher, so I didn't want to spend a whole lot, and didn't need Smart TV capabilities as I already use Roku. This set was on sale for $380 and I decided to give it a try. When it arrived, it was DOA with a damaged screen. Best Buy quickly shipped out another one, and sent UPS to get the damaged one. The second one was fine, but needed some serious tweaking as the picture was pretty bad out of the box, which is a recurrent theme of the reviews. I got it dialed in pretty good, and the picture is quite excellent given good source. I also use the optical output to my Onkyo system, so the on board speakers aren't an issue, but yes, they're pretty mediocre. The set is very well built and should last years. Oh, almost forgot -- while waiting for the replacement set to arrive, it went on sale to $280 on Best Buy. I called up Customer Service, and they honored the price and reimbursed me the difference! So for $280, I got one heckuva deal!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Very Satisfied, after some tweaking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped on this deal. 49" for $300! Must say the picture was fairly lousy straight out of the box and considered taking it back. I had to go into Setting Menu to bring it out the best. Adjusted picture to Movie Mode but most important was setting the Picture Mode to "Native". It was on "Full" from the factory. That one adjustment made all the difference for me. Totally Satisfied

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Picture not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color off on picture know matter how much I adjust it.

    No, I would not recommend this to a friend
Sponsored