Customer Ratings & Reviews

I wear these headphones all day everyday. I use mostly for phone calls. I like the ambient noise feature, because you can have a conversation with someone right in front of you as well as person on phone. Also is you listen to music and have to be able to hear what's going on around you, ie: to hear if someone near you needs your attention. I travel alot, and the noise canceling is great for when you need to block out the noise of public transportation. They have held up well for the past 3 months. And I believe they will for some time. The main part of them has a pad so even without a collared shirt they are comfortable. The app for tuning has some neat settings, but mostly just if you are using just for music. These are definitely not a pair I would use to work out or run in. I talk on the phone all day and play music/videos through them for at least an hour every day, and I can go almost 2 days without a charge. I think the key to this is the setting that turns the ambient noise/noise canceling off if not in use. The charger is a standard Mico USB so no problem finding a charging cable for them. I have some trouble using them for like voice search and voice dialing. But i haven't messed with it too much. If your picky about how your cord falls, you will also be trying to line up how the cord lays in the track. I also make sure there is a loop at the top when I put them in, because I can see this being the weakest point. (See pic)

So I’ve been using LG Platiums for awhile and they’re great but seems they’re not selling those so Best Buy had these as a new product n no reviews were around, so far they work great lots of features, hook up easy , sound is great and once u get used to the way the wires secure to the unit (LG’s retracted) then they’re good to go, a little on the $$$ side but anything with Sony on it is, oh they seem to be well made and sturdy as well..the wires hold in a track/slot a long the top..

I like the headphones. Sound quality is good. People can hear we well when on a phone call. My only complaint is other then the normal ear bud noise canceling I don't notice any noise canceling at all. Battery lasts all day at work even listening to music the whole time. I really like them just wish is cut down on the noise surrounding me.

really enjoyed, I especially liked the ease of handling and the sound quality

This head phone is very much suitable for my work and for when I'm driving

First off I want to say if your looking for Sound Quality plus some amazing Noise Cancellation, these headphones are the Best! Just a few things kept me away from calling this a perfect score. Unboxing these headphones oozes premium. The box material feels great as you open up into a beautiful looking design combination of Metal and premium plastic but a little plastic. Once you get past that you get a zip up pouch which for as much as these headphones are I expected a little more but not a big issue. Getting past the box we go to performance and like I said above the sound quality is amazing on these. I tend to buy over the ear headphones because I just think the sound quality is so much better and less fatigue on how long I can listen for. These don't have that problem with sound quality being their Best feature. One issue I had was that great performance for sound takes a big hit towards battery life only giving about 10-9 hours total. The thing that did irritate me is that we have an old cable the micro usb which for this price should be usb-c no exceptions. To add on top of that charging took forever. I plugged it in when I went to watch a movie and after a little over 3 hours it was still charging..... why in a world of fast charging everything does this take so long. Last two things for me was noise cancellation, which was amazing, and Bluetooth range. When it comes to the ladder Bluetooth range is poor with even going past one wall in my house, which isn't made out of anything crazy, it would almost immediately cut out. I've had cheaper headphones keep the signal better which side note you can have the app choose connection over quality but.... why would you do that? This price deserves quality and range. Which leads me to the app that I was able to successfully pair to it once and then it would tell me it's not connected via Bluetooth which if you see the pictures I've posted on this review it clearly was. To wrap up lets finish on a positive noise cancellation. This works better than any headphones I own and I got a lot of premium competitors in my cabinet. Sony should be proud for quality of sound all around but failing at some fundamentals like connectivity. Then putting in the box to utilize this app that doesn't work that well and also wants you to try a Sony music app. It could be better. Thank you for reading my review even after everything we talked about I still highly recommend this to the people who care more about quality than anything else.

I really enjoyed the Sony 1000X headset. I chose to go with the model that hugs your neck because the other on the ear can become irritating at time. This model was very comfortable around my neck and the ear pieces wrap around into the headset so they are not dangling. I am very impressed with the packaging and the additional ear piece accessories for those with different size ears. The setup was very easy and the buttons are nicely spaced apart to easily tell the different from volume / power / playback. The battery life has been very impressive and others on the line are able to hear my clearly even with strong winds around. Pros- Comfortable Neck Piece Ear cords wrap around unit so they don't dangle Multiple Ear Piece Sizes Available Can be heard through strong wind/noise clearly Volume / Power / Playback Buttons nicely spaced to prevent mis-hits Cons- At times you come across soft to caller USB protective cover flimsy and can see it falling off over usage Overall I would recommend this product for anyone who is interested in a Bluetooth headset without the irritation of an ear piece. I have really enjoyed it, it looks nice and the battery life has been great !

The Sony - 1000X Premium Wireless Noise Cancelling Behind-the-Neck Headphones - Black is a high-end iteration of the behind the neck headphone craze. The 1000X offers superior sound quality with a full range of lows to highs. I discovered that my experience with the 1000x, however, gave me the sensation of "water in the ears" or being underwater when I had both earbuds in my ears, but no music on. It was likely part of the noise canceling features, but it was a bit disorienting. I found that I had to leave one bud out at all times that I was not listing to music, and even sometimes when I was, to offset this effect. Also, the 1000x seems to have problems with phone calls. When I had both earbuds in, both I and the person on the other end of the phone call said the call sounded like a tin can, but when I took out one bud (the right side for reference) the call quality cleared up instantly and sounded great for both of us. This happened with multiple calls and multiple people. PROS - High-Quality Sound for music - Very comfortable design - Great accessories (wire and plug for airplane) and carrying bag - Seemingly solid construction - Long battery life in both stand-by and usage CONS - Questionable noise canceling technology - Poor Sound quality during Bluetooth calls unless you have one earbud out I am struggling with this product to fully recommend it to anyone. I lean slightly more towards recommend than not recommend, however, thus the reason below.

The sony Wi-1000X is neatly packaged and includes charging adapter, wired connection cable ,multiple ear tips and a carrying case. The headset connected to my iphone in an instant without any issues. The sound is very clear and includes a nice balance of highs and lows. While on phone calls the other party could hear me well and did not complain of dipping or varying voice levels. The headset features adaptive sound control which detects your activity whether you are walking, at an airport or in a crowded place and balances the level of noise cancellation. The app complements the headsets and it is very easy t adjust the noise cancellation levels based on your comfortability. In the ambient mode the ambient sound is adjusted and you can hear essential sounds even when you are moving and do not miss things like a bike horn or an ambulance. The headset takes a few hours to charge and works upto 8-10 hours while noise cancellation is active. The airplane adapter is an excellent option that allows you to connect to a headphone jack and still use the headset. We all have been in a situation where you want to connect your wireless headset to the airplane entertainment system. This is an excellent wireless headset from sony and the only improvement would be to include a hard case for storage instead of a soft pouch.

These headphones are quite phenomenal in my opinion. They look good, sound great, and the noise cancellation is incredible to say the least. I had never had headphones attached to a neckband, so I was concerned I would find these annoying, but the neckband is light and cushioned, so after a few minutes, I didn't even notice it. One nice thing about the neckband is that the controls are much easier to access since they're a bit more spread out, unlike other BT earbuds I have. Sony includes extra ear tips (foam and silicon), but the ones that were already affixed were fine for me. Also, the cords don't retract, which I thought was a bit odd, but the cords aren't overly long, and they do allow you to turn your head without feeling like you're going to pull one of the ear buds out. The fixed cords aren't a big deal, and I suppose that's just one less thing that can break. I had the headphones out of the box and connected to my phone in minutes and immediately I wanted to test the noise cancellation. I have several over-the-ear headphones with noise cancellation, so I thought these would pale in comparison, but I was dead wrong; the noise cancellation on these headphones is absolutely incredible. In addition, you can install an app from Sony that allows you to customize the amount of noise cancellation along with other features such as an equalizer, and something Sony calls Ambient Sound Control, which when turned on tries to sense what you're doing and automatically adjust the noise cancellation for you (so you won't walk/jog into traffic). The only thing that might surpass the the incredible noise cancellation, is the sound from these headphones; it is superb, with deep basses and crisp highs, with every note clear and distortion free. One thing that did bug me about the headphones isn't really anything to do with the headphones themselves, but the fact that Sony decided to include a soft zippered bag for storage instead of a hard case. I really don't understand this, especially since the headphones are $300. I mean come on Sony... you're Sony... go the extra mile. Overall, these headphones are very nice; they are extremely comfortable, the sound is excellent, and the noise cancellation is unreal. I would not hesitate to recommend these to anyone.

I noticed in the description above that it is stating these were black in color, but the ones sent to me were actually gold or champagne, I really like the color I got. The headphones are very comfortable around the neck, substantial enough to feel comfortable that they have not fallen off, but light and nimble enough so as not to be cloying around the wearer's neck. As seen in the attached photograph, there were many various sizes and types of earpieces attached so that no matter who the user is and the shape and size of their ear, these headphones should work for all I do not have a smartphone so I used these headphones to sync to my HP Spectre, a laptop and a tablet with the Windows 10 operating system-the Bluetooth sync was quick and uneventful. I have read that there is a Sony App to further control these headphones, but since I personally saw so many negative reviews, I put that part of the review on the back burner and will try to update my review for that feature at a later date. There are so many wireless headphones these days that it becomes overwhelming to assess them. I guess that the price and what you get for that plus the users' desire for either over the ear or in the ear should determine what works well. Earlier this year, my son bought a $150 Beets version of wireless headphones that was simply constructed of a very thin cord he put around his neck with dangling ear buds. I believe that for $199.99, these Sony's noise-cancelling headphones are much more substantial and do what they say they will.

This is my first behind-the-neck headphones I've owned. I have Bose over-ear noise cancelling headphones and countless ear buds. But I gotta say, I am totally sold on these. They are comfortable to wear and are not obtrusive at all. My Bose over-ears tend to get a bit irritating on long flights, for example. From now on, when I'm flying I will definitely be taking these instead. The sound quality is outstanding. Great at all ranges, and the bass is excellent. The build is premium, the case is cloth so not the best but acceptable, and it comes with all the wires you need plus 6 sets of extra ear buds to make sure there is the right size for you. The noise-cancelling features are awesome. According to Sony: "Industry-leading Digital Noise Cancellation reduces ambient noise, and Smart Listening technologies optimize your sound based on your activity and surroundings." All I know is this, I just finished wearing them while using my leaf blower/mulcher. I could hear a slight hum from my leaf blower which is amazing because that thing is loud as heck, yet my music sounded excellent. These headphones are truly outstanding with amazing sound clarity and outstanding noise-cancelling features. These just took over the top spot as the best headphones I've ever owned.

Bottom Line: If you’re looking to purchase in-ear noise cancelling headphones, buy the Sony WI-1000X headphones. Pros: Awesome sound, customizable sound, fantastic noise cancellation, easy to use app, comfortable Cons: Around neck design not for everyone; need to push tips pretty far in ear for good acoustic seal; would have preferred a hard case to carry-bag for travel Review: From the minute you open the packaging, you know Sony put a lot of care into these headphones. Setup was a breeze. I powered them on, connected via Bluetooth to my phone, and was immediately prompted to download the app. I was really impressed with the audio quality; they’re one of the best sounding wireless headphones I’ve used (and I’ve used quite a few). Highs, mids, and lows all sounded fantastic, although the bass sounded a little heavy in a few hip-hop tracks I listened to. The noise cancelling was particularly impressive especially for in-ear headphones. I was surprised at how good the passive noise cancellation was, although you do have to push the ear tips in a bit to get a good seal. While listening to music, white noise (e.g., the sound of a lawn mower or airplane) is virtually eliminated. The real standout features I enjoy are the customizable listening experience available in the app (e.g., ambient noise reduction, equalizer, etc.). I particularly had a lot of fun with Sound Position Control, as positional audio works really, really well.

Great noise cancelling, very comfortable to wear. I also have several Bose nc headphones and this is the best fit for me. The sound is also excellent. Very lightweight. Good battery length. My only gripe is that the Sony name on left side of the neck stripped off. Brand new, and I always use the case that came with it but I guess the Sony name just wasn't on and came off like plastic. Hence, the 4 stars. I was trying to attach a photo, but the BB site isn't allowing it.

The 40 mm drivers and frequency range give a wide soundstage with no muddy lows and balanced mids. Crisp clean highs. Hybrid and silicone ear bud choices are perfect for almost any ear and preference. Battery has exceptional life even with ANC on. Ambient sound passthrough works great. ANC off for quiet surroundings is nice. The option to use cord that has 3.5mm headphone Jack on one end and plugs into the micro USB charge port for corded use is great and no loss of sound quality with or without the power on or off while using corded. Surprisingly light weight around the neck. Controls on left are slightly awkward to get accustomed to as they face toward your neck but you get the hang of it quickly. Got mine 100 dollars off for a 200 dollar plus tax out the door price. Totally worth 200 dollars. I didn't and wouldn't purchase at the 300 dollar price tag.

Great headset. This headset replaced a set of Bose Soundsport Free Noise Cancelling earbuds which was also a replacement for a set of Samsung Gear IconX earbuds. The Sony WI-1000X is the best of all 3 headsets. Better functionality, better features, and, most importantly, better sound, performance, and battery life. The WI-1000X syncs seamlessly with my 3 cell phones and many laptops, and sounds great. The ANC is not as good as my mother's Bose Hearphones, but at half the price, I am not complaining about or upset with the noise canceling performance. I also like the fact that it comes in another color other than drab boring black. I use the headset for workouts and for business/conference calls. I particularly like the auto setting based on my activity, like enabling ambient sounds when I am walking outside. There is a button on the collar which allows you to control modes, volume, media, and calls. Sony even made it easy to store the earbud cord into to collar to get rid that insightly bud dangle. Did not think I would keep these, but after just a short use I knew I found the set to stick with and my hunt finally over.

I did a lot of research on wireless noise canceling headphones. I own a set of beats studio 3 headphones as well. The need for a single headset for phone calls, flights, music, and movies that was wireless, active noise canceling, and earbud design. The sacrifice I had to make was to have a neckband style. I have a large neck (21”) so I was apprehensive about this type being too tight and uncomfortable but these are quite comfortable. Great sound and the ability to customize the sound via the Sony app. Great phone quality on both ends. However, it does pick up background noise from my end to the person on the other end of a call. Example, when traveling to Chicago, the person on the other end couldn’t hear me over the El train arriving at the stop. Other dedicated calling Bluetooth headsets have better noise cancellation in that regard. The biggest drawback is the inability to connect to multiple devices simultaneously. I find myself disconnecting from my phone to switch over to my computer for a Skype meeting. It’s a small frustration, but when pretty much every other Bluetooth allows multiple connections, it seems like Sony missed the mark there. Not enough for me to take anything away from it. Durability: so far I’ve got a few scratches on the metal part of the neck band but these are my every day headphones and get tossed into my backpack a lot, so I’ve expected them to look a little worse already. They expand nice and wide to make putting them on or taking them off easy. The earbuds fit great and come with six different sets to find the best fit. Some foam, some rubberized. Overall I’m very satisfied with these.

Sony really has it wired. Bluetooth is convenient, simple, and gets rid of a few headaches. But it causes one big headache: sound quality. When it’s just podcasts, or riding along on my bike, I don’t mind losing some sound quality for the convenience of losing the conventional cable. But, there are times when I’d like to sit back and listen to my favorite music at full quality, with every nuance and detail in place, real darn loud. No other bluetooth headphones of which I’m aware share this feature. Bluetooth is necessarily compressed, even Sony’s LDAC is compressed (and only available with their own devices) (along the lines of brands, I loved Klipsch’s wired headphones, and would love to see them implement Sony’s solution, for that matter other companies, too, because this has become THE deciding factor for me). The old solution would be to have a good pair of headphones and a Bluetooth pair. But, Sony has rewritten the rules and provides a simple cable: one end plugs into the charging port and the other to a ⅛” headphone socket. One headphone set can now be two. Sensitivity goes up, frequency response almost doubles (pretty close), and they sound absolutely amazing. When on Bluetooth, they’re just fine, for what it’s worth. But, once plugged in, they’re positively wonderful. It’s all here, dynamics, transients, soundstage, they’re really beautiful. I listen at CD quality and they absolutely shine. There are better sounding headphones, but at this price they are highly competitive and nothing that offers Bluetooth only can even come close. Likewise, wired headsets will never be so convenient. Telephone quality is quite good, I had complaints about their predecessor, but these do quite well. Sony’s silicone ear tips are the most confortable that I’ve tried, and I’ve tried many. Battery life is quite good, but depends on whether one uses the noise cancelling (if the battery dies, the headphone wire plugs in and they become passive headphones, good to go!). The form factor is comfortable, but a little big on my frame (I’m not a big dude, though). About the noise cancelling, it works quite well. I’ve heard good things about the Bose, but haven’t tried them myself. Other reviewers praise the Bose more highly, so maybe try them both. Sony makes available an app to customize the noise cancelling, ambient sound, voice attenuation, even EQs and sound enhancement. The app is easy to use, but offers little explanation for what the controls do, it’s fine, but seems a little confused and half-baked. The packaging feels quality, the case is nice, but I’ve never used it for the headphones. They include an airline adapter that looks straight out of a ¢99 store, but it’s a convenient touch for travelers. Overall, I think that for an audio nut, Sony offers the best single pair of headphones that one can buy. The addition of a simple 1/8” TRS cable (and the ability to use it!) makes these headphones perfect for anyone who wants the convenience of a Bluetooth, noise cancelling headset when you want that, and a critically excellent pair of headphones when you want them. Stellar. Absolutely stellar.

I purchased the 1000-x noise cancelling wireless earbuds principally for flying and am pleased with them, having used them many times for flying and while exercising over the six weeks I’ve owned them. Connectivity has been excellent, noise cancellation is good, not perfect. I quickly forget I have them on despite the around-the-neck element of the style. Battery life is as advertised. The adaptive noise cancelling option can be a little annoying in that sound stops for about 2 seconds when it senses you’ve changed environments. I used them mostly with an iPhone and iPad but am glad it also has a wired option to connect to airplane video screens. I have not tried charging except through a computer USB as that is the only option listed in the instructions; would prefer to be able to use a USB adapter plug. The App has adequate control options for me. I purchased a third party protective case separately so I can drop them in my backpack without worry. They do not fold, so a little larger than I’d like. Overall I am very pleased with them and would purchase again.

The auto detection and calibration option based on the ambient sound it is amazing and it does work. It also detects if I am walking or staying or running and adjust the noise cancellation level. Also can control manually if needed. There are additional options on the surround sound and bass level. I will write is coming days I keep using it.