Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture even in well lighted room. Remote not smart remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeeN,
Thank you for the purchase and we're glad to hear that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
purchaser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and this was what was expected switching an older living room tv to a Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, Ernest! We are so happy that you are satisfied with the incredible picture quality & superb performance of your new X85K.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
PS5 SONY XBR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent graphics, made specifically for playstation 5 The quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .That's great! We're glad that you are loving your new Sony TV, United1. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the perfect star review and for choosing Sony! - Craig
- Pros mentioned:Picture quality
Best in the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best 43” tv out in the market. Sound and picture magnificent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkidd7682,
Fabulous! We are truly delighted that you are satisfied with the exceptional picture and sound quality of our 43" X85K.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Great price, great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great tv - 43 inches is all i need for the bedrooms and business office
I would recommend this to a friendBrand response from SonyListens
Posted .Hi linktome,
Thank you for the purchase! We're glad you like the television for your bedrooms and business office. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Great TV and remote interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture, interface, ability to connect to my Sony earbuds. Say installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MorganHillResident, we're glad you like the picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to setup and download apps for streaming services.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shoe, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use
New Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. Easy to use and set up. It is perfect for streaming. Connectivity is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey NewSonySmartTV,
Fantastic! We are thrilled that you are satisfied with the exceptional quality, ease of setup & use, connectivity, and overall performance of the X85K.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony 43" Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Have owned 3 Sony Bravia TVs They have great picture would highly recommed
I would recommend this to a friendBrand response from SonyListens
Posted .Congratulations on your new KD-43X85K, LittleBit! We are happy to hear you are enjoying the amazing picture quality of your Sony BRAVIA TVs.
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for recommending our KD-43X85K and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and nice picture with good volume and was easy to assemble.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelT,
Awesome! We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Cons mentioned:Viewing angle
Waste of time and money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is garbage and requires tons of tweaking and messing with the setting for a trash picture. I only bought this because it states 120hz refresh and 4k but it's upscaled 4k at 120hz. The picture has a very narrow viewing angle as well. My sons and I like to play minecraft together and this tv cant even handle minecraft without jittering and I'm on the series X. To be honest, my Sony tv from 2013 has a better picture at 1080p, but I've already hung it in my sons room and can't bother with it due to back issues. It's really not that good of a tv for the money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasK,
We are really sorry if our KD43X85K didn't live up to your expectations. This is certainly not the news that we would like to hear. We truly appreciate your feedback with the viewing angle of the TV and its performance compared to your Sony 2013 TV. Please allow us to help you and turn this into a better experience.
For the picture quality, this usually depends on the signal and content. If you haven't yet, please try adjusting the Motion settings of the TV as this may help improve your gaming experience:
Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion]
You may also try configuring various settings related to the TV display:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00263533
As for the 4K 120 Hz feature, let's try to isolate and fix the problem by following the troubleshooting steps on these articles:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00165077
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00141961
https://helpguide.sony.net/tv/jusltn1/v1/en-003/04_12.html?hl=game+console
Note:
• A Premium High Speed HDMI™ Cable(s) is fine for general purposes, but if you will connect a video game console that supports 4K 120Hz, use the HDMI cable included with the game console, or an Ultra High Speed HDMI™ Cable.
• Game title supporting 4K/120fps required.
And as a general recommendation, to ensure you are getting the most out of your X85K, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Hope this helps you, and thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Ease of use
Great Sony TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, 4 HDMI ports for accessories, right size tv for small rooms.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyM, Awesome! We are glad to hear that you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
It does what I need it to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nowhere near the quality of my LG OLED, but then again I didn't pay as much as I did for my OLED. I did however want a TV I didn't have to worry about getting burn in because I watch a good bit of channels that use static banners.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dddrees,
Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
My New Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture but I sometimes have difficulty understanding dialogue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaG,
Thank you for the purchase! We're glad to hear that you like the clear picture quality. We do apologize for the inconvenience. You can adjust the volume of the voice and ambient audio using the Voice Zoom function. Check this article on how to.
https://www.sony.com/electronics/support/articles/00167095
Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
New Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with color, picture quality and sound is much better than previous one.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Congratulations on your new KD-43X85K 4K Ultra HD HDR Google TV, DeanC! We're delighted to hear you are very happy with its incredible picture and sound quality.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new tv. It mounted well on the wall. It’s clarity and sound is what I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, KayDee! We are so happy that you love your new 43" X85K! We are also delighted that you are satisfied with the amazing picture & sound quality of this TV.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This turned out to be an excellent TV. Sony has upped their game with ease of setup with WIFI connection, TV Remote, Built in streaming Apps, etc. The screen resolution is outstanding, works well in sunlit rooms and met the parameters listed in the specs. I would buy this again today if I needed another one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Glen,
You made the right choice! We're glad that you like the Wi-Fi function, remote control, supported apps, and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony continues to impress me with there clear image love the tv and the size 43 is perfect fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Playstation5, we're glad you love the picture quality of our newest product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and I would buy again and again Thank You
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scoot, Thank you for the 5-star rating! It's amazing to hear you are enjoying the outstanding picture quality of this great BRAVIA X85K. It sounds like we hit the mark with the X85K. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for purchasing our 43" X85K and leaving us such a wonderful review! -Jess
- Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound is top notch. Google interface takes a little getting used to
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Thanks for commenting, Sackface! We are happy that you enjoying the amazing picture & sound quality of the TV. We greatly appreciate your input with the Google TV interface. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for the perfect star review and for choosing Sony!
- Romeo